5/5
GoogleGreat help from Sian, Jackie and Justine; everyone made the process smooth and stress-free.
Agent replied · 14 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile
Sutton Kersh estate agents in Liverpool
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
Our offices
Sutton Kersh's three offices, most reviewed first. Each has its own page.
- Sutton Kersh Liverpool (38)38, Allerton Road, Mossley Hill, L18 1LN427 reviews · 355 on Google (4.7)12 in the last 90 days
- Sutton Kersh Liverpool (30 -32 Exchange Street East)30 -32 Exchange Street East, L2 3PQ319 reviews · 231 on Google (4.5)41 in the last 90 days
- Sutton Kersh Lettings18 West Derby Village, West Derby, L12 5HW166 reviews · 166 on Google (4.4)0 in the last 90 days
Reviews on Google
Showing 751 reviews on Google only. Show every review
Google5/5
GoogleWe are very happy for the service provided by Miss Kerrie McMullan, from the sales team. She handled our requests promptly and efficiently. Grateful for her good efforts and closing the deal successfully!
Agent replied · 14 June 2024
Helen, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlevery helpfull staff especially jackie at allerton road liverpool she was very coperative and she assisted us in many ways and made all the procedures very simple and we are very grateful
Agent replied · 14 June 2024
Thank you for leaving us your superb 5* review Mohamed. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe would like to give a massive thank you to Jackie & co who helped us so much with our new home, extremely quick and efficient communication which put us at ease during our process of moving. Jackie was very understanding and was there every step of the way! Thank you!!
Agent replied · 14 June 2024
Hi Jack, thank you for your kind words! We're thrilled to hear that Jackie provided you with quick and efficient communication throughout your home moving process. We appreciate your feedback and are here to assist you anytime.
5/5
GoogleVery Polite and helpful. These guys know what they're doing :) I firstly had my viewing with Sian, a lovely lady, she showed me around and explained things and was on hand to help me. Within a day I had the pleasure of Molly, who walked me through each stage and was very friendly. Looking forward to it. I would certainly recommend them. Very happy ☺️
Agent replied · 14 June 2024
Thank you for the glowing review, Matty! We're thrilled to hear that Molly provided you with such a positive experience. We appreciate your recommendation and are always here to help. If you need anything in the future, feel free to reach out.
5/5
GoogleThe lettings team at Sutton Kersch West Derby have been amazing, super helpful during my journey of renting my property out and finding me tenants. Kayleigh, Nicki and Siobhan couldn’t have done anymore, thanks ladies!
Agent replied · 24 August 2024
Thank you for your kind words, Jennifer! We are thrilled to hear that Kayleigh, Nicki, and Siobhan provided you with excellent service. We appreciate your feedback and are delighted that we could assist you in renting out your property.
5/5
GoogleI have rented out several properties through Sutton Kersh letting department in West Derby Village, they have an AMAZING Team ( Kayleigh, Nicky & Siobhan ) and look after every aspect from start to finish ….i would definitely recommend their services. 5 * Stars 😉 …
Agent replied · 24 August 2024
Thank you Jason for your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWell, where do I start? Fantastic and professional from day one. We went to view a house, and upon entering, we were greeted with a lovely, engertic young lady called kayleigh who showed us the property and was honest and polite. Kayleigh then overseen our interest in the propety progress to us acquiring the property. She helped us every step and moved mountains to accommodate us through the whole process. As I hit her and her colleague siobhan with requests and questions ( I was a bit of a pain ), they were both patient and friendly. Would I recommend sutton kersh to potential renters? Absolutely 💯 per cent. Kayleigh and siobhan, thank you so much for finding our forever home and helping and all the team at sutton kersh. Thank you.
Agent replied · 24 August 2024
Many thanks Dava for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big thank you to Claire at Sutton Kersh, West Derby for spending time with us to professionally value our property. Very knowledgable and a pleasure to work with.
