Trusted Agent profile

Sutton Kersh estate agents in Liverpool

4.4

β˜…β˜…β˜…β˜…β˜… Great

842 reviews across 3 offices and 3 platforms

Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

752

Reviews on Google

All 3 offices

Yell logo

1.9 / 5

17

Reviews on Yell

All 3 offices

Trustpilot logo

73

Reviews on Trustpilot

Business-wide

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Our offices

Sutton Kersh's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sutton Kersh is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

Reviews on Google

Showing 751 reviews on Google only. Show every review

5/5

Google

I had an excellent experience renting an apartment through Sutton Kersh. From start to finish, the whole process was smooth, professional, and impressively fast. I truly appreciate the outstanding service provided by the entire team, always helpful, responsive, and supportive. A special thank you to Annabella, who guided me through every step of the process with care, attention, and dedication. Her support made everything so much easier and more reassuring. I highly recommend Sutton Kersh to anyone looking for a reliable and efficient letting agency. Thank you all!

Silmara Β· 26 October 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for your glowing review! We're thrilled that you had such a positive experience with Sutton Kersh. Our team takes great pride in providing smooth, professional, and efficient service. We'll be sure to pass along your special thanks to Annabella for her exceptional care and support. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Anabella and Molly are absolute credits to their company! Went for a viewing at 11 am, called to apply as soon as we could and they had everything sorted and accepted by 2pm that day, both ladies were on top of it and answered all my … More

Nicole Β· 24 October 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for your kind review! We are thrilled to have Anabella and Molly on our team, providing speedy and efficient service to our valued customers like you. We pride ourselves on outstanding customer service and we're glad we could meet and exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

David was a very helpful and courteous member of the team

Kev Β· 22 October 2025 Β· Sutton Kersh Liverpool (38)

4/5

Google

Rating only, no written review.

Caitriona Β· 21 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 23 October 2025

We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.

5/5

Google

David helped me with finding property alot and his costumer service is so good

Mona Β· 21 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 23 October 2025

We are thrilled to hear that David provided exceptional customer service during your property search! Thank you for choosing our business and we hope to work with you again in the future. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently moved to new home and the team at Sutton Kersh have been great with communication throughout the moving process. All documents and queries answered on good time. The whole process was thorough and smooth making the process of moving less stress. Great lines of communication with estate agents, so far any issues have been picked up and resolved quickly. Provided with all important information and guidance upon moving into new home. The team have all been friendly and professional. We are very happy in our new home. Thanks very much to David, Hannah and Justine 😊

Nicole Β· 18 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 23 October 2025

Thank you for your kind words! We are delighted to hear that you had a positive experience with our team at Sutton Kersh. Making the moving process stress-free for our clients is always our top priority. We appreciate your feedback and hope you continue to enjoy your new home. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

David was really nice and super helpful with any questions we had. We appreciated him showing us around the property and giving us space to also look on our own. Thanks so much !

Jessica Β· 16 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 23 October 2025

Thank you for your kind words about David! We are thrilled to hear that he provided a great experience for you and answered all of your questions. Our team takes pride in creating a welcoming and informative environment for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Great company helped me have my own house in space of a few hours, great communication and David Hannah Justine an James were absolutely amazing help Thankyou so much again

Emma Β· 9 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 23 October 2025

Thank YOU for choosing us to help you achieve your dream of owning a home in just a few hours! Our team, including David, Justine, and James, are dedicated to providing excellent communication and outstanding service. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Everyone here has been a massive help, a special shout out to Caroline who managed to solve a dozen problems for me and get everything running quickly and smoothly! Highly recommend for anyone looking for a new place

James Β· 9 October 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for the positive review! We are so glad that Caroline was able to provide you with excellent service and quickly resolve your concerns. We appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Caroline at Sutton Kersh ensured that our letting process was smooth and very quick. She was polite and responded to my emails quickly.

Emmy Β· 9 October 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for the fantastic review! We are so happy to hear that Caroline provided excellent service and made your letting process seamless. We pride ourselves on timely and courteous communication, and we are thrilled that she met your expectations. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Justine was unbelievable! Helped me straight off the bat, and made it a quick and easy process finding a property. She answered every call I made answered every question I asked an overall superstar! And David who helped me move in was really informative and professional! They both have gone above and beyond I wouldn’t hesitate to recommend them to everyone. Thanks again Justine & David! Sami.

