Trusted Agent profile

Stratton Creber estate agents in Liskeard, East Looe, Truro and 1 more

4.7

★★★★★ Excellent

532 reviews across 5 offices and 3 platforms

Stratton Creber has five offices, in Liskeard (two offices), East Looe, Truro and Newquay. Together they have 532 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

519

Reviews on Google

All 5 offices

Yell logo

5.0 / 5

3

Reviews on Yell

All 5 offices

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Our offices

Stratton Creber's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 516 reviews on Google only. Show every review

5/5

Google

I recently used Stratton Creber to let out my property in Liskeard. I have to say there service was amazing, Lucy and Charlie kept me informed throughout the letting process and found tenants that matched my requirements. First class service

Philip · 12 November 2022 · Stratton Creber Liskeard Sales

Agent replied · 11 November 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Was mine and the wife’s first house buy. We were struggling with our solicitors and the house had been taking a while to go through as a result. We found that when Lauren took over our sale things started to move much quicker. She let nothing get in her way of pushing the sale through quickly and often contacted our solicitors for us to give them a nudge. Between her and Sue they made things much easier than we had previously been experiencing and we would fully recommend them to anyone! Will be using Stratton again when we decide to move on.PositiveResponsiveness, Quality, Professionalism

Andrew · 12 November 2022 · Stratton Creber Liskeard Sales

Agent replied · 11 November 2024

Thank you Andrew for your 5* review and kind recommendation! Best wishes, Scott @ Customer Relations

5/5

Google

We have recently had some terrible experiences with Agents prior to working with Stratton Creber. It was so easy to contact them and they answered straight away, we have been working with Lauren and Sue and I cannot fault their kindness, understanding and professionalism. They have been nothing but helpful and no question is too small to answer. We have been updated throughout every step of the process so far and I cannot thank them enough for bringing the excitement and enjoyment back into the process for our family which we had previously lost due to bad experiences. I would highly recommend everyone to work with Stratton Creber as you will receive a truly supportive, personable and seamless experience.

Georgie · 12 November 2022 · Stratton Creber Liskeard Sales

Agent replied · 11 November 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Stratton Creber were a breath of fresh air in comparison to a lot of other agents we have dealt with in the past. From the start of our buying process, actually listening to us regarding the type of property we were after, to supporting us through the purchase process itself. Lauren-Jay was a total star and went above and beyond for us on an almost daily basis at one point - pretty sure we wouldn’t be moving into our new home for weeks yet if it wasn’t for her help! She really is a credit to them and I hope they know this!! Thank you so much for making a stressful time bearable :)

Stacey · 12 November 2022 · Stratton Creber Liskeard Sales

Agent replied · 11 November 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Looking at previous reviews I would endorse every word of praise. Our sale was a low value retirement home that was always going to be a difficult sell and at low fee, however Stefan and Karen kept on going, through the viewings, through the pandemic and then finally got the purchaser's solicitor to do their job. I've worked in commercial property for over 30 years and it is just so pleasing to find people that actually do their job and do it well. Many thanks to you all and Merry Christmas!PositiveResponsiveness, Quality, Professionalism, Value

Peter · 27 August 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I have just exchanged contracts on my dream home sold through Stratton Creber Estate Agents. From the first moment I telephoned them in April 2021 to request property details in my budget, they have gone above and beyond to help me secure my new home during a particularly challenging time in my life. Once I found the house I wished to buy, at each step of the process, I was kept fully informed. They were so friendly and open to talk to and dealt with my queries quickly and professionally. They made the whole process as least stressful as possible. I wish to personally thank Georgia and Stefan for all their help and I highly recommend the team at Stratton Creber whether you are buying or selling. Great work!PositiveResponsiveness, Quality, Professionalism

Heidi · 27 August 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Whilst the house sale was not one of the easiest, a ‘Big Thank you’ to Lauren who, with her professionalism and great communication, finalised the sale quickly and efficiently.PositiveProfessionalism

Sadie · 25 August 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Michaela was very helpful in finding good tenants for my rental property. I’d happily use them again and would recommend using Stratton Creber

Jack · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you so much for this fantastic 5* review and recommendation Jack. We really appreciate your kind words. Best wishes, Graham, Customer Relations

5/5

Google

A massive THANK YOU to Stratton creber, especially Michaela. She is so lovely, damn good at her job and she found us our new beautiful home. Nothing was too much trouble and we appreciate everything she has done for us so so much. A genuine and professional lady. FABULOUS XX Alyson and Maria BalmontPositiveProfessionalism

Alyson · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Just completed on a protracted house sale with a few false starts. Any estate agent can organise a smooth transaction. It's when the going gets tough that you realise how good your agent is. Stratton Creber Liskeard-Sue and Lauren- worked tirelessly , and went above and beyond the call of duty, to bring this transaction to a successful conclusion. Definitely recommended

Kwashie · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thanks so much for this glowing 5* review - we really appreciate this. Best wishes Graham, Customer Relations

5/5

Google

I recently used Stratton Creber to let out my property in Liskeard. I have to say there service was amazing, Lucy and Charlie kept me informed throughout the letting process and found tenants that matched my requirements. First class service

Philip · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

I want to say without the help of Stratton and especially Lauren things would have not happened the way they did. Lauren was a hero throughout my mortgage and buying procedure. Her professionalism, manner and work ethic are outstanding and she would always be there to support us. Thanks to the whole team and Stratton Liskeard and a special thanks to Lauren.