Agent replied · 24 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSutton Kersh has been handling our rental property in Liverpool since we relocated to Scotland for my husband's work 12 years ago. We opted for the "management scheme" where we pay a very small percentage of our property income to Sutton Kersh and they in turn handle all of the tenants issues/safety checks etc! Best thing we could have done, we've had peace of mind and a stress free ride, if anything comes up we simply agree to an email and then they do all the leg work. Massive thank you in particular to Kayleigh! What a ⭐ she really is! Helpful, kind, very friendly. This girl goes above and beyond to help. Great experience ❤️
Agent replied · 24 August 2024
Many thanks Jenny Walker for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSutton Kersh is a great agency company. Kayleigh has been very helpful, answering all my questions, and provided exceptional customer service. Very professional, and kind! Her helpfulness is highly appreciated. I’m confident moving forward with our rental knowing we are in good hands. 😊 …
Agent replied · 24 August 2024
Dear Krisztina, thank you for your kind words! We are thrilled to hear about your positive experience with Kayleigh at Sutton Kersh West Derby. Providing exceptional customer service is our top priority, and we are delighted to know that Kayleigh's professionalism and kindness have made a difference. We appreciate your confidence in us and look forward to assisting you with your rental needs. Thank you for choosing Sutton Kersh! 😊 Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful staff, Annabelle helped us to rent our property with ease!
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally pleased with how smoothly my experience with Sutton Kersh was, Mollie was especially helpful would definitely recommend
Agent replied · 14 June 2024
Thank you for the kind words, Lacey! We are thrilled to hear that Mollie provided you with exceptional service. Your recommendation means a lot to us!
5/5
GoogleJust signed up with Sutten Kersh, so far so good. Had most contact with Justine who has been very helpful, polite and gave us a great service with all the details we needed with much patience so thank you for that. Just hoping furture good service continues with this company.
Agent replied · 14 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleSutton Kersh's services and home quality are excellent
Agent replied · 15 June 2024
Thank you for your terrific review Ayo Kolawole. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat company, staff very effective. They are always helpful and issues are solved. Lettings services
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review Beatrix Simpson. Kind regards, Lucy, Customer Relations.
5/5
GoogleFound Kersh to be very professional - All aspects of the sales was very smooth, in particular Deborah from the city centre branch was amazing.
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review The Liverpool Pod. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have recently been in Sutton Kersh Liverpool city centre with Mary-Kate McDonagh and I've had an absolute 5 star experience.and the staff is very friendly
Agent replied · 15 June 2024
Thank you Shwan Uk for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThankyou to Mary-kate and team for helping me throughout the purchase of my first property. Communication was smooth and even though there was delays at my end of the purchase, Sutton Kersh managed to be patient and help me get everything over the line. Thanks again will no doubt be looking to use again in the near future
Agent replied · 15 June 2024
Neil Cannon many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
3/5
GoogleRating only, no written review.
Agent replied · 14 June 2024
Hello W S, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleEasy to communicate, fast response
Agent replied · 14 June 2024
Many thanks lishai rice for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am very happy about the suffs and happy to help everyone!!
Agent replied · 14 June 2024
Thank you for your glowing 5* review Teklit Kiros. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from Mollie on my recent rental; kept me in the know throughout and very quick and efficient. Definitely recommend!
Agent replied · 14 June 2024
Thank you for sharing your positive experience with Mollie! We are thrilled to hear that she provided excellent service and kept you informed throughout the rental process. Your recommendation means a lot to us! Kind regards, Lucy, Customer Relations.
5/5
GoogleReece has managed my property really well since taking over. He replies quickly and gets things done. Much appreciated.
Agent replied · 14 June 2024
Caroline thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sutton Kersh is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Sutton Kersh
Which Sutton Kersh office has the most reviews?
Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
Where are the Sutton Kersh offices?
The three Sutton Kersh offices, by town:
- Lettings: 18 West Derby Village, West Derby, Liverpool, L12 5HW
- Liverpool (30 -32 Exchange Street East): 30 -32 Exchange Street East, Liverpool, L2 3PQ
- Liverpool (38): 38, Allerton Road, Mossley Hill, Liverpool, L18 1LN
Has Sutton Kersh won any awards?
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
