4/5
Rating only, no written review.
Agent replied · 11 June 2024
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★★★★★
1,882 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,882 reviews on three platforms, rated 4.8 out of 5 overall.
1,682
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Showing 1,633 reviews on Google only. Show every review
4/5
Rating only, no written review.
Thanks for your review
5/5
Very Good
Thanks for rating our service so highly, Monica
5/5
Was highly impressed about their service. Thanks soo much
Thanks for reviewing us, Steve, and for rating our service so highly :)
5/5
Met Chloe today for a viewing, lovely lady, very helpful.
We're happy to help :) Thanks for your review, glad you were pleased with our service.
5/5
Charlotte has been an absolute star with the patients of a saint. I'm sure we will find the right place for me soon...
That's all part of our job :), we're happy to help in the search for your new home. Thanks for your review and for your kind comments about Charlotte
5/5
Chloe has been punctual, polite, friendly and gave us some ideas and info that we found really helpful
Thanks for your kind comments about Chloe and for rating our service so highly :)
5/5
Sincere thanks to Jodie Riddel for all your professional advice and assistance of late. Our family really appreciates how you always are able to help us through matters in a diligent, respectful, and professional manner. Absolutely priceless service. Thanks again Jodie
Thanks for writing us a review, Parveen, and for your kind comments about Jodie, we'll be sure to pass them on.
5/5
Very happy with the service that we received. Lorna and the team in the Longlevens office are a credit to your organisation. 5*
That's always nice to hear, Liam, we're glad you've been happy with our service
5/5
We placed our house on the market with the Property Centre last winter. Emma was highly professional, pleasant, and willing to take on our suggestions regarding the description of the house. Charlotte was efficient and very communicative in arranging and facilitating the viewings (along with Tom).
Thanks for taking the time to review our service, Martin, and for your kind comments about our Longlevens team. We're glad you've been pleased with everything and wish you every happiness in your new home.
5/5
Rating only, no written review.
Thanks for rating our service so highly, Angela
5/5
Rating only, no written review.
Thanks for rating our service so highly, Lewis.
5/5
Rating only, no written review.
Thanks for rating our service so highly, Martyna, we hope you're really happy in your new home.
5/5
Rating only, no written review.
Thanks for rating our service so highly, Harley. We hope you're very happy in your new home.
5/5
Rating only, no written review.
Thanks for rating our service so highly with regard to the sale of your home and for taking the time to write us an ESTAS review, we appreciate it.
5/5
Becky.S from the longlevens branch was so professional and helpful in our property search.
That's always good to hear, Kamil. We're happy to be helping you with your property search.
5/5
Great comunication! Many thanks to Lorna and Millie for their patience! Really happy with the oucome!
Thanks for your review, Johnny, and for rating Lorna and Millie's service so highly :)
5/5
Lorna, Becky, Millie and Becka were very helpful in helping me found a property. Highly recommended.
Our team is passionate about helping buyers find their perfect home and we're glad to have helped you find yours. Thanks for taking the time to write us a review.
5/5
Becka, Millie, Lorna and Becky were really helpful in finding my new home. Highly recommended
That's great to hear, Brodie, thanks for the recommendation. They all strive to give an exceptional service and it's always nice when their efforts are appreciated :)
3/5
If you're buying or selling and are assigned Lorna, you need to immediately change to someone else. Absolutely awful person who had no one's best interest in mind, is extremely rude and has some serious communication issues. Avoid at all costs, get someone else! The seller almost lost us as a buyer due to negligence of Lorna. It wasn't until the seller reached out to us directly that things began to move smoothly. All other members of staff we interacted with were fantastic, otherwise this would be a 1 star review.
Thanks for your feedback, Adam, and for your positive comments about our Longlevens team in general. We’re sorry, however, to hear you were unhappy with Lorna’s service. Please rest assured that we take your comments very seriously and would ask you to email us at info@thepropertycentres.co.uk with your specific complaint so we can look into this. In the meantime, we wish you all the very best in your new home.
5/5
Excellent service from start to end. Thank you so much for solving my house. Libby you are so great 💯 thank you John Williams for showing me the property a big hug to the team. …
You're welcome, Abdul, thanks for taking the time to write us a review. We're glad you've been pleased with our service and hope you're very happy in your new home.
5/5
Very professional and friendly staff. Quick responses to any questions. Oliver and all the team were extremely helpful over my flat purchase. Many thanks
Thanks for your review, Jo, we're glad you've been pleased with our communication and service. Wishing you every happiness in your new home.
5/5
Fabulous service. Would 100% use again when I am in position to sell the property I’ve just purchased from them. Hannah was my main form of comms and she was fantastic. Always kept me up to date, nothing was ever a silly question or too much to ask. :)
Thanks for your review, Emily, and for your kind comments about Hannah which we'll be sure to pass on. Wishing you every happiness in your new home.
5/5
We booked a viewing that was confirmed by email and text with full details of location and who we would be meeting. We met Simon on site who was very knowledgeable about the property and wider area. Follow up details were with Kim who was equally professional.
Thanks for your review, Martin. We're happy to be helping you with your property search and will be sure to pass on your kind comments to Simon and Kim
5/5
We were originally with Gloucestershire Property Online but when they closed The Property Centre took over the sale of my late mothers property. We are very grateful for the professional manner in which the team particularly Kieran progressed the sale. I am also impressed with Allison’s help and her coordination of all the parties involved in the final weeks of the conveyance.
Thanks for taking the time to write us a review, Neil, and for your kind comments about Kieran and Allison, we'll be sure to pass those on. We're glad you've been happy with our service and wish you all the best for the coming year.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 469.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.