Strawberry Star estate agents in London

★★★★★ 1/5

Trustpilot

Beware of renting with this agency. Not recommended.

Renting a flat at Vauxhall Sky Gardens building with this agency. Actually had and have unresolved issues:1. We've requested replacements of the broken things upon inventory check year ago. Still no results and probably no chance to have it after.2. After we paid all the fees we had no promised welcome pack has given, no docs, no instructions, nothing. Even how to use floor heating.3. We have spent months to get repair of broken floor heating because the agency's representative thought all work fine and nothing should be fixed. Even when we have described what the issue is and how it can be fixed!4. Time to time we have sale viewings and agent may leave light enabled at the property after viewing.5. Upon repair work, we had terrible situations like unauthorized use of our personal things at the bathroom.6. Ignoring emails and other requests. Can leave you without any response and excuse.Some of our friends live in the building and also had several issues because of the agency.

Vadim · 9 May 2019 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

I rented a flat via Strawberry Star and they made the process so easy for me. I definitely recommend

Barış · 14 April 2019 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

Tanzila did a fantastic job looking after us! In general an outstanding service by the Lettings team throughout our long term let! Thank you.

David · 14 April 2019 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

I bought through the sales team at Strawberry Star. They were all extremely helpful and friendly but especially Stephanie. She was always available to take my calls and emails no matter the time or day. Gave a true end-to-end service. I couldn't recommend this company enough.

SK · 14 April 2019 · Strawberry Star London (157 - 159)

★★★★★ 1/5

Google

Rating only, no written review.

Lora · 11 October 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Great estate agency with fantastic local knowledge and in particiluar Gurveer was brilliant!

Roger · 11 October 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

All the staff at Strawberry Star were amazing, especially Holly Hogan who was really friendly, and helpful. Really enjoyed the whole experience over the last 12 month, highly recommend

Antony · 11 October 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Gurveer is very helpful from beginning to end and provide us with very good service. In terms of any questions coming up during the process, Gurveer would help to give advice in time, which helps a lot in speeding up the whole process. We would highly recommend her to assist you in the buying.

Ruitao · 11 October 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Gurveer and Neal of Strawberry Star helped me purchase my first home in the Hoola development. First time purchases can be an anxiety inducing experience but I am thankful to Strawberry Star for their support and co-operation throughout this process. In particular, I appreciate that I was provided with multiple viewings of the property to address many of my concerns. Been 2 weeks since I moved in and so far so good. Thanks to Gurveer and Neal :)

Rishabh · 11 October 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

I would like to say big thank you to Neil Parlour from Strawberry Star for making whole process of my property purchase so smooth and without any complications. He has been fantastic and without his efforts and hard work it would have been difficult to complete the purchase efficiently and within my preferred timelines. I wish him best of luck and highly recommend anyone looking for flat purchase to take his assistance.

RM · 11 October 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

I have bought a flat in hoola and very happy to have found my dream home.

Tony · 13 June 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Thank you Jack Singh for being the best estate agent I have seen for many years. Your patience and knowledge is highly appreciated and would highly recommend you to friends and family

S · 13 June 2018 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Rating only, no written review.

T · 16 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

Thanks a lot to Inga for getting us a property in a very short period!

Vladyslav · 16 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

Spoke to a very lovely young lady by the name of Tanzila who offered me great customer service and took very good care of me. Many thanks.

Lubna · 16 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

We opted for a different area, but spoke to a lovely girl Tanzila, she was extremely accommodating and very friendly. Great service highly recommend!

Fateha · 16 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

I am a tenant at a property managed by Strawberry Star, and am having such a hassle-free tenancy with these guys! I can absolutely recommend their service! Special thanks to Inga, Sam and Tanzila!

Rodrigo · 16 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

I had the pleasure of working with Inga Lyngsmark from strawberry star. Inga was wonderful! she was not only very sweet but very professional and attentive. She helped me get settled very quickly and made the letting process so easy. I …

Khiara · 16 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

Fantastic experience renting out in Embassy Gardens with Strawberry Star for 2 years

Info · 14 April 2018 · Strawberry Star London (157 - 159)

★★★★★ 5/5

Google

Thank you Jack Singh for being the best estate agent I have seen for many years. Your patience and knowledge is highly appreciated and would highly recommend you to friends and family

Seema · 11 October 2017 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Rating only, no written review.

Holly · 11 October 2017 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

A good estate agent with friendly and down to earth team. Staff are willing go out of their way and I cannot recommend them enough.

M · 11 October 2017 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Everybody at Strawberry Star was friendly and helpful. With their help I managed to rent a new apartment and the whole process was smooth and didn't take long at all.

Marek · 11 October 2017 · Strawberry Star London (5 Tidal Basin Road)

★★★★★ 5/5

Google

Thank you, Jack Singh, for the openness and professionalism throughout the entire renting process. I am very happy with the service provided which is by far the best I have yet seen from estate agents!

Hristo · 11 October 2017 · Strawberry Star London (5 Tidal Basin Road)