Trusted Agent profile
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★★★★★
1,876 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Showing 1,627 reviews on Google only. Show every review
5/5
GoogleOliver and his team were fantastic throughout the whole process of selling my house. Oliver provided excellent marketing and sales advice which was spot-on, and he and his team provided excellent support, advice and much-needed reassurance, …
Thank you for such a fantastic review and comments about Oliver, we're so glad the process went so smoothly :)
5/5
GoogleRating only, no written review.
Thank you for rating our service so highly, Svetla :)
5/5
GoogleService are excellent...
Thank you for your review Shaidur :)
5/5
GoogleRechay was amazing! Very warm and welcoming, great personality and very easy to talk to and work with!
Thank you for such a lovely review Nicolas :)
5/5
GoogleThe photos taken of our house were fantastic. The house was listed quickly and within a week, we had two viewings and an offer on our house. The team were very good at talking to our buyers as we were slow to find a house to purchase. More …
Thank you for your review James, our team pride themselves on providing the best customer service and appreciate honest feedback. We wish you the best :)
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, John.
5/5
GoogleAmazing experience. Oliver has brilliant from start to finish with my sale. At the start explained the process clearly, took great photos of the property and created a great listing. Then the whole way through was there for every question …
Thank you for your lovely review Alice. Oliver works incredibly hard to get the best results possible for his clients and we're happy to hear you felt this way too. We wish you the best :)
5/5
GoogleWe recently bought a house with the help of Barney, and we couldn’t be happier with the service we received. He was incredibly helpful, always quick to respond to our emails, and kept us informed every step of the way, making the whole …
Thank you for your review Zofia. We're so glad to see you're so happy in your new property! Also, a thank you for mentioning Barney and Simon and your kind words :)
5/5
GoogleWe recently completed a house purchase through The Property Centre, Cheltenham. The entire Team at TPC were super helpful, friendly and professional from start to finish. Huge thanks!
Thank you for your review Ian :)
5/5
GoogleAs first-time buyers, we were feeling quite stressed and anxious about making the right choice. Speaking with Rechay was incredibly helpful, she clarified many aspects of the process and explained everything thoroughly. She also shared her own experiences and offered valuable advice. Thank you, Rechay!
Your feelings are common amongst first time buyers, so we're so happy to hear Rechay was able to help ease them and helped you feel more informed. Thank you for your review Subhashana :)
5/5
GoogleWe came to market in August '24 and had an awful experience with Yopa. This really put us on the defensive with estate agency's but called 'The Property Centre' in Cheltenham on strength of reviews. …
Thank you for such a great review Paul! We're glad we were able to help you with your sale and you felt so positively about our service :)
5/5
GoogleOliver was amazing from the start. Professional, listened had great communication and kept us fully informed at all times. You couldn’t ask for anyone better I cannot sing his praises highly enough a first class service from a first class …
Thank you for such a lovely review Lissette, Oliver and his team work hard to provide great customer service and we're so happy you saw this shine through! We wish you the best :)
5/5
GoogleI have used The Property Centre to purchase my new home and also previously to sell my late father's property. On both occasions they were 100% professional and crucially patient. I was always kept fully informed and updated. …
Thanks for taking the time to review our service, Gareth. We've been happy to help and are glad you've been pleased with everything. Wishing you lots of happiness in your new home.
5/5
GoogleI had a great experience viewing a property with Rechay. She was punctual, professional, and knowledgeable, answering all my questions clearly. The viewing was well-organized, and they provided helpful insights about the property and the area. Would highly recommend!
Thank you for your review Andy and what incredible feedback on your time with Rechay :)
5/5
GoogleThe process of selling the property was made so much easier with the support of TPC and our contact there, Barney Jackson. The whole team, when calling in or when returning my calls were fantastic- …
Thank you for your fantastic feedback Joanna! We're so pleased to hear Barney and the rest of the team made the process a positive one :)
5/5
GoogleRecently sold my house in Cheltenham via the property centre. They were fantastic! Ethan was very knowledgeable about recent sales in the area and Simon kept me informed of progress throughout. I would definitely recommend to other prospective sellers who want a professional service.
Thank you for your lovely review Maria :)
5/5
GoogleI really appreciated the professional working attitude, well preparation and help of Sales & Lettings Negotitor, Rechay Richardson in property viewings. Her service is fantastic 👍🏻！ …
Thank you for your review Christine :)
5/5
GoogleI have been looking for a property for a while and have dealt with many different estate agents and sales advisors. Rechay is one of the best I have dealt with, she is efficient, professional and friendly. I have viewed two properties with …
Thank you so much for your review, Elena. We're thrilled that Rechay's dedication to exceptional customer service stood out during your experience. We look forward to helping find the right property for you :)
5/5
GoogleHonestly, dealing with TPC at Cheltenham has been super efficient and always friendly. Rechay Richardson in particular has been superb. Nothing has been too much trouble. Thank you so much Rechay and TPC!
Thanks for your review, Kevin. We're glad you've been pleased with Rechay's service and wish you all the best in your new home.
5/5
GoogleFantastic agents, going above and beyond what you would expect from an estate agent. They kept up communication and liaised with solicitors on both sides to make …
Thanks for choosing us to sell your property, Julian, and for your kind comments and recommendation of our service. We strive to make the selling process as easy and seamless as possible and we're glad you've been pleased with everything. Wishing you all the best.
5/5
GoogleI had a viewing with Rechay and she was so lovely! She answered all my questions and gave me lots of information about the property! One of the best viewings I have had so far! Thank you!
We're glad you found the viewing helpful, Lucie. We always strive to give as much information about a property as possible so that buyers can make an informed decision. Thanks for taking the time to write us a review, we're happy to be helping you on your property buying journey.
5/5
GoogleThe friendly professionalism from everyone in the Cheltenham branch is astounding. I genuinely do not see how I could’ve sold and bought a property with anyone else. They were informative, attentive and thorough making sure to keep me at …
Thanks for taking the time to write us a review, Jake. Both Ollie and Kim strive to give an exceptional service and it's always nice when their efforts are appreciated. Wishing you all the best in your new home.
5/5
GoogleBarney from start all of the way through to finish was honestly 5* out of 5! If I could rate it any higher I would. …
Thank you so much for your amazing feedback Dom! We're thrilled to hear that Barney and the team provided such a five-star experience throughout your property sale. Wishing you all the best in your next chapter!
5/5
GoogleWonderfully informative, honest people giving you all the information you need and details you want to know. Rechay Richardson really stood out for us; Her down to earth nature and informative nature helped us along the road to house purchasing. Many Thanks Property Centre!
Rechay strives to help buyers by arranging as many viewings as possible of properties that could fit their criteria, and prides herself on both her knowledge of the properties she's selling as well as the local area so that buyers can make … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
ESTAS awards by year, 2019 to 20252025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.
