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Streets Ahead reviews in London, Croydon, Coulsdon and 1 more

4.6

★★★★★ Excellent

4,810 reviews across 5 offices and 2 platforms

www.streetsahead.info

Streets Ahead has five offices, in London, Croydon (two offices), Coulsdon and Purley (Surrey). Together they have 4,810 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

4,462

Reviews on Google

All 5 offices

Facebook logo

4.7 / 5

348

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Streets Ahead's five offices, most reviewed first. Each has its own page.

Latest reviews from every Streets Ahead office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Good communication and supportive process.

Jonathan · 16 April 2026 · Streets Ahead Croydon

5/5

Google

Having used many estate agents in Sale over the last 14 years Ewe Move are a different class. Nothing is too much trouble, Sam knows exactly what she’s talking about and as a seller I could relax knowing that she had everything in advance. Would definitely recommend!

Jo · 16 April 2026 · Streets Ahead Purley

Agent replied · 16 June 2026

Thank you so much. It’s actually a privilege to be able to do the job properly as it should.

5/5

Google

Gethin was great help, really friendly and formative thank you

Jasmine · 15 April 2026 · Streets Ahead London

Agent replied · 15 July 2026

Thank you so much for your 5-star review and kind comments. It’s great to hear that you found Gethin so helpful, friendly and informative, I know he will really appreciate your feedback. Thank you again, and please don’t hesitate to get in touch if we can assist you further. Best wishes Jade and the Swansea Lettings Team

1/5

Google

Rating only, no written review.

Sophia · 15 April 2026 · Streets Ahead London

Agent replied · 15 July 2026

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

5/5

Google

Lou has been very helpful and attentive, answering a lot of questions that I had. She helped give me a lot of peace of mind whilst moving away.

Hong · 14 April 2026 · Streets Ahead London

Agent replied · 14 July 2026

Hi Hong, thank you so much for the wonderful review! Moving away can definitely be a stressful time, so we are thrilled to hear that Lou was able to answer all your questions and give you some peace of mind. We will be sure to pass your kind words along to her.

5/5

Google

I can not rate this company more highly. The lettings team especially have been by far the best I have worked alongside in many years in property. Professional, transparent and always eager to help.

Reece · 14 April 2026 · Streets Ahead London

Agent replied · 14 July 2026

Thank you so much for the glowing review! We are incredibly proud of our Lettings Team, and hearing that they are the best you’ve worked with in your many years in property is a huge compliment. Transparency and professionalism are at the core of what we do, and we’re so glad it’s made a difference in your experience. We look forward to continuing our work together!

5/5

Google

Although we didn’t use Harrison’s to sell our property we did forge a fantastic relationship with Ben who went above and beyond to try and find the perfect property for my husband and myself, he called regularly even on my birthday to wish me a lovely day. He is a great guy who seems to really care and clearly loves his job. Many thanks to you from Wendy & Kevin x

Wendy · 14 April 2026 · Streets Ahead London

Agent replied · 14 May 2026

Hi Wendy & Kevin, thank you so much for your kind words! We're thrilled to hear about the fantastic relationship you built with Ben at Harrisons Homes. It’s wonderful to know that he went above and beyond to help you find the perfect property. We truly appreciate your feedback and look forward to assisting you in the future. Best wishes from all of us!

5/5

Google

We've been having great service from Isabelle Evely, who kept us updated with logistics for a quick move, and was very accommodating and helpful throughout the application and move-in process.

Catherine · 13 April 2026 · Streets Ahead London

5/5

Google

Just got my new home key yesterday and i cannot be more happier than that. Thank you to all the member who were associated with me all these months to fulfill my dream. Firstly thank you so much Nicola for helping me to deal in my initial days and being so patience with me and my questions main credit goes to you for letting me have my home. Secondly thank you so much Trudy. Wow you have been like a friend to me honestly when nicola handed me to you i was very skeptical at first not knowing you at all but the very first phone call with you changed my mind you were so open and so so friendly that my nervousness was gone. You always answered my call no matter the time. You guided me throughout the remaining process not like a teacher but like a family. You can't imagine how lucky i was to get you. Words are not enough my dear to describe you. Lastly thank you Greg for being so welcoming when we visited the office to collect keys. It looked like you were more happier than us. And thank you for the goodies bag it was so nice of you all.

Purnima · 13 April 2026 · Streets Ahead London

5/5

Google

listened to what we wanted, arranged viewings that actually matched, and kept us updated every step.Thank you Dean!

Louis · 13 April 2026 · Streets Ahead London

5/5

Google

Always helpful and informative. Although not an easy experience Kizzie pushed others to get the completion over the line. Well done!

David · 12 April 2026 · Streets Ahead London

1/5

Google

They are completely irresponsible and ridiculous. I booked and confirmed a viewing, they changed the time twice. Finally, I received a confirmation by email and time is confirmed. I drove a hour with my family and attended the viewing on time at 10am, Unfortunately, nobody is opening the door, we tried to email or call office won’t be able to reach anyone. After 2 hours, an agency called Norman called me said my time is 11:45am, I said it’s ridiculous & impossible, the confirmation shows it’s 10am how could he lie to us this way? I have the proof and confirmation it’s 10am. This is the worst property agency ever, stay away or you are going to waste your time

Man · 12 April 2026 · Streets Ahead London

Agent replied · 12 May 2026

We are sorry that this viewing time had to be rearranged however we did send an e-mail confirmation for the viewing time of 11.45 and a text reminder was also sent. Thanks, Gareth

5/5

Google

Jasmine was very knowledgeable when giving me advice on a property. She is kind and approachable. Although I did not progress in buying she has really helped me out for the future . I would definitely recommend her to anyone looking to buy.

