5/5
GoogleRating only, no written review.
Agent replied · 24 August 2026
Thanks for rating us so highly, Bill.
Trusted Agent profile
Verified
The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more
★★★★★
1,876 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
Our offices
The Property Centre's six offices, most reviewed first. Each has its own page.
- The Property Centre Cheltenham28, Bath Street, GL50 1YA923 reviews · 832 on Google (5.0)64 in the last 90 days
- The Property Centre QuedgeleyThe Orchard Centre, Olympus Park, Bristol Road, GL2 4SA464 reviews · 340 on Google (4.9)16 in the last 90 days
- The Property Centre Stroud55 London Road, GL5 2AD381 reviews · 288 on Google (4.9)33 in the last 90 days
- The Property Centre GloucesterUnit A Greyhound Gardens, Longlevens, GL2 0XP339 reviews · 216 on Google (4.9)21 in the last 90 days
- The Property Centre, Abbeymead4 Mead Road, GL4 5GL178 reviews · 0 on Google9 in the last 90 days
- The Property Centre Worcester292 Tolladine Road, WR4 9BA173 reviews · 0 on Google9 in the last 90 days
Reviews on Google
Showing 1,627 reviews on Google only. Show every review
Google5/5
GoogleThe Property Centre in Cheltenham were brilliant in selling my property. From the outset, they understood the value of my house, and dealt efficiently with viewings and offers. I have no hesitation in recommending them: they understand property and they work hard!
Agent replied · 21 August 2026
Thanks so much for your review, Pam, and for recommending our Cheltenham team. They strive to give the very best customer service and it's great when that's appreciated :)
5/5
GoogleClaire who showed me around 3 properties was very professional and friendly. Claire also knew the answers to the questions I asked.
Agent replied · 14 August 2026
We're happy to be helping you on your property journey and are glad you've been pleased with Claire's service. Thanks for taking the time to leave us a review.
5/5
GoogleClaudette is professional, pro active and a pleasure to deal with. A fan experience all together. All the best Vicky and Michael
Agent replied · 12 August 2026
Thanks for leaving the kind review, Vicky. It's great to hear Claudette gave you both such a positive experience.
5/5
GoogleA really pleasant experience making the overall process a lot less stressful. All staff were helpful and clearly a lot of hard and persistent work went on in the background to move the purchase along. Great effort from everyone involved and I would definitely recommend to others. Shout out to Rechay who was amazing from start to finish. Always on ball with what was happening in the chain and responsive when raising questions about the property. As a first time buyer, I felt confident that the purchase was in safe hands which alleviated a lot of the worries.
Agent replied · 5 August 2026
Thanks for taking the time to leave such a great review of your experience, Victoria. It's great to hear Rechay and our team could help make the process less stressful. We wish you the best in your new home.
5/5
GoogleBrilliant understanding of the property to view, able to answer all the questions we had, and if there was no answer, they contacted me as soon as they had the information. Roisin was friendly and very helpful.
Agent replied · 20 July 2026
Thank you for taking the time to leave a kind review, Richard. We're so happy to hear that Roisin could help make your viewing so informative.
5/5
GoogleDeanna walked us through the process and made it nice and easy no dramas highly recommend
Agent replied · 6 September 2026
Thank you Carl for your recommendation - we wish you all the best!
5/5
GoogleElle from the Heywood branch was absolutely brilliant throughout the sale of our home\. She kept us updated every step of the way and was always helpful, friendly and professional\. …
Agent replied · 6 September 2026
Thank you Maureen! Selling a home can be stressful, so we're really pleased we could keep everything moving and make the process feel that bit easier for you. We truly appreciate your kind words and wish you all the best in your new chapter.
5/5
GoogleCurrently going through the process of getting a mortgage. Going well so far. Ellie May has been fantastic and really helpful.
Agent replied · 6 September 2026
Thank you for your kind review Chris. It's great to hear everything is going well so far, and we hope the rest of the process is just as positive. Thanks for choosing Ryder & Dutton!
5/5
GoogleElle Briggs was amazing, got the sale sorted and was ontop of everything for a very smooth sale, would deffo recommend
Agent replied · 6 September 2026
Thank you for your recommendation. We're thrilled everything came together so smoothly, and it's great to hear your sale was handled efficiently from start to finish. We really appreciate your feedback!