Shaun Β· 2 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you so much for taking the time to leave this amazing review, Sami! We are thrilled to hear that Justine and David provided top-notch service and made your experience finding a property seamless. They truly go above and beyond for our clients and we couldn't be happier that you were pleased with their help. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We recently received our keys to our new home and sutton kersh were extremely helpful and reliable. David was very helpful, professional and most importantly friendly with booking the viewing and making sure we had a smooth moving in process. Justine was incredibly helpful with sorting out our referencing and explaining the paper work for use. Overall very pleasant experience and would definitely recommend to go with them.

Crispin Β· 2 October 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you for your kind words! We are thrilled to hear that we were able to make your home-buying process a smooth and enjoyable one. Our team takes pride in providing excellent service and we are glad to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just recently got in contact with Sutton Kersh regarding an apartment that I really fell in love with. I must say, amazing staffs. 2 in particular were just too lovely (Caroline and Mollie). A big thanks to them. They were both kind, patient and quick to respond to any questions I had.

Gloire Β· 25 September 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for choosing Sutton Kersh for your apartment search! We are thrilled to hear that our staff, especially Caroline and Mollie, went above and beyond to provide excellent service. We will pass along your kind words to them. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

David has been great helping my partner and I find our new home! Super helpful on the phone and a smooth process. Thanks so much πŸ‘πŸ‘πŸ»πŸŒž …

Rosie Β· 25 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thanks for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a viewing with David,he was very professional and polite.David answered all our questions.The property was lovely and in a great condition.Thank you for being so welcoming.

Murufet Β· 25 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you for your kind words! Our team takes great pride in providing excellent service to our customers. We're thrilled to hear that David was able to assist you with your viewing and answer all your questions. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Good support and promptness in helping me with my move-in to my flat. Caroline Smith, the lettings negotiator lady, was a joy to deal with both in-person and on the phone. Knowledgable lady and very quick to respond - especially with … More

Michael Β· 24 September 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for your kind words, we are thrilled to hear about your positive experience with our team and Caroline Smith. We strive to provide excellent support and promptness to all our customers and we are glad you felt well supported throughout your move-in process. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Great service house sold fast

Jeanette Β· 23 September 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 23 October 2025

Thank you for your kind words! We are thrilled to hear that you had a great experience with our services and that your house was sold quickly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a viewing with David. He was professional yet friendly and understood the need and tried to make it work. Honestly, David has been one of the best agent I have ever had in many years.

Ushma Β· 18 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you so much for your kind words! I'm thrilled to hear that David provided excellent service and understood your needs. We pride ourselves on having the best agents in the business. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Amazing and detailed service offered by David's answering to all my questions and helpful.

Vladimir Β· 18 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you for leaving us such a fantastic review! We're thrilled to hear that you had a great experience with David and we pride ourselves on providing detailed and helpful service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

David was very helpful and kept in contact with great places

Demi Β· 18 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you for your kind words, David! We're thrilled that our team was able to provide helpful assistance and keep in touch during your experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a viewing, at one of you properties at SuttonKersh. I was greeted by a lovely young man called David, he was very welcoming and so polite. David answered all my questions I had and showed me round the property. The property was lovely and in great condition. Thank you for being so welcoming David. Miss Donna J Hall

Donna Β· 18 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thank you for the lovely review, Miss Hall! We're glad that David made your viewing at our property a great experience. We pride ourselves on providing excellent service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Rating only, no written review.

Shebaltd Β· 18 September 2025 Β· Sutton Kersh Liverpool (38)

Agent replied Β· 9 October 2025

Thanks for leaving us a 5* review. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I want to thank Annabella Worsley and her team from the bottom of my heart for helping me with a very beautiful house and helping me and explaining everything I needed to know and being very attentive to me. She is a very attentive person and does her job very well I would like to give her 10 stars for the work she did in my situation and I recommend her with all my confidence. Thank you from the bottom of my heart

Constantin Β· 15 September 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

5/5

Google

We recently got in contact with Sutton Kersh looking for an apartment. We where dealing with Annabella Worsley and have nothing but praise for how she helped us through the whole process from the viewing and to how quickly she replied to any questions and queries we had, regarding moving and and any other thoughts we had. Would definitely recommend her services to anyone looking to rent anywhere and want things done quickly and professionally.

Conan Β· 15 September 2025 Β· Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied Β· 22 September 2025

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Annabella Worsley and appreciate you taking the time to share your review. We are committed to providing exceptional service and are happy to see that reflected in your experience. Kind regards, Lucy, Customer Feedback and Support Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sutton Kersh

Which Sutton Kersh office has the most reviews?

Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.

Where are the Sutton Kersh offices?

The three Sutton Kersh offices, by town:

Has Sutton Kersh won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

Reviews may appear on more than one platform.

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