Trusted Agent profile
★★★★★
842 reviews across 3 offices and 3 platforms
Sutton Kersh has three offices, all in Liverpool. Together they have 842 reviews on three platforms, rated 4.4 out of 5 overall.
Sutton Kersh's three offices, most reviewed first. Each has its own page.
Showing 751 reviews on Google only. Show every review
5/5
GoogleKayleigh Chadwick was very responsive and supportive. She and Nicky Ford got my house on the market and a tenant lined up within a week.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI am really impressed by the service of the agent by name David, today at the viewing and it was well explained, his customer service was excellent, and I had the opportunity to ask questions which were answered accordingly. Thanks for a time well spent
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI’ve spoken to David, Nicki and Kayleigh and they’re all lovely and so helpful
Hello Tamia, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
5/5
GoogleFantastic team. They manage a couple of rental properties for me and Kayleigh and the lettings team are always super helpful and responsive, despite me being one of their smaller clients. They have consistently found great tenants and they …
Thank you for your 5* review Nathan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had the pleasure of dealing with kayleigh. From start to finish everything was smooth and easy. Kayleigh was so helpfull in getting everything sorted and in order for me and nothing was too much trouble, she honestly went above and …
Thank you for taking the time to share your positive experience with Kayleigh and Sutton Kersh! We're thrilled to hear that she went above and beyond to make your move perfect. We truly value your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleSuch a helpful team!! David and Kayleigh made the moving process so fast and simple! And are still always on hand if there’s any questions/support needed!!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleSutton Kersh have been extremely helpful , the process has been smooth and really efficient thanks to Annabella Worsley.
5/5
GoogleVery helpful Abby was brilliant throughout renting whole process :)
5/5
GoogleGreat Service, friendly, helpful staff, kept us updated & informed throughout the process. From our initial valuation by Ethan, to all the staff Josh, Beth & Manager Mark, thank you guys, 5🌟 😁 …
5/5
GoogleProfessional helpful staff Jackie went above & beyond
5/5
GoogleDavid assisted me and my partner with the property we were looking at. He was very helpful and very informative and answered all our questions comprehensively. Thank you once again, David
5/5
GoogleWe just had an apartment viewing with Jay. He was friendly, professional, and really helpful in answering all of our questions. He made the process smooth, straightforward and you can tell he was very knowledgeable about the property and surrounding areas. Would definitely recommend!
5/5
GoogleI had a viewing with David today. He was very helpful registering our details in branch and found us a property to view in 48hours. We was very respectful and informative on the viewing. He is an asset to Sutton Kersh.
5/5
GoogleAnnabella Worsley Made all the process of renting easy for us and always there to answer all our questions accordingly. She is good at what she does
5/5
GoogleJackie and Justine from Sutton Kersh have genuinely made me move in process so quick and easy and have taken out the stress of moving. They have went above and beyond and kept up to date with my application form and references every bit of the way. Thank you so much!
1/5
GoogleRating only, no written review.
5/5
GoogleI recently went for a house viewing and was shown around by David, one of the agents. He was incredibly friendly, and made the whole experience really pleasant. It was a lovely viewing and I appreciated the welcoming atmosphere. I truly hope this kind of excellent service continues even after the application process, should we be successful. Thank you for a great first impression.
5/5
GoogleJacqueline was really helpful. She’s a good rep.
5/5
GoogleI would like to thank Adam and Jan for there help with securing an mortgage for my new house,they were able to answer all my queries in relation to the mortgage and was always able to make contact with the team l would definitely recommend there services if you need advice for a mortgage or to secure new mortgage Adam and Jan are the right person to help you,thank you again for your help
4/5
GoogleHappy with the service, ask for a job to get do and it was done, can't ask for more than that
5/5
GoogleI've been looked after by Kayleigh and David through the renting process. From viewing to getting the keys took less than a week! They've both been great and really helpful! David showed me around the house on move in day, he took notes on any questions I had and got back to me with answers the next working day. They've both been so lovely and it's been less like business and more like speaking to someone I actually know. The welcome package was great, David was all set up with the paperwork for me to look through and sign and he was very professional. Thanks so much to both of you, you've restored my faith in letting agents again!
5/5
GoogleI had a really quick and easy time securing a great flat that I viewed with Sian, and further completed the documentation with Abby. Both were super professional and very helpful (not pushy in any way, and clued up on the property before our first viewing). They even suggested some other applicable properties, should I be unsuccessful in securing the flat I wanted. Luckily, I did! Communication was always, very clear and prompt. I’ve had a really positive time with Sutton Kersh so far and I have already recommended them to several friends. Thanks to Sian and Abby again! Wil.
5/5
GoogleMet with David today for a house viewing, really nice and knowledgeable, and considerate with future needs , would recommend this agency, really down to earth staff
5/5
GoogleBrilliant and quick service when applying to rent with them. Caroline couldn’t have been more helpful and always stayed in touch. 100% Better than other agents we’ve used!
Many thanks for your marvellous 5* review Charlie. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Sutton Kersh is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Liverpool (38) has the most, with 427 reviews rated 4.4 out of 5, followed by Liverpool (30 -32 Exchange Street East) with 319.
The three Sutton Kersh offices, by town:
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