5/5
GoogleDianna Ashton was very helpful and her service deserved a 5 star rating.
Agent replied · 6 September 2026
Thank you Akuila! Five stars is always fantastic to receive and we’re really pleased you had such a helpful experience with us.
5/5
GoogleFrom start to finish Elle, Fran, and the team have been excellent helping us deal with a sale during difficult family circumstances. It’s been a pleasure dealing with them at every interaction and never was any question or query we had too big or small.
Agent replied · 6 September 2026
We’re really glad we could make things a little easier during difficult circumstances and be there whenever you needed support, Jason. Thank you for trusting us with your sale and for your kind words!
5/5
GoogleJust want to thank Elle Briggs, she was very helpful from start to finish. She kept me updated every step of the way. Would defo recommend this company for the sale of a property Thanks again.
Agent replied · 6 September 2026
Thanks Alix, it really is appreciated that you have shared your experience of being kept in the loop throughout your sale. Your feedback is really pleasing to hear.
5/5
GoogleElle has been so helpful along the way. As a first time buyer, I have had regular updates and clear communication! Thank you!
Agent replied · 6 September 2026
Buying your first home is a huge milestone. We’re glad the regular updates and clear communication have helped make the journey easier. Thank you for your lovely feedback, Simran!
5/5
GoogleThe Property Centre have managed our flat in Stroud really well. They found us a great tenant and the regular inspections and quickly sorting any issues has been nothing short of exceptional. Would totally recommend them to anyone thinking of letting their property.
Agent replied · 5 August 2026
Thanks for your kind comments and recommendation of our property management service, Victoria. The team work hard to make letting as easy as possible and it's always nice when their efforts are appreciated :)
5/5
GoogleClare was professional and friendly whilst showing us round the properties and followed up with an email with our unanswered questions - thank you
Agent replied · 3 August 2026
It's great to hear Clare was so helpful during your property viewings, Kaz. Thank you for leaving another lovely review :)
5/5
GoogleExcellent,responded quickly, excellent communication to myself and solicitor. Worked so hard on the sale. Amazing.
Agent replied · 3 August 2026
Thank you for taking the time to leave such a great review Janine.
5/5
GoogleJamie, Allison and the team were absolutely fantastic - they went above and beyond to get us through the process, despite numerous hurdles with breaks in the chain, land registry and nearly 11 months of back and forth with solicitors. The team couldn’t have done more for us and were incredible from start to finish! We couldn’t have done it without them. Thanks so much!
Agent replied · 30 July 2026
Thanks for taking the time to leave such a great review, Toby. It's great to hear that you found the team fantastic. Wishing you all the best in your new home.
5/5
GoogleWe had a fantastic experience with the Property Centre. Jamie, who was recommended to us, was incredible from day one. He managed to sell our house within a week and achieved a brilliant price. He was always quick to respond, clear in his advice, and genuinely welcoming. Alison then handled the sale and was equally brilliant, steering us through some tricky moments with the buyers solicitors with calm and professionalism
Agent replied · 22 July 2026
We're pleased you've been so happy with our service, Fran. We do our utmost to make the selling process as easy as possible and it's always nice when our team's efforts are appreciated :) Wishing you lots of happiness in your new home.
5/5
GoogleMyself and my partner Rob are first time buyers and we cannot thank The Property Centre enough, especially Kim. It made a very long and confusing process so simple!
Agent replied · 27 July 2026
It's so great to hear you and Rob had a great experience with Kim and the rest of the team, Sophie. Thanks for reviewing us so highly, we wish you lots of happiness in your new home.
5/5
GoogleRating only, no written review.
