Trusted Agent profile

Verified

The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,882 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,882 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,682

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

103

Reviews on Facebook

Business-wide

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,633 reviews on Google only. Show every review

4/5

Google

Rating only, no written review.

Inass · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your review

5/5

Google

Very Good

Monica · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for rating our service so highly, Monica

5/5

Google

Was highly impressed about their service. Thanks soo much

Noble · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for reviewing us, Steve, and for rating our service so highly :)

5/5

Google

Met Chloe today for a viewing, lovely lady, very helpful.

Claire · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

We're happy to help :) Thanks for your review, glad you were pleased with our service.

5/5

Google

Charlotte has been an absolute star with the patients of a saint. I'm sure we will find the right place for me soon...

Sue · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

That's all part of our job :), we're happy to help in the search for your new home. Thanks for your review and for your kind comments about Charlotte

5/5

Google

Chloe has been punctual, polite, friendly and gave us some ideas and info that we found really helpful

Ella · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your kind comments about Chloe and for rating our service so highly :)

5/5

Google

Sincere thanks to Jodie Riddel for all your professional advice and assistance of late. Our family really appreciates how you always are able to help us through matters in a diligent, respectful, and professional manner. Absolutely priceless service. Thanks again Jodie

Parveen · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for writing us a review, Parveen, and for your kind comments about Jodie, we'll be sure to pass them on.

5/5

Google

Very happy with the service that we received. Lorna and the team in the Longlevens office are a credit to your organisation. 5*

Liam · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

That's always nice to hear, Liam, we're glad you've been happy with our service

5/5

Google

We placed our house on the market with the Property Centre last winter. Emma was highly professional, pleasant, and willing to take on our suggestions regarding the description of the house. Charlotte was efficient and very communicative in arranging and facilitating the viewings (along with Tom).

Martin · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for taking the time to review our service, Martin, and for your kind comments about our Longlevens team. We're glad you've been pleased with everything and wish you every happiness in your new home.

5/5

Google

Rating only, no written review.

Angela · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for rating our service so highly, Angela

5/5

Google

Rating only, no written review.

Lewis · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for rating our service so highly, Lewis.

5/5

Google

Rating only, no written review.

Martyna · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for rating our service so highly, Martyna, we hope you're really happy in your new home.

5/5

Google

Rating only, no written review.

Harley · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for rating our service so highly, Harley. We hope you're very happy in your new home.

5/5

Google

Rating only, no written review.

Miche · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for rating our service so highly with regard to the sale of your home and for taking the time to write us an ESTAS review, we appreciate it.

5/5

Google

Becky.S from the longlevens branch was so professional and helpful in our property search.

Kamil · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

That's always good to hear, Kamil. We're happy to be helping you with your property search.

5/5

Google

Great comunication! Many thanks to Lorna and Millie for their patience! Really happy with the oucome!

Johnny · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your review, Johnny, and for rating Lorna and Millie's service so highly :)

5/5

Google

Lorna, Becky, Millie and Becka were very helpful in helping me found a property. Highly recommended.

James · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Our team is passionate about helping buyers find their perfect home and we're glad to have helped you find yours. Thanks for taking the time to write us a review.

5/5

Google

Becka, Millie, Lorna and Becky were really helpful in finding my new home. Highly recommended

Brodie · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

That's great to hear, Brodie, thanks for the recommendation. They all strive to give an exceptional service and it's always nice when their efforts are appreciated :)

3/5

Google

If you're buying or selling and are assigned Lorna, you need to immediately change to someone else. Absolutely awful person who had no one's best interest in mind, is extremely rude and has some serious communication issues. Avoid at all costs, get someone else! The seller almost lost us as a buyer due to negligence of Lorna. It wasn't until the seller reached out to us directly that things began to move smoothly. All other members of staff we interacted with were fantastic, otherwise this would be a 1 star review.

Adam · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your feedback, Adam, and for your positive comments about our Longlevens team in general. We’re sorry, however, to hear you were unhappy with Lorna’s service. Please rest assured that we take your comments very seriously and would ask you to email us at info@thepropertycentres.co.uk with your specific complaint so we can look into this. In the meantime, we wish you all the very best in your new home.

5/5

Google

Excellent service from start to end. Thank you so much for solving my house. Libby you are so great 💯 thank you John Williams for showing me the property a big hug to the team. …

Abdul · 11 May 2024 · The Property Centre Gloucester

Agent replied · 11 June 2024

You're welcome, Abdul, thanks for taking the time to write us a review. We're glad you've been pleased with our service and hope you're very happy in your new home.

5/5

Google

Very professional and friendly staff. Quick responses to any questions. Oliver and all the team were extremely helpful over my flat purchase. Many thanks

Jo · 23 March 2024 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Jo, we're glad you've been pleased with our communication and service. Wishing you every happiness in your new home.

5/5

Google

Fabulous service. Would 100% use again when I am in position to sell the property I’ve just purchased from them. Hannah was my main form of comms and she was fantastic. Always kept me up to date, nothing was ever a silly question or too much to ask. :)

Emily · 11 March 2024 · The Property Centre Quedgeley

Agent replied · 9 June 2024

Thanks for your review, Emily, and for your kind comments about Hannah which we'll be sure to pass on. Wishing you every happiness in your new home.

5/5

Google

We booked a viewing that was confirmed by email and text with full details of location and who we would be meeting. We met Simon on site who was very knowledgeable about the property and wider area. Follow up details were with Kim who was equally professional.

Martin · 22 February 2024 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Martin. We're happy to be helping you with your property search and will be sure to pass on your kind comments to Simon and Kim

5/5

Google

We were originally with Gloucestershire Property Online but when they closed The Property Centre took over the sale of my late mothers property. We are very grateful for the professional manner in which the team particularly Kieran progressed the sale. I am also impressed with Allison’s help and her coordination of all the parties involved in the final weeks of the conveyance.

Neil · 21 February 2024 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for taking the time to write us a review, Neil, and for your kind comments about Kieran and Allison, we'll be sure to pass those on. We're glad you've been happy with our service and wish you all the best for the coming year.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.

ESTAS awards by year, 2019 to 2025
  • 2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Estate Agent Office in the UK
    • GoldESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2025: Sales, West Midlands (Heref, War, WM, Worcs)
    • BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
    • Best in County (2)ESTAS 2025
      • Gloucestershire: Sales
      • Worcestershire: Sales
    • Best in Postcode (4)ESTAS Best in Postcode 2025
  • 2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners

    • GoldESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2024: Best Estate Agent Office in the UK
    • SilverESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • SilverESTAS 2024: Sales, West Midlands (Heref, War, WM, Worcs)
    • Best in County (1)ESTAS 2024
      • Gloucestershire: Sales
  • 2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Silver ESTAS 2022 winners

    • SilverESTAS 2022: Sales, Southern (BERKS, BUCKS, GLOUC, OX)
  • 2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners

    • SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead
    • BronzeESTAS 2019: Sales, Southern (Gloucestershire)
    • Best in County (2)ESTAS 2019
      • Worcestershire: Lettings (Landlords)
      • Worcestershire: Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Want The Property to help?

Send The Property a message.

What do you need help with?

The Property will use your details to contact you about this. See our privacy notice.

Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 469.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent