5/5
They seem to pay a lot more attention to detail and getting the valuation right. Also viewer was very good. Thank you to Rechay.
Agent replied · 10 November 2024
Thanks for reviewing us, James, and for rating our service so highly.

Trusted Agent profile
Verified
★★★★★
1,876 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Showing 1,627 reviews on Google only. Show every review
5/5
They seem to pay a lot more attention to detail and getting the valuation right. Also viewer was very good. Thank you to Rechay.
Thanks for reviewing us, James, and for rating our service so highly.
5/5
Rechay was so helpful and informative about the property, which my sister and I ended up seeing. Thank you Rechay for your kind input and for answering all of our questions-you couldn't have been more helpful.
Thanks for reviewing Rechay's service, Agnes, we're happy to be helping you with your property search.
5/5
Very pleased with my experience with TPC so far. Rechay has been super helpful, friendly and informative, which has been particularly appreciated as a first-time buyer. Thank you!
We're glad you've been pleased with Rechay's service, Briony. We appreciate that buying a home for the first time can feel a bit daunting and our team do their best to make the process as easy as possible :)
5/5
Rechay facilitated an excellent viewing. She was on time, courteous, provided alot of really usual information and well described the potential of property. She made me feel much more confident in trusting the property centre to be a trustworthy and reputable business.
Thanks for taking the time to write us a review, Jaskartar. We're happy to be helping you with your property search and we're glad you've been happy with Rechay's service.
5/5
Working with Barney and Oliver on our purchase was such a refreshing experience. Prompt replies were given to everything we asked for and they chased a faster completion date consistently without our prodding them to do so. I wouldn’t hesitate to recommend them to anyone selling their home.
Thanks for your review and recommendation of Barney and Oliver's service, Mary. They both do their very best to make the buying process as easy as possible and it's always appreciated when their efforts are recognised :) Wishing you lots of happiness in your new home.
5/5
Fantastic from start to finish
Thanks for rating our service so highly, Laura.
5/5
Rechay & the team were a great help - professional, friendly and patient. Would recommend them to anyone
We're so glad Rechay and the team could help you! Thank you for your review :)
5/5
The agency have been very organised throughout and have supported me in my property purchase. Everyone that I spoke to was helpful, knowledgeable and polite. Particular thanks to Barney who kept in regular contact with me and my solicitors to make it a smooth process. Thank you!
We're glad you've been pleased with our service, Lucy. Barney and the team try to make the process as stress-free as possible and it's always nice when their efforts are appreciated. Thanks for taking the time to write us a review, we hope you're very happy in your new home.
5/5
Professional and friendly service from Simon
Thanks for your review, Ollie. We glad you've been pleased with Simon's service and wish you all the best in your new home.
5/5
Iv no words for this company, they are the best Can't fault them at all...
Thanks for your kind comments about our service, Tina. We strive to give all our clients an exceptional service and it's always nice when our efforts are appreciated. Thanks for taking the time to write us a review, we wish you lots of happiness in your new home.
5/5
Great communication throughout from Oliver and his team
Thanks for reviewing our service, James. We're glad you were pleased with everything and wish you all the best in your new home.
5/5
Barney and the team have looked after our purchasing process in an extremely professional and kindly way. He has been amazingly patient and helpful. We highly recommend Barney and his team if you’re buying or selling.
Thanks for taking the time to write us a review, Jonas, and for your kind comments about Barney's service. He endeavours to make the buying process as smooth and easy as possible and it's always nice when his efforts are appreciated :) Wishing you all the best in your new home.
5/5
We had a viewing with Rechay (viewing assistant ) Rechay was very pleasant and had lots of information about the property very nice person to show us around the property .
Thanks for the kind comments about Rechay and the service you received from her, Tammy. We're happy to be helping you on your property buying journey and are glad you found the viewing useful.
5/5
I got to experience the true definition of exceptional service delivery from start to finish. They are simply fantastic!
Thanks so much for taking the time to write us a review. We're pleased that you rate our service so highly and wish you lots of happiness in your new home.
5/5
Rechay was very welcoming and friendly.
We're glad you were pleased with her service, Tracey. Thanks for the taking the time to leave us a review.
5/5
We were first time buyers with the Property Centre and would really recommend them! They were so prompt at replying to all our many questions, Oliver even replied …
Thanks for all your kind comments about our service, Elizabeth. We recognise that buying a property for the first time can feel a bit daunting and we try and help as much as we can to make the experience as smooth and easy as possible :) We … More
5/5
Very good viewing. Lovely, professional lady.
Thank you for sharing your experience Oliver :)
5/5
Can’t think of any faults at all! Everytime we’ve contacted everyone has always been so polite and so helpful , we’ve never had to chase or stress or worry and they’ve made this life changing huge process so simple and easy - thank you so much for your incredible services and dedication x
Thank you for your kind review Helen! This whole process can be tough, but we try to make it as easy as possible for everyone who comes to us and are glad you felt we did that for you :)
5/5
Me and my wife was welcomed by Rache at property. She has explained in such a ways that there was no further doubt to clarify. I highly recommend The Property Center and Rache for some one who is dreaming go buy home.
Thank you for your kind comments :)
5/5
Thank you Claudette for your professional help during our house hunting process!
Thank you for your review Vivian, we wish you the best for the rest of your property journey!
5/5
Good clear communication
Thank you for you review William :)
5/5
Had 3 viewings with Rechay! She was a delight was super comfortable to be around and was very helpful and clear
Thank you for your review Kirsten :)
5/5
From start to finish our experience with The Property Centre Cheltenham has been amazing. When every other professional working for us consistently let us down, Kim remained on our side and fought our corner whilst providing support and sharing her knowledge.
Thank you so much for your lovely feedback! We're so glad to hear that Kim was able to support you through the process. She truly cares about her clients, and it means a lot to know her dedication made a difference for you :)
5/5
Thank you, Rechay Richardson, you made viewing very interest. How i wish all viewing Assistant can be passionate, going above and beyond person like you. Pls keep it up.
Wonderful to hear your viewing experience went so well and thank you for your kind review :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in four years, the group and its branches: 2019, 2023, 2025, 2026.
2025 1 Bronze and 4 Best in Postcode across four branches ESTAS 2025 winners
2023 3 Best in Postcode across three branches ESTAS 2023 winners
2019 1 Silver ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 21 other industry awards since 2019.