Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleVery proactive and professional property team with a friendly approach and strong personal touch. I would have no problem recommending using them for all aspects of property transactions including rental management.
RAY · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello Mr Northing,
Many thanks for your kind review in working with team Starkey & Brown! We are very delighted to have assisted you through your house sale and rental and hope to work with you again in the future.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleKay Bardsley at Scunthorpe Branch has gone above and beyond her required duties to support me in a very difficult year for me. Helpful, friendly understanding and willing to offer me support not usually expected from an estate agent. Thank you so much for your help Kay, you are a massive credit to your company.
Chris · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello Chris, many thanks for your review and kind words for our lettings consultant Kay.
Thank you for taking the time to leave us such a lovely review.
Best wishes,
Starkey & Brown
★★★★★ 5/5
Google2nd time selling a property with Starkey & Brown in scunthorpe and the same amazing experience from the start. They were prompt in returning queries and getting the property on the market, came fully prepared with all the info and managed to sell our house in under 3 weeks. Would definitely recommend them all and will 100% use them in future if i need to!
Mark · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello,
Thank you so much for your kind words, it really means a lot to us that you took the time to leave us a review and such a kind review too. We delighted you have chosen to work with us again.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleI am very impressed with the service my family have received from Kay at the Scunthorpe Branch of Starkey & Brown.
My parents are moving from France back to the UK after being away for 16 years and I was dreading finding them a rental and going through the process on their behalf. Kay has really gone the extra mile helping my brother and I sort this out for our parents, to make it as painless as possible for us and I cannot thank her enough for her help.
I would highly recommend Starkey & Brown Estate Agents to anyone looking for a rental because they give a first-class service. Thank you.
Chris · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello Chris, many thanks for your lovely review and kind words regarding our lettings consultant Kay.
Really pleased to hear Kay made the process as smooth as they could.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleA heartfelt shout-out to Kay for her exceptional service as my letting agent. Kay not only went above and beyond in securing me a home but also played a crucial role in managing the paperwork. Her support extended to assisting my parents as landlords, showcasing a remarkable dedication to her clients. I wholeheartedly recommend Kay for her outstanding professionalism and commitment.
William · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello Mr Britcliffe,
Many thanks for your kind feedback regarding our lettings consultant Kay, it sounds like they were able to assist you and support you throughout your experience with us.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleAmazing customer service from everyone at the Scunthorpe branch especially Kara and Aimee.
Both very professional and approachable people, explaining the whole buying and selling procedure in detail. Kara took fantastic photos of the house and did the initial meet. Aimee then took over keeping us updated with any viewings and offers.
Definitely recommend Starkey&Brown in the future.
Connor · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Thanks for your 5* review Connor, very happy to hear you're pleased with the service you've received!
★★★★★ 5/5
GoogleGreat experience. Best service of all the real estate agents I’ve dealt with in the area. Glad to have found my home through Starkey & Brown as they have been very accommodating and attentive from the start. All questions answered, all viewings accompanied, all communication warm and friendly - exactly what you need when making a big decision! Sales progression is fast and efficient so far. Their marketing is good too - you can see that they actually put a lot of thought into it for each individual property.
Kara in particular has been a pleasure to meet and deal with - she made all the difference to the experience of buying my first home.
Marie · 30 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello Marie, thank you for your review, that is such wonderful feedback to have so thank you again for this.
Pleased you're having a positive experience with us and may this long continue.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleJust bought a house today through S & B Scunthorpe, very efficient service, quick qualifying and Aimee was extremely friendly and helpful through the process
Mekyla · 26 December 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 December 2024
Hi Mekyla,
So pleased you're having a positive experience buying with us, we hope your experience continues to be positive.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleAngie and the rest of the staff at Starkey & Brown were wonderful to deal with; they understood that as fist time buyers we may need a little more a helping hand, and this was no trouble for them.
From the initial arrangement of the viewing, to paperwork to getting our offer in to buyin g the property and completion, Angie was helpful, communicated with us on time, all the time (unlike our Solictors!) and despite doing this all day, every day, was jsut as excited for us when we went in to get the keys!
Thank you Angie and everyone at S&B; we had the best experience we could hope for.
Lou · 14 December 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Thanks for the great review! We hope you have settled nicely into your new home.
★★★★★ 5/5
GoogleKay is the best agent I have ever came across this lady deserves a pay rise!! So kind and understanding. She really is a master at her job!
Ethan · 30 November 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Hello Ethan, thank you so much for your lovely words regarding our lettings consultant Kay, that is very kind of you to say so and we completely agree!
Best wishes, Starkey & Brown
★★★★★ 3/5
GoogleRating only, no written review.
Looby · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Hi Louise, I'm a little bit confused by your 3 star review as we have no record of you as a client. If you could email me at m.brown@starkeyandbrown.co.uk and I will happily discuss this further with you. Many Thanks.
★★★★★ 4/5
GoogleRang to view an empty house very helpful, sorted everything no need to chase them up,good service
Ian · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Thanks for the review Ian!
★★★★★ 5/5
GoogleAnita has been absolutely amazing ! So helpful, friendly & professional.
Ruth · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Thanks for the great review Ruth! We have passed your kind words onto Anita.
★★★★★ 5/5
GoogleBrilliant company, if you're looking to sell or buy they will certainly help you.
Trish · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Thanks for the great review Trish!
★★★★★ 1/5
GoogleI had moved my properties over from one of Lincolns worst agencies to Starkey and Browns . I was impressed with the service , particularly a lovely young man called Ryan . When he left it dipped in quality of service . Anita came along and she is wonderful. There have been mistakes made but until now it was good . Yesterday I get a phone call from the previous awful agency to say Starkey and Brown have sold the letting portfolio to them , including my properties. I had NO notice what so ever . No emails or phone calls. I am in the middle of renting a house out then I find the previous agency have taken it over . I am not happy . I would never use the agency you transferred your lettings too again. Therefore I had no choice but to seek another agent , this meant cancelling viewings through the bad agent and going through relisting it again. Had I known this was planned sooner I would have had time to transfer the properties over sooner . Until now starkeys has been a fairly good agency . Now any respect has been lost .
I am aware staff have been moved also but I refuse to have anything to do with the dreadful agent you passed my house to. I did email Mr Starkey direct 2 weeks ago and so far no reply .
Elly · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Good morning Elly, We are disappointed to hear that you are unhappy with the current situation with regards to our lettings department moving to another company.
Firstly, may I reassure you that the staff have made the move too, only a few doors down on Silver Street and they will continue to look after you as they always have and therefore there will be no material changes to the service you receive.
Secondly, I am concerned that you have not received any correspondence from Starkey&Brown with regards to the changes - We were sure that ALL of our landlords had been informed.
From your review I am unable to determine which property is yours, therefore could you please email me direct on m.brown@starkeyandbrown.co.uk and I will ensure that this matter is investigated as a matter of urgency.
Michael Brown
Director
Starkey&Brown
★★★★★ 1/5
GoogleJust had