Trusted Agent profile
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★★★★★
1,882 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,882 reviews on three platforms, rated 4.8 out of 5 overall.
1,682
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Showing 1,633 reviews on Google only. Show every review
5/5
GoogleMe and my wife was welcomed by Rache at property. She has explained in such a ways that there was no further doubt to clarify. I highly recommend The Property Center and Rache for some one who is dreaming go buy home.
Thank you for your kind comments :)
5/5
GoogleThank you Claudette for your professional help during our house hunting process!
Thank you for your review Vivian, we wish you the best for the rest of your property journey!
5/5
GoogleGood clear communication
Thank you for you review William :)
5/5
GoogleHad 3 viewings with Rechay! She was a delight was super comfortable to be around and was very helpful and clear
Thank you for your review Kirsten :)
5/5
GoogleFrom start to finish our experience with The Property Centre Cheltenham has been amazing. When every other professional working for us consistently let us down, Kim remained on our side and fought our corner whilst providing support and sharing her knowledge.
Thank you so much for your lovely feedback! We're so glad to hear that Kim was able to support you through the process. She truly cares about her clients, and it means a lot to know her dedication made a difference for you :)
5/5
GoogleThank you, Rechay Richardson, you made viewing very interest. How i wish all viewing Assistant can be passionate, going above and beyond person like you. Pls keep it up.
Wonderful to hear your viewing experience went so well and thank you for your kind review :)
5/5
GoogleFantastic firm in arranging viewing and deal with customers very nicely!!!
Thank you for your review Thurairajah :)
5/5
GoogleRechay was a pleasure to deal with while showing us around the property, was very polite and helpful and we were able to take our time and have a thorough viewing. …
Thank you for your review Sean, we're glad Rechay could help you through your viewing process so far :)
5/5
GoogleAbsolutely outstanding start to finish. Oliver recognised our requirement to move quickly and had our house on the market, with pictures, the same day of the assessment. The other two estate agents said they’d get it done “in the next few …
Thanks for taking the time to write us a review, Doug, and for recommending our service, we really appreciate it. We're happy to have helped you on your property journey and wish you lots of happiness in your new home.
5/5
GoogleThe Property Centre have been truly excellent in selling our home, and more importantly to Oliver for chasing our buyers and seller's agent at every stage of the process beyond the acceptance of the quote onto exchange and completion! We cannot be happier with The Property Centre - thank you!
Thanks for your review, Nicola, and for your kind comments about Oliver's service. He strives to make the selling process as easy as possible and it's always nice when his efforts are appreciated :) Wishing you all the best in your new home.
5/5
GoogleOutstanding - 6* if I could!! I couldn’t think any higher of Kim Sugar, a real credit to the team and was exceptional to deal with on my transaction. Having worked in the industry and a number of years in Finance it was really appreciated …
Thanks for your review and recommendation, Spencer. Kim does her utmost to make the selling process as stress-free as possible and your kind comments and recognition of her hard work are much appreciated. Wishing you all the best with your move.
5/5
GoogleWorked with Simon most of all but everyone was really helpful and answered our questions very promptly. And we would recommend.
Thanks for your review and recommendation, Edward, we really appreciate it and wish you all the best in your new home.
5/5
GoogleI had the pleasure of having Rechay as my viewing assistant( The property centre) today, and despite the rainy and challenging weather, she was incredibly kind and helpful throughout the entire viewing. Her friendly and accommodating …
Thanks for taking the time to write us a review and for rating Rechay's service so highly. We're pleased to be helping you on your property buying journey :)
5/5
GoogleWe were shown around a property by Rechay. She was very nice and super helpful, made everything extremely easy for us to follow through with the flat and with our application! …
That's great, Angela, we're glad you've been pleased with Rechay's service and are happy to be helping you on your buying journey. Thanks for taking the time to write us a review.
5/5
GoogleGreat knowledge of the property, very informed. Rechay Richardson was very accommodating today and took our questions away and filled us with confidence about the property!
We aim to give buyers as many details as possible about the properties they're viewing so they can make an informed decision :) We're glad you were pleased with Rechay's service, thanks for taking the time to write us a review.
5/5
GoogleI’ve been very happy with Barney and the service provided, you’ve been very proactive as you said you would be when we first met. …
Thanks for choosing us to sell your property, Steve, and for taking the time to review Barney's service. We appreciate your kind comments and will be sure to pass them on.
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Graham. We hope you're very happy in your new home.
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Kate
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Karen.
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Steven. Wishing you all the best for 2025!
5/5
GoogleRating only, no written review.
Thanks for rating our service so highly, Lyn
5/5
GoogleFrom arranging a viewing over submitting an offer to the exchange, the staff at The Property Centre were fantastic. I would highly recommend them as an estate agency. A special thanks to Claudette, who always kept us in the loop and communicated efficiently and super timely on all matters.
Thanks for your review and recommendation, Lisa, we appreciate it. Claudette, along with the rest of the team, endeavour to make the buying experience an enjoyable one and we're glad you've been pleased with the service you've received. Wishing you a Merry Christmas and lots of happiness in your new home.
5/5
GoogleGreat house viewing tour by Rechay, very friendly and informative. Thanks very much.
Thanks for your kind comments about Rechay's service, Sina, and for taking the time to write us a review. We're pleased you enjoyed the viewing and found it useful.
5/5
GoogleShown the property that I am buying by Rechay Richardson. She was thoroughly professional, friendly and very knowledgeable especially with some of my concerns and was very helpful with my potential builder.
Thanks for your review and kind comments about Rechay's service, Nurjahan. We're happy to be helping you with your property purchase and wish you lots of happiness there.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
ESTAS awards by year, 2019 to 20252025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 469.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.
