Trusted Agent profile

Sutton Kersh estate agents in Liverpool

4.4

★★★★★ Great

842 reviews across 3 offices and 3 platforms

Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.6 / 5

752

Reviews on Google

All 3 offices

Yell logo

1.9 / 5

17

Reviews on Yell

All 3 offices

Trustpilot logo

73

Reviews on Trustpilot

Business-wide

Our offices

Sutton Kersh's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 751 reviews on Google only. Show every review

2/5

Google

Pretty poor as a buyer. No real interest in moving sales along quickly. Wouldn’t recommend.

Mark · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Mark, I am sorry to read that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk Kind regards, Tracey.

5/5

Google

Fantastic staff at this branch, went out of there way to help me out, Dianne was so friendly.

Eggburth · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you for your 5* review of our team at Sutton Kersh. Best wishes, Scott

5/5

Google

I highly recommend Sutton Kersh and in particular Shirley Obi. Contactable, friendly and professional

Clare · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Dear Clare, Thank you for the great 5 star review, I'm pleased to see that you found the team personable and supportive. I will pass on your kind comment to Shirley. Kind Regards, Sarah

5/5

Google

Fabulous! Karlee is a real credit to the team and such a great character! Took the stress out of the whole process.

Sarah · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Hi Sarah, It's great to see that Karlee was once again able to provide the proven 5 star service Thank you. Kind Regards, Sarah

5/5

Google

Working with Leon was a pleasure - he knows what he's doing. Would recommend to friends and family.

Ashley · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Ashley, many thanks for your 5 star review and recommendation. Best wishes, Tracey.

5/5

Google

5 star service from start to end. Karlee has been amazing. Will definitely recommend!

Chris · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Many thanks Chris for your great 5* review and recommendation. Kind regards, Tracey.

5/5

Google

I was extremely impressed with the service they provided me and I would recommend them to anyone looking for property in Liverpool.

Jamie · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Wonderful Jamie to read such a brilliant recommendation and 5* review of our Sutton Kersh team. Best wishses, Scott

5/5

Google

The staff are very friendly at sutton kersh, especially Bridie who recently went out of her way to help me. Would definitely recommend this branch.

Becky · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Hi Becky, thank you for leaving a great 5* review and recommendation for Sutton Kersh, Exchange street. Best wishes, Tracey.

5/5

Google

Could not have asked for anymore, Sutton kersh, in particular Leon at this brand went above and beyond to help me get my perfect apartment, highly reccomend this estate agents

Charlotte · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Hi Charlotte Thank you very much for this 5* review and recommendation! Great to hear Leon and the team went the extra mile to help you find the perfect apartment! Kind regards, Jake

5/5

Google

Professional, friendly and helpful team. Excellent and pro-active marketing and negotiating. Good progress reporting. Happy to recommend Sutton Kerch.

Michael · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you Michael for your brilliant 5* review and recommendation of our team at Sutton Kersh. Best wishes, Scott.

5/5

Google

I would highly recommend Sutton kersh city centre. Special thanks to karlee for her excellent customer service. Nothing was ever to much. Such a kind and helpful person made the process alot less stressful!

Natalie · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you Natalie for your fantastic 5* review of our team at Sutton Kersh. Best wishes, Scott

5/5

Google

Dealt with a wonderful young lady called Bridie during my experience with the company. I can't speak highly enough of her and the staff who work there. Would definitely have future dealings with them as they done everything and more :-)

Kayleigh · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you Kayleigh for your wonderfully kind words about Bridie. I will make sure your kind words are directly forwarded to the local Sutton Kersh team and it is great to read that you would use our team again in the future. Kind regards, Scott.

5/5

Google

Sutton Kersh were very helpful in finding me a flat. Bridie in particular was very welcoming and friendly - she had great information about the area which was a massive help as I was moving from the south!

Hannah · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Hi Hannah, thanks for your 5* review. Delighted that Bridie and the team where able to ease such a big move from the south! Best wishes in your new home, Tracey.

5/5

Google

We have bought and sold numerous properties through the Liverpool City Centre office and have always found them to be extremely efficient in delivering a first class service . It is a busy office with many staff but all queries are dealt with most satisfactorily and very quickly. We have no hesitation in recommending Sutton Kersh to anyone seeking a very professional organisation for property transactions.

George · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you George for your wonderful recommendation and your 5* review of our team at Sutton Kersh, based on your previous experiences with our team. Kind regards, Scott

5/5

Google

Over the past 18 months or so we have had the pleasure to both buy and sell residential property through Sutton Kersh. Debbie Doyle has been fantastic and went out of her way to help with every aspect of our transactions. The lady is an absolute credit to Sutton Kersh and to the estate agency profession in general . We have dealt with many estate agents over the past 40 years both buying and selling all over the country . Sutton Kersh and in particular Debbie have proved to be the best of the lot!!! No doubt about it. Highly recommended by us ..buying or selling. The Flanagan family Bedfordshire.

Christine · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Hi Christine, thank you for your fantastic 5* review and recommendation. I'm delighted to read that with your experience in the property market, that you have found Debbie and the team at Sutton Kersh have excelled and provided you with a professional and dedicated service. Best wishes, Tracey.

5/5

Google

I highly recommend Sutton Kersh City Centre to anyone thinking to sell their property. Thank you Jamie & Debbie in particular for their First class customer service. Always kept me well informed, excellent communication, friendly and very professional. The process can be very stressful but Debbie has made it easier and very understandable when it comes to difficult situation. It is difficult to keep both parties happy and Debbie has done an excellent job. Jamie is an excellent negotiator with lots of local knowledge and understand the market well and try his best to satisfy. After the transaction, they helped me to find local contractor and nothing is too much trouble. Thank you for all the excellent work!

Nic · 17 June 2019 · Sutton Kersh Liverpool (30 -32 Exchange Street East)

Agent replied · 15 June 2024

Thank you Nic for your high recommendation and 5* review. It was great to read that you felt our team at Sutton Kersh provided you with a first class experience and kept you informed throughout. I am pleased to read that nothing was too much trouble for the team and that they were able to go above and beyond. I will make sure your kind words are forwarded to the whole team and I do hope you will use Sutton Kersh again in the future. Kind regards, Scott

5/5

Google

Top of the tree! Couldn't be better!

Judith · 16 June 2019 · Sutton Kersh Liverpool (38)

Agent replied · 14 June 2024

Thank you Judith for your fantastic 5* review. Best wishes Emma

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sutton Kersh is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about Sutton Kersh

Which Sutton Kersh office has the most reviews?

Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.

Where are the Sutton Kersh offices?

The three Sutton Kersh offices, by town:

Has Sutton Kersh won any awards?

Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

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