Agent replied · 28 July 2026
Thank you for rating us so highly Jamie :)
2/5
GoogleOur initial meeting with Rebecca was very positive. The team were efficient, proactive and extremely helpful in getting our home prepared and sold before it had even officially gone on the market. Unfortunately, once the sale was agreed, our experience changed significantly. Communication became very poor, and we often felt that we were left chasing for updates rather than being kept informed. There were occasions where communication between the sales team and our onward purchase team appeared to break down, and our Sales Progressor, Susan, did not provide the level of support or urgency we expected when progressing the sale. Despite being in a very straightforward two-person chain, with first-time buyers purchasing our property, every decision seemed to take around two weeks to move forward. We were regularly left waiting for answers while little appeared to be happening. We later found out through our onward purchase team that Susan had moved offices and that someone else would be taking over our sale, which added further uncertainty. Things became particularly difficult when our buyers began requesting price reductions. Rather than feeling supported in negotiations, we were advised by John to accept whatever was put forward to keep the sale moving, with the suggestion that we would recover the cost on our new home. This left us feeling that the compromise and pressure fell entirely on us, rather than there being a balanced negotiation. Over the six months it took to complete, we spent a considerable amount of time chasing for updates and were frequently told there was little or no progress to report. We never felt that our buyers were being encouraged to move things along, and ultimately felt that we were carrying the responsibility for progressing the sale. We did eventually complete, but only after reducing the price of our property by £15,000. It is disappointing because our initial experience with the team was so positive, but the lack of communication and support during the sales process overshadowed this. Sadly, our overall impression was that the team were more focused on supporting the buyers rather than representing our interests as the sellers.
Agent replied · 24 July 2026
Thanks for taking the time to give us your feedback, Brittany, we’re sorry you weren’t fully happy with our service. Whilst our dedicated Sales Progressors do their utmost to move sales forward, things are sometimes beyond their control. Severe delays in obtaining responses from solicitors and surveyors can often hinder progress, which we understand can be frustrating. Similarly, unforeseen issues raised in a buyer’s structural survey can often lead to a further revised offer. Our team worked hard to negotiate with your onward new build to mitigate the impact of that reduction and endeavoured to communicate with you at every stage. We wish you all the very best in your new home.
5/5
GoogleI have just viewed a flat in Cheltenham. I was shown round by Rechay Richardson. .it was an easy going viewing. Rechay was very understanding of my situation and very easy to talk to. She informed of everything I wanted to know and questions I asked were answered. A lovely lady I really enjoyed meeting her.
Agent replied · 23 July 2026
Thank you for taking the time to leave such a lovely review Katie, we're so happy to hear you had such a positive viewing experience with Rechay.
5/5
GoogleThe best service I have ever received from any estate agent. Would definitely recommend
Agent replied · 23 July 2026
Thanks for your review and recommendation, Emma, we appreciate it and were only too happy to help. Wishing you all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
The Property Centre is among the ESTAS 2026 winners.
- GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
- WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
- GoldESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)Cheltenham
- GoldESTAS 2026: Sales, West Midlands (Heref, War, WM, Worcs)Worcester
- BronzeESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
- WinnerESTAS 2026: RAN Agent of the YearCheltenham
- Best in County (2)ESTAS 2026
- Gloucestershire: Sales, Cheltenham
- Worcestershire: Sales, Worcester
- Best in Postcode (5)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2019, 2023, 2025, 2026.
ESTAS awards by year, 2019 to 2025
2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
- BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
- Best in Postcode (4)ESTAS Best in Postcode 2025
2023 3 Best in Postcode across three branches ESTAS 2023 winners
- Best in Postcode (3)ESTAS Best in Postcode 2023
2019 1 Silver ESTAS 2019 winners
- SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Negotiator Awards
The Property Centre is among The Negotiator Awards 2025 winners.
- GoldThe Negotiator Awards 2025: Regional Agency of the Year, East Midlands and West Midlands
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 2024
2024 1 Silver The Negotiator Awards 2024 winners
- SilverThe Negotiator Awards 2024: Regional Agency of the Year, East Midlands and West Midlands
2023 1 Silver The Negotiator Awards 2023 winners
- SilverThe Negotiator Awards 2023: Regional Agency of the Year, East Midlands and West Midlands
2022 1 Gold The Negotiator Awards 2022 winners
- GoldThe Negotiator Awards 2022: Regional Agency of the Year, East Midlands and West Midlands
2021 1 Silver The Negotiator Awards 2021 winners
- SilverThe Negotiator Awards 2021: Regional Agency of the Year, East Midlands and West Midlands
2019 1 Silver The Negotiator Awards 2019 winners
- SilverThe Negotiator Awards 2019: Regional Agency of the Year, East Midlands and West Midlands
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
EA Masters
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about The Property Centre
Which office of The Property Centre has the most reviews?
Cheltenham has the most, with 923 reviews rated 4.8 out of 5, followed by Quedgeley with 464.
Where are The Property Centre's offices?
The Property Centre's six offices, by town:
- Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
- Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
- Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
- Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
- Stroud: 55 London Road, Stroud, GL5 2AD
- Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.
