5/5
GoogleSuperb agents, nothing is too much trouble. Big thanks to David for showing us around the property. Very knowledgeable and helpful. Highly recommended.
Trusted Agent profile
Sutton Kersh estate agents in Liverpool
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
Sutton Kersh's three offices, most reviewed first. Each has its own page.
- Sutton Kersh Liverpool (38)38, Allerton Road, Mossley Hill, L18 1LN427 reviews · 355 on Google (4.7)12 in the last 90 days
- Sutton Kersh Liverpool (30 -32 Exchange Street East)30 -32 Exchange Street East, L2 3PQ319 reviews · 231 on Google (4.5)41 in the last 90 days
- Sutton Kersh Lettings18 West Derby Village, West Derby, L12 5HW166 reviews · 166 on Google (4.4)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sutton Kersh is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Reviews on Google
Showing 751 reviews on Google only. Show every review
Google5/5
GoogleI have just re-let my property after much needed and extensive renovation works. All of these were handled by Sutton Kersh, using their recommended contractors. Everything was done efficiently and to a high standard and I was kept informed of progress, with photos, at all times. Grateful thanks to Hannah Callan at Allerton branch, who helped me to choose a decor scheme from a distance (I live abroad). The property was re-let on the first arranged viewing day. I would recommended Sutton Kersh without hesitation.
5/5
GoogleAbsolutely amazing experience buying my first property. Jan Jones was amazing, there’s nothing she doesn’t know, would have been lost without her help and support. Couldn’t recommend enough! Make a stressful process a lot easier.
5/5
GoogleGreat letting agency. Caroline was incredibly helpful throughout the process of securing my new flat, helping with all the steps, always friendly and available to support. Highly recommend
Agent replied · 15 October 2026
Thank you so much for your glowing 5* review! We're thrilled that you had a great experience working with Caroline and we appreciate you recommending our agency. We strive to provide excellent service and support for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWith regards to the flat moving procedure conducted by Sutton Kersh. May I give a five star rating to Caroline Romano Smith for her expert delivery of all the srages of my move. She put my mind totally at rest. Well done Caroline.
Agent replied · 15 October 2026
Thank you for choosing Sutton Kersh for your flat moving process! We are thrilled to hear that Caroline provided you with expert delivery and put your mind at ease. Your satisfaction is our priority and we will be sure to pass along your kind words to Caroline. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleMy experience was great, especially the service from Jude, who was always very attentive, polite, and patient. I couldn't have made a better choice renting with them. ☺️
Agent replied · 15 October 2026
Thank you so much for your kind words! Jude is an asset to our team and we are happy to hear that you had a great experience. We strive to provide exceptional customer service and we are grateful for your business. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleVery professional and supportive throughout the letting process. Caroline in particular has been very responsive for any questions and getting things through quickly.
Agent replied · 15 October 2026
"Thank you for your kind words! It was our pleasure to assist you with the letting process. We're proud to have Caroline as part of our team and we're glad she could provide you with excellent service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleCaroline at Sutton Kersh Liverpool city centre was great at getting the apartment I wanted.realy good work Thanks very much. Would recommend anytime.
5/5
GoogleHad a great today at Ivanhoe road from David! Very helpful, friendly and informative about the process!
5/5
GoogleGreat job by Kerrie and the team throughout the process
5/5
GoogleI’ve had the pleasure of selling my house with Sutton Kersh Estate Agents. Kept me informed every step of the way with regular emails regarding the process. Special thanks to Saskia Stubbs who has been fantastic
5/5
GoogleThankful to D shaw for organising viewings
5/5
GoogleHad a really great experience with Hannah and Justine. They helped me secure the property quickly and made the whole process feel effortless; They’ve both been super quick to respond whenever I needed information or had questions, which gave me a lot of peace of mind during the move. Really appreciate all their help and support throughout the process. Highly recommend!
5/5
GoogleDavid has been very helpful, understanding and easy to talk to. Thank you David
5/5
GoogleAmazing job
5/5
GoogleI have been searching for new house for months and thanks to David I’ve finally found one. Couldn’t be more excited to move in! Thanks very much David
5/5
GoogleCaroline has been absolutely wonderful throughout the entire process of renting my flat. From the very beginning, she has been incredibly patient, kind, and supportive, always taking the time to answer my questions and explain everything clearly. Moving and renting can be quite stressful, but Caroline made the whole experience feel so much easier and far less overwhelming. Her professionalism, understanding, and friendly approach really stood out, and I always felt reassured knowing she was there to help. She went above and beyond to make sure everything ran smoothly, and I truly appreciate all the time and effort she put in. I couldn’t have asked for better support during this process. Thank you, Caroline, for being so helpful and genuinely caring I would highly recommend her to anyone looking for someone reliable and compassionate.
Agent replied · 15 October 2026
Thank you for your kind words, we are happy to hear that Caroline provided exceptional service during your experience with us. Our team takes great pride in making sure our clients feel supported and reassured. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleAll the staffs where so helpful especially Mollie,mini and Anabel the staff that works alongside with me,they are quick to response and helpful all through the journey it easy and smooth I will recommend them all the time ,to compare to other agents I have used in the past ,thanks so much, I pray more business for all of us .
Agent replied · 15 October 2026
Thank you so much for your kind words! It was a pleasure working with you and we are thrilled to hear that Mollie, Mini, and Anabel provided excellent service throughout your journey with us. We greatly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI am very happy with the services.Jude was amazing and help us all the way true renting process,very friendly and professional.Really recommend this Letting Agency
Agent replied · 15 October 2026
We are thrilled to hear that Jude provided exceptional service and made your renting process easy. Our team strives to be friendly and professional at all times. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat company really helpful especially annabella would definitely recommend xxx
Agent replied · 15 October 2026
We're thrilled to hear that Annabella provided such helpful service! Customer satisfaction is our top priority and we thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleCaroline Romano has been very friendly and helpful during the process of letting. She is quick to respond to any enquiries. Currently I am satisfied with Sutton Kersh's service.
Agent replied · 15 October 2026
Thank you for your kind words, we are delighted to hear that Caroline has been friendly and helpful during your letting process. We strive to provide top-notch service and are thrilled that you are satisfied with Sutton Kersh. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat customer service received. Jude Moore was particularly helpful in handling the communication with the landlord. The whole process was quick and clear.
2/5
GooglePlease could you make sure that you have access to a property before confirming a viewing instead of cancelling late and wasting people's time
5/5
GoogleAbsolutely brilliant service from Adam Eaton and Jan JonesFrom start to finish, they made the whole mortgage process feel easy and stress-free. They were always quick to respond, explained everything in a way that actually made sense, and kept me updated throughout so I never felt out of the loop. Their knowledge and professionalism really stood out, and I always felt confident I was in safe hands. They went above and beyond to find the best deal for me, and nothing was ever too much trouble. I genuinely couldn’t have asked for better support. Highly recommend Adam and Jan to anyone looking for a reliable, friendly, and efficient mortgage advisor!
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Questions about Sutton Kersh
Which Sutton Kersh office has the most reviews?
Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
Where are the Sutton Kersh offices?
The three Sutton Kersh offices, by town:
- Lettings: 18 West Derby Village, West Derby, Liverpool, L12 5HW
- Liverpool (30 -32 Exchange Street East): 30 -32 Exchange Street East, Liverpool, L2 3PQ
- Liverpool (38): 38, Allerton Road, Mossley Hill, Liverpool, L18 1LN
Has Sutton Kersh won any awards?
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