Peter · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Hi Peter! Thanks so much for this great 5* review. Lauren and the team really do appreciate your feedback and kind words. Graham - Customer Relations

5/5

Google

Was mine and the wife’s first house buy. We were struggling with our solicitors and the house had been taking a while to go through as a result. We found that when Lauren took over our sale things started to move much quicker. She let nothing get in her way of pushing the sale through quickly and often contacted our solicitors for us to give them a nudge. Between her and Sue they made things much easier than we had previously been experiencing and we would fully recommend them to anyone! Will be using Stratton again when we decide to move on.PositiveResponsiveness, Quality, Professionalism

Andrew · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

Thank you Andrew for your 5* review and kind recommendation! Best wishes, Scott @ Customer Relations

5/5

Google

We have recently had some terrible experiences with Agents prior to working with Stratton Creber. It was so easy to contact them and they answered straight away, we have been working with Lauren and Sue and I cannot fault their kindness, understanding and professionalism. They have been nothing but helpful and no question is too small to answer. We have been updated throughout every step of the process so far and I cannot thank them enough for bringing the excitement and enjoyment back into the process for our family which we had previously lost due to bad experiences. I would highly recommend everyone to work with Stratton Creber as you will receive a truly supportive, personable and seamless experience.

Georgie · 20 June 2022 · Stratton Creber Liskeard (18 Fore Street)

Agent replied · 19 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Wendy · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

First class service.speedy and super efficient . Can not fault them in any way.Will use them in the future with no worries at all.

Terry · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Just had a very smooth sale with the team , getting a good price for my property , very professional with good communication and negotiation between all parties involved .PositiveResponsiveness, Quality, Professionalism, Value

Dave · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

1/5

Google

Rubbish. They didn't turn up for the valuation. No contact made. 7 days later and 4 unanswered phone calls I still haven't heard from them! If I could give 0 stars I would! Don't go near them!!

Steve · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Good morning Mr Edwards, Having reviewed our computer systems, whilst I am sorry this may have been your experience, I do note you are not registered with this branch of Stratton Creber, Should you wish to discuss this matter further, please feel free to contact us at review@coutnrywide.co.uk. Kind regards, Scott @ Customer Relations.

5/5

Google

I would like to thank Stefan,Georgia and the team at Stratton Creber for an excellent service with a recent purchase.Their professionalism ,dedication ,and support throughout the process is exemplary .Their prompt responses and ongoing updates were so appreciated and I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Stratton & Creber Truro were so friendly, helpful and professional from start to finish. Nothing was too much trouble - they did everything they could to make the selling process as easy as possible. Can’t recommend them highly enough!

Amanda · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The team in general have been very helpful throughout an extremely stressful time dealing with solicitors. They are always available and make you feel listened to. Karen is especially wonderful, she has been our point of contact and been an excellent liaison between ourselves and the vendor. Thank you to all the team who were empathetic, trustworthy and patient.

Laura · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations

5/5

Google

From the initial contact , valuation viewing to completion of the sale every step was carried out in an extremely professional manner. Dealing with Stefan Palmer and other office staff could not have been any easier. Stefan in particular showed an excellent understanding of the current market and his advise was invaluable. All questions throughout the process were answered promptly and we were always kept update . Finally this sale was due to the death of my mother, and therefore a difficult process for me, therefore the manner in which Stefan dealt with the sale was greatly appreciated and made the whole process of selling less distressing. I would not hesitate to recommend Stratton Creber as Estate Agents.

Pauline · 18 June 2022 · Stratton Creber Truro

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Really helpful staff who went the extra mile throughout the sale of my parents' home

Paula · 17 June 2022 · Stratton Creber East Looe

Agent replied · 16 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

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Awards

Industry awards

Stratton Creber is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about Stratton Creber

Which Stratton Creber office has the most reviews?

Liskeard (18 Fore Street) has the most, with 164 reviews rated 4.6 out of 5, followed by Liskeard Sales with 152.

Where are the Stratton Creber offices?

The five Stratton Creber offices, by town:

Has Stratton Creber won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.

Reviews may appear on more than one platform.

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