Trusted Agent profile
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★★★★★
1,880 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,880 reviews on three platforms, rated 4.8 out of 5 overall.
1,680
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Showing 1,631 reviews on Google only. Show every review
5/5
GoogleFrom the initial viewing, to completion, all my questions were answered quickly and professionally and really helped make the whole process stress-free. I'd highly recommend The Property Centre
Thanks for your great review, Lucinda. We strive to make the process of buying a home as straightforward as possible and will pass your kind words on to the team.
5/5
GoogleExcellent Service, Excellent Staff. Wouldnt go anywhere else. James and his Team are great, especially Victoria and Lorna the Sales Progressor
Thanks for taking the time to review us, Fay, that great to hear. We're glad you were pleased with our service and will be sure to pass on your kind comments. Wishing you all the best in your new home.
5/5
GoogleBoth Lorna and for a brief time Steph, we're very helpful. They never dropped the ball and was very good at dealing with very difficult solicitors.
Thanks for reviewing our service, Sarah, and for your kind comments about Lorna and Steph in our dedicated Sales Progression Team. We'll be sure to pass those on and wish you all the best for 2023.
5/5
GoogleFriendly people, great to deal with and exceptionally helpful. The Senior Sales Progressor has been a god send. Would recommend to everyone
Thanks for reviewing our service, Mark, we're glad you've been pleased with everything. Allison does her utmost to keep everyone updated and to make the selling process as easy as possible, so it's always nice when her efforts are … More
5/5
GoogleJames and his team were very professional and kept us informed with viewing comments and how best to sell our property. Lorna Mills, the sales progressor was great keeping us updated were the sale of the property was at. Would highly recommend them.
Thanks for taking the time to review us, we're glad you were pleased with our service and communication. Best wishes for the future.
5/5
GoogleBy far the best Estate Agents I’ve dealt with! Lorna was super helpful. Kept me updated throughout the process and communicated with me regularly. Made a daunting first home purchase stress-free and easy!
Thanks for reviewing our service so highly, Connor, we'll be sure to pass on your kind comments to Lorna. Wishing you lots of luck and happiness in your new home.
5/5
GoogleJames and his team were very professional. They helped us sell our property exactly the way we wanted. Lorna Mills the sales progressor was great keeping us updated on where the property sale was at. I recommend with confidence.Thank you very much for all your effort.
Thanks for your kind words, Marian. James and his team strive to provide an exceptional service, tailored to a vendor's individual requirements, and it's great when that's appreciated. Thanks again for taking the time to review our service and we wish you all the best in your new home.
5/5
GoogleI received excellent service from The Property Centre from beginning to completion of sale. Special thanks to Lucy who from the beginning gave very helpful advice on selling my property. Thanks also go to Ewa, Jackie and Lorna for keeping me regularly updated with the proceedings. Grateful thanks to all concerned. A*********
Thanks for your review, Jacqui, and for rating our service so highly. We'll be sure to pass on your kind comments to Lucy, Ewa, Jackie and Lorna and hope you're very happy in your new home,
5/5
GooglePersonally recommend speaking with Lucy Poole and Lorna Mills. Both have very good communication with you at all times.
Thanks for taking the time to write us a review, Kerry. We're glad you've been pleased with the service given by Lucy and Lorna in the sale of your home and hope you're very happy in your new one.
5/5
GoogleGreat communication throughout what turned out to be a very long process for us personally. Never felt forgotten about and kept updated every step of the way by Lorna Mills who was also very understanding to our situation.
Thanks for your review, Laura, and for kind comments about Lorna. We appreciate that buying a home can be stressful and as a company, we place great importance on communicating effectively and regularly with our clients to ensure the process goes as smoothly as it possibly can. Wishing you every happiness in your new home.
5/5
GoogleI have always found the property centre to be very helpful and this time was no different. Lucy took the time to discuss my property and answer my many questions.
Thanks for your review, Peter, we're glad you've been pleased with our service.
5/5
GoogleThe Property Centre have been great with answering all our many questions with purchasing our first house. We would certainly use and recommend their services again.
Thanks for taking the time to write us a review, Melissa, and for recommending our services :) Both Leanne and Lorna appreciate how stressful buying your first home can seem and do their utmost to make the process as easy as possible. Wishing you lots of happiness in your new home.
5/5
GoogleI used property centre to sell my property and was thoroughly happy with their service. Lorna, Lucy and Victoria worked so hard to progress my sale and we’re able to help me every step of the way, from listing it to finally exchanging. Great service and appreciate them taking the stress off the situation!
Thank you for your kind review, Tom.
5/5
GoogleI’m so pleased we chose the property centre to handle the sale of our family home. Lucy was absolutely amazing. Hannah on the sales progression team was equally amazing, so so helpful and made the process as stress free as could be. Highly recommended.
Thanks for taking the time to review the service you received from Lucy and Hannah - they both work really hard to give an exceptional service and your comments are much appreciated. Wishing you every happiness in your new home.
5/5
GoogleThe service I received from The Property Center was great. All the staff were helpful from start to finish and made selling my home much easier. In particular, Lorna, Lucy and Jackie really helped and kept us informed at all times, with no question being an issue or left unanswered.
That's great to hear, Samuel, we're glad you've been pleased with the service you've received from Lorna, Lucy and Jackie. They all appreciate the stresses involved in selling and try to alleviate those as much as possible to make the … More
5/5
GooglePersonally recommend speaking with Lucy Poole and Lorna Mills. Both have very good communication with you at all times.
Thanks for taking the time to write us a review, Kerry. We're glad you've been pleased with the service given by Lucy and Lorna in the sale of your home and hope you're very happy in your new one.
5/5
GoogleGreat communication throughout what turned out to be a very long process for us personally. Never felt forgotten about and kept updated every step of the way by Lorna Mills who was also very understanding to our situation.
Thanks for your review, Laura, and for kind comments about Lorna. We appreciate that buying a home can be stressful and as a company, we place great importance on communicating effectively and regularly with our clients to ensure the process goes as smoothly as it possibly can. Wishing you every happiness in your new home.
5/5
GoogleEasy process from viewing through to completion.
Thanks for rating our service so highly
5/5
GoogleI always had great communication with Property Centre and the staff have all been friendly and efficient.
Thanks for your great review, Nicola. We pride ourselves on our communication and it's great to have that recognised.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly
5/5
GoogleEfficient and attentive.
We're glad you were pleased with our service and wish you all the best for the future
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
ESTAS awards by year, 2019 to 20252025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 468.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.
