Trusted Agent profile

Starkey and Brown estate agents in Scunthorpe and Lincoln

4.7

★★★★★ Excellent

525 reviews across 2 offices and 2 platforms

Starkey and Brown has two offices, in Scunthorpe and Lincoln. Together they have 525 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

512

Reviews on Google

All 2 offices

Trustpilot logo

13

Reviews on Trustpilot

Business-wide

Our offices

Starkey and Brown's two offices, most reviewed first. Each has its own page.

Latest reviews from every Starkey and Brown office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

First rate service and support from Lucy Atkinson. Lucy went out of her way to provide updates and went the extra mile to assist and ensure the sale proceeded smoothly.

Erika · 27 October 2019 · Starkey and Brown Scunthorpe

5/5

Google

Very attentive and staff very professional. Special thanks to Ben.

Monna · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hello Mrs Owen, Thank you very much for taking the time to share your thoughts, it is greatly appreciated.

5/5

Google

Great service from this estate agent especially when dealing with Anita, very attentive and helpful service. Highly recommend.

Tom · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Tom, thanks very much for your great review, really pleased to hear you were impressed with the service! All the best from all at Starkey&Brown

4/5

Google

Very friendly helpful company, kept me up to date throughout the sale process. Would recommend.

Gemma · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Gemma, Happy new year, thank you very much for taking the time to leave a review, we are glad you were impressed with our service. All the best from all at Starkey&Brown

5/5

Google

After a difficult sale with my first buyer pulling out and second buyer dragging heals, Angie kept in touch with all parties and we have finally exchanged and are able to complete on our purchase. Thanks for all the help.

Amanda · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Amanda, thanks very much for your review, were gald to hear that we were to help you with what sounds like a stressful move!! All the best in your new home from all at Starkey&Brown.

5/5

Google

Great communication throughout. Anita particularly lovely and helpful. Estate agents in general were much much better than the ones we bought from. Would definitely use them again.

Lisa · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Lisa, Thank you very much for taking the time to share your thoughts, its great to hear that you were impressed with our service.

5/5

Google

Just like to say a big thank you, to Joe the girls in the Scunthorpe office and not forgetting Anita in Lincoln it was a lovely first time experience for me working with you all.You all did an amazing job selling my Mums house for her nothing was to much trouble. Shame the solicitors didn't do a better job. Have a lovely Christmas xx

Maggie · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Maggie, thanks very much for your very kind review - we wish you a very merry Christmas too!

5/5

Google

I walked the whole length of Silver Street to find a home to rent and was dreading the process. The team at S&B however were from the first very friendly and helpful. They stood out. Vicky looked after me for most of the process of setting up renting the house that I liked. She was always able to answer my questions and I felt very well looked after. Billie did the deposit and key handover and explained everything clearly. The office in general has a lovely vibe and I would highly recommend them to anyone.

Katayun · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Dear Katayun, thank you very much for taking the time to write such a lovely review, we are really pleased to hear that you were impressed with the service. Thanks again from all at Starkey&Brown!

5/5

Google

We bought our house from Starkey & Brown just a few days ago, handled by Angela. We were kept informed at all times, got lots of helpful advise throughout the purchase, which as first time buyers is greatly appreciated. Would definitely use them again.

Jamie · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Jamie Thanks for leaving brilliant feedback. We're glad to hear that you had such a good experience when buying your first home. Wishing you all the best. Starkey&Brown

5/5

Google

I have just purchased a house through a Starkey and Brown. It has not been a straight forward purchase but Anita has been absolutely amazing throughout. She explained everything to me and advised me the best she could. She contacted me frequently to update me with information and has always been available when I needed to speak to her. I really appreciate the service and support I was given.

Lisa · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Lisa, thank you very much for sharing your thoughts, we are really pleased to hear that you were so delighted with the service you were given by the team here, especially Anita. We wish you all the best in your new home.

5/5

Google

The service was excellent, they sold my property within a few days of the tenant vacating. Anita kept me up to date every week with what was going on which eased my mind a lot. I will most definitely use Starkey's again in the future when we come to sell our house. Would fully recommend them to sell your home efficiently and quickly.

Esther · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Esther, Thanks very much for taking the time to leave such a lovely review, its really appreciated. We are delighted to hear that you were impressed with our service, we look forward to helping you with your next sale!! Thanks again from all at Starkey&Brown.

5/5

Google

The service at Starkey & Brown was superb. Billie did a great job negotiating our purchase. Angie was incredible, constantly going above and beyond to ensure the sale went through as smoothly as possible for us, and always at the end of the phone when needed. We now have our home and love it !!

Nathan · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Nathan, great to hear that you were impressed with our service, and even better to hear that you love your new home!! Glad to hear you have settled in, you know where we are if you need us in the future! Thanks for your lovely review, all the best from all at Starkey&Brown

5/5

Google

Starkey and Brown were professional and knowledgeable from start to finish of the sale of my house and I didn't imagine it would be as straightforward and stress free as it turned out to be. Their valuation of my house was very accurate leading to a good amount of interest but not so much interest which would have led to me thinking it was undervalued, something which happened to a neighbour a month or so before my property went up for sale. Each time I contacted Starkey and Brown with any questions I always felt they were pleased I had asked for their support and advice, whether that was dropping in at their office, phoning or e-mailing. If I ever sell again I won't approach 3 estate agents as I did this time but I'll be going straight to Starkey and Brown and will always recommend them to anyone else.

Jon · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Jon, thanks very much for taking the time to leave such a brilliant review, it really is appreciated. We're glad you were impressed with our service, we wish you and your family all the best. Thanks again from all at Starkey&Brown.

5/5

Google

I can wholeheartedly say Starkey and Brown are the best estate agents in the area and would recommend them with no hesitation. I recently went through Starkey and Brown to sort out renting my first home, so naturally I was full of uncertainty and questions. I was lucky enough to be looked after by Vicky, the service and support she provided was superb and second to none. Going the extra mile to ensure that I was always sure of what was going on, even making sure that all service providers and council were sorted, which as someone who has not done the whole house process before I found extremely helpful and a massive weight off my mind.

Alex · 10 November 2018 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Alex It's great to know that you had such a positive experience when renting a property through Starkey&Brown Lettings. Thank you for leaving your feedback, it is really appreciated. Wishing you all the best. Starkey&Brown

5/5

Google

Rating only, no written review.

Linda · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Linda, Thank you very much for your 5 star rating!! Greatly appreciated!

5/5

Google

Excellent service as always

Adam · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Adam, thanks for the brief yet wonderful review!!

5/5

Google

Good estate agency to find a very good property to rent

Arthur · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Arthur, thank you very much for taking the time to share your thoughts, it is greatly appreciated, we hope you are very happy in your new home. From all at Starkey&Brown

5/5

Google

would certainly recommend, helped deal with any issues that came up, always friendly and highly efficient .

Teagan · 10 November 2017 · Starkey and Brown Lincoln

4/5

Google

A very good service as a buyer, I would have given a 5* but it was the vendor that did the viewings, so I can't review that part of the service.

Michael · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Michael, thanks very much for taking the time to share your thoughts. We're glad you had a good experience with us. We do offer a free accompanied viewing service, however some clients do prefer to carry out their own viewings. Should you choose to sell your property with Starkey&Brown in the future, we will gladly take care of all of the viewings and hopefully achieve 5 stars!! Thanks again for your review, we wish you all the best in your new home!

1/5

Google

Very disappointing the Agents definitely do not work for the purchaser I had an offer accepted in February 2017 on a property in Greetwell Drive Number 66 to be precise, each month completion was further away in August I through the solicitors and Starkey and Brown that I requested completion by 30th September 2017 as I felt I had waited long enough I was told by Anita and I have a recorded telephone conversation when Anita states that the Sellers are unlikely to complete before December 2017 if then, yet Starkey and Brown re market the property knowing the fact and it is now again SSTC I am awaiting as to what date the property completes and wondered if the whole sale was a scam or whether another would be purchaser is in for an expensive waiting game?

Valerie · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Dear Valerie, we believe that you are referring to a property on Westfield Drive. Whilst we always act in the best interests of all parties involved, we are appointed as agents by the sellers of the property and therefore the sellers are the client we 'work for'. We are sorry that you feel the way you do. It is our understanding that the sale was progressing much slower than you would like, and that you withdrew your offer as a result. We have since agreed a sale to another buyer who is fully aware of the potential lengthy timescales involved and is perfectly happy and flexible with regards to completion dates. Naturally we could elaborate with more specific details, however we do not think this would be professional on such an open public forum, so if you would like to contact the office we would be happy to discuss the matter.

5/5

Google

Anita Savage was extremely helpful when buying our property, she kept me going during the long wait. Highly recommended.

Marlene · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Marlene, thanks very much for your review, we really do appreciate it and wish you all the best in your new home.

5/5

Google

They were glue that held everthing together in my purchase. Excellent service and would absolutely use them myself if I were to sell. Best experience that I've had with an estate agent.

Kay · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Kay, we really do appreciate you taking the time to leave such a great review. We love the phrase 'glue that held everything together'!! ... We always aim to provide nothing but the best customer experience, so were pleased to hear that you were impressed. Thanks again from all at Starkey&Brown.

5/5

Google

I would not hesitate to recommend Starkey and Brown the whole team has been fabulous and informative all along. Ang in particular has gone above and beyond and kept me grounded during a stressful process.

Emily · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Good morning Emily, Thank you very much for your lovely feedback. We are delighted to hear that the team (and in particular Angie) have looked after you well. We really do appreciate you taking the time to share your thoughts.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Starkey and Brown is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2019.

EA Masters by year, 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Starkey and Brown

Which Starkey and Brown office has the most reviews?

Scunthorpe has the most, with 298 reviews rated 4.8 out of 5, followed by Lincoln with 238.

Where are the Starkey and Brown offices?

The two Starkey and Brown offices, by town:

  • Lincoln: 34a Silver Street, Lincoln, LN2 1EH, LN2 1EH
  • Scunthorpe: 1 Oswald Road, Scunthorpe, DN15 7PU, DN15 7PU
Has Starkey and Brown won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.

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