Yasmin · 11 April 2026 · Streets Ahead Croydon (263 High Street)

1/5

Google

We have reviewed feedback from other customers who have encountered similar difficulties with these three-year agreements. It was our clear understanding that we could terminate the contract after 12 months by providing three months’ notice. We served notice after first discussing the matter with your office three months in advance. Despite this, we now find ourselves required to resolve the dispute through the courts.

Karl · 11 April 2026 · Streets Ahead Coulsdon

3/5

Google

Parking is restricted and can get busy on days. Street parking is metered. Ilkley is lovely and accessible via A roads only so any roadworks can signal delays. Company itself is friendly and inviting.

Rehan · 11 April 2026 · Streets Ahead Coulsdon

5/5

Google

Alex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !

Chris · 11 April 2026 · Streets Ahead London

Agent replied · 11 June 2026

Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.

1/5

Google

Extremely rude on email.

Rebecca · 11 April 2026 · Streets Ahead London

Agent replied · 11 June 2026

Hi Rebecca, We are sorry to hear you feel this way and would like to help resolve any issues as quickly as possible. Please get in touch with us on, 0113 236 9888 so we can investigate this further. Thank you.

5/5

Google

Very very helpful agent. I was in need of a place quite quickly and Paige really got me somewhere nice and clean. I must say, she listened carefully to what I was after. I will use this agent again and recommend to others

Deland · 10 April 2026 · Streets Ahead London

5/5

Google

Extremely friendly and professional right from the initial viewing all the way to completion. They strive to be the premier estate agency in Tubridge Wells and I would say they achieve that goal.

Andrew · 10 April 2026 · Streets Ahead London

Agent replied · 10 June 2026

What a lovely review, thank you so much Andrew. We really appreciate you taking the time to share your experience of buying your lovely new home in Tunbridge Wells through Maddisons. We have enjoyed working with you and so pleased to hear how pleased you have been with our service. Wishing you every happiness in your new home and do let us know if we can help again in the future, from all the team at Maddisons.

5/5

Google

Looking for a place to live is normally a joyless slog, but no such trouble with Maddison Residential based in Royal Tunbridge Wells. Rebecca and the team placed us where we belong in our new home, and did so in a mature, reliable and professional manner. Consider this a thorough and unconditional endorsement of their services.

Steve · 10 April 2026 · Streets Ahead London

Agent replied · 10 June 2026

Dear Steve, Thank you so much for your glowing review and for sharing your experience of finding your new home through our Lettings team at Maddisons. We are very lucky to have Rebecca as our Lettings Manager and we are delighted you are so pleased with the service you have received so far from Rebecca and our Lettings team. Wishing you every happiness in your new home, from all the team at Maddisons.

5/5

Google

Mo has been amazing while we've been looking for a place - it's so nice when Estate Agents are on WhatsApp as it's so much quicker and convenient, and Mo is so responsive, which isn't something you can say for every Estate Agent. He's organised loads of viewing and asked for feedback, so I'm really appreciative of everything he's done for us so far!

Beth · 9 April 2026 · Streets Ahead Croydon (263 High Street)

Agent replied · 13 April 2026

Dear Beth, Thank you so much for your lovely 5⭐ review! We are really pleased to hear that Mo has been so helpful during your search. Providing quick and convenient communication is really important and it is great to know that being available on WhatsApp made the process easier for you. Mo will be delighted to hear that his responsiveness and effort in arranging viewings and keeping in touch has made such a positive difference. Thank you again for your kind words and for choosing Streets Ahead. We really appreciate your feedback and look forward to helping you further on your property journey! 😊 Kind regards, Zoe Streets Ahead

1/5

Google

We had two viewings today with this estate agency and both failed. The first one they did not have the keys and did not bother to call ahead to advise of this so was a wasted journey during working hours. Just now we had one scheduled for 4pm and again waited for 10mins and no one showed or called us. This is unacceptable on so many levels and will not want to work with such an organisation or business. Especially in current housing market we would expect better and proactive communication and actually wanting to show houses and staying on top of interested enquiries. Not good and highlights little care to customer service.

Theo · 9 April 2026 · Streets Ahead Croydon

Agent replied · 22 April 2026

Dear Theo, Thank you for your review. We are sorry to hear that on this occasion, the service received has not been up to our usual standard. Please email more information to clientcare@streetsahead.info and we will investigate this further. Kind regards, Zoe Streets Ahead

5/5

Google

We spoke to several agencies when considering selling our flat, and Possible stood out for being both professional and approachable, as well as genuinely focused on the seller’s side. They marketed our flat effectively and ultimately secured an acceptable offer within a reasonable timeframe.

George · 9 April 2026 · Streets Ahead London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Streets Ahead

How many reviews does Streets Ahead have?

Streets Ahead has 4,810 reviews across its five offices, rated 4.6 out of 5 overall: 4,462 on Google, 348 on Facebook. Company-wide Facebook reviews for Streets Ahead are counted once, not once per office.

Which Streets Ahead office has the most reviews?

London has the most, with 1,761 reviews rated 4.7 out of 5, followed by Croydon with 1,383.

Where are the Streets Ahead offices?

The five Streets Ahead offices, by town:

  • Coulsdon: 148 Brighton Road, Coulsdon, Surrey, CR5 2ND
  • Croydon: 219 Lower Addiscombe Road, Croydon, Surrey, CR0 6RB
  • Croydon (263 High Street): 263 High Street, Croydon, Surrey, CR0 1QH
  • London: 4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
  • Purley: 936 Brighton Road, Purley, Surrey, CR8 2LP
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