Trusted Agent profile
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
Sutton Kersh's three offices, most reviewed first. Each has its own page.
Showing 751 reviews on Google only. Show every review
5/5
GoogleWe had Annabella who was so helpful and amazing at getting us our new home! we were kept updated and she made sure that eveything ran smoothly and i couldn’t recommend this agency more!
"Thank you for your kind words! We are so happy to hear that Annabella provided excellent service and helped you find your new home. Our team always strives to make the process seamless for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMany thanks to the team for their fantastic communication and support. They are always willing to help and really listened to our needs. A special thank you to Annabella for being so helpful throughout the process!
Thank you so much for your kind review! We strive to provide exceptional communication and support to all of our customers. We're glad to hear that Annabella was able to make your experience even better. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a fantastic experience working with David. His professionalism and helpfulness were outstanding from start to finish. He was always responsive, explained everything clearly, and offered great advice tailored to my needs. David truly went above and beyond to make the process smooth and stress-free. Highly recommend his services!
Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience working with David. Our team takes pride in providing exceptional professionalism and helpfulness to our clients. We are so glad that … More
4/5
GoogleAnnabella was very helpful in getting us up and running at our new flat. Efficient and friendly staff.
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe service and communication is excellent! As a younger individual, I was quite cautious about moving and renting my first home. Unfortunately, due to personal circumstances my journey has been delayed. However, the staff and management are an absoloute pleasure and explain processes really well. They are efficient and thorough with the moving process. The properties which they let are in great condition which helps for an easier move and decreases any stress of having to make the property feel like home. I would love to give a special thank you to Kayleigh who worked with me personally. Her service is outstanding!
Thank you for your kind words! We strive to provide excellent service and communication to all of our clients, especially those who are new to the renting process. We are happy to have made your experience a positive one and we will be sure to pass along your compliments to Kayleigh. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a great experience working with Mollie Smith at Sutton Kersh. She was quick to respond, clear in her communication, and incredibly helpful in getting my landlord portal access sorted. Everything worked smoothly thanks to her support. Professional, efficient, and genuinely kind, couldn’t ask for better service.
Thank you for your kind words! We're thrilled to hear about your positive experience working with Mollie at Sutton Kersh. Our goal is to provide professional, efficient, and genuinely kind service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleNo response at all, been ringing 3 days, also raised a request and no one responded back either in email or phone call and its bit annoying and never faced these situations with any another agents.
5/5
GoogleI recently viewed property with David. He was extremely professional whilst remaining friendly and polite. A superb ambassador for Sutton Kersh. Thank you.
5/5
GoogleMany thanks to everyone in Sutton Kersh and especially Anabella Worsley for helping me sort my move to a new flat. She responded promptly all my queries and made sure everything was done in a timely and efficient manner
Thank you for choosing Sutton Kersh for your move! We are delighted to hear that Anabella provided excellent service throughout the process. We aim to make every customer's experience smooth and stress-free. Best of luck in your new flat! Kind regards, Maggie, Customer Relations.
5/5
GoogleHi, I'd like to express my great appreciation for Anabella and Caroline for high level professionalism when they work with me for searching convenient in my circumstances apartment and find it! I hope I will recommend your company for letting properties to my colleagues and friends in Kazakhstan. With regards, Altay Ussenbayev
Thank you for your kind words, Altay! We are thrilled to hear that Anabella and Caroline provided you with professional and efficient service. It would be our pleasure to assist your colleagues and friends in finding their perfect rental property as well. Thanks for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKayleigh, Nikki and the team in West Derby helped me with finding tenants for my property in L11. It was marketed on Monday and in under 2 days they got it let. A quick turn around by the letting agents. I am so happy and grateful for their dedication and determination. Thanks!
Thank you so much for your kind words! We are thrilled to hear that our team in West Derby was able to quickly find tenants for your property. It's our dedication to providing top-notch service that drives us, and we are grateful for your support. Cheers to a successful partnership! Kind regards, Maggie, Customer Relations.
5/5
GoogleOur contact Annabella was very helpful throughout the whole process. Any questions I asked were always answered clearly and quickly reassuring us throughout the whole process. Thanks!
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had a viewing with David, he was very helpful in finding me properties and very informative on my viewings. Thank you David.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleI have had a very positive experience with Kayleigh Chadwick as my letting agent. She has been consistently professional, helpful, and prompt in her communication. Her efficiency and attention to detail have made the process smooth and straightforward. I highly appreciate her support and would not hesitate to recommend her.
Hello Samira, Thank you so much for your wonderful 5* review! We're thrilled to hear about … More
5/5
GoogleBest agency that we could rent a property from. Kelly and David were really helpful and they guided us through the whole process. I can’t thank them enough.
Thank you for your kind words! We're thrilled to hear that Kelly and David provided you with exceptional service during your rental process. Our team always strives to go above and beyond for our clients. Thank you for choosing us as your agency. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleThe viewing with David was great. Very professional, friendly and explained the whole process very clearly. The renting procedures were also great, Kayleigh and David were supportive during each step and the whole process was finished within a week. Highly appreciate.
Thank you for taking the time to leave us this amazing 5* review Tony. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleThe most seamless, respectful, well communicated house agent I have ever come in contact with . To all the team I’m saying thank you so so much and to Mollie Smith, you are so so amazing and thank you so much for taking your time to explain when I ask to understand something . I wish the stars are more than this and I would have just clicked it all Thank you
Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team and especially with Mollie Smith. We strive to provide the best service possible and are so happy to have met your expectations. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleWithin the space of just a week Annabelle Worsley has helped me and my flatmate secure a new flat and move in. She has been so quick to respond and always prompt to respond to any questions and clearly - making what should be such a stressful process manageable, calm and easy! It has been so helpful having her guidance and support throughout this process, I’m very thankful :)
Thank you for choosing us to help you find your new home! We are delighted to hear that Annabelle was able to make the process stress-free and efficient for you and your flat mate. We appreciate your kind words and are grateful for the opportunity to assist you. Happy new home! 🏠 #CustomerSatisfaction #Grateful #EfficientService Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAnnabella was extremely helpful and we had all agreements signed were moved in within a week! Couldn’t speak more highly of her professionalism and helpfulness through the entire process
Hello Rachael, Thank you so much for your wonderful 5* review! We're thrilled to hear that Annabella was able to assist you so efficiently and professionally. If you need any further assistance, please don't hesitate to reach out. Best regards, Lucy, Customer Relations Team
5/5
GoogleI met David and found him to be very professional. He clearly understands the situation and is making a genuine effort to resolve it
5/5
GoogleGood experience with this company, letting agent Annabella Worsley was very helpful while I secured a lease and went out of her way to help me through some beauracratic issues. Would recommend.
5/5
GoogleI let my property through sutton kersh, the office staff are efficient and professional, and I'm pleased with the service.
5/5
GoogleI was very pleased with the service provided by Annabella Worsley. As a first-time renter, I approached the process with a lot of dread and uncertainty, but Annabella was always available to answer my questions and address my concerns. Her communication was clear and timely, which made me feel secure and made the whole experience much easier. Thank you!
5/5
GoogleKayleigh has been fantastic, very professional and really helpful.
Thank you for your great review! We strive to provide excellent professional service and are thrilled that Kayleigh has been able to assist you. Kind regards, Lucy Mawer, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Sutton Kersh is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
The three Sutton Kersh offices, by town:
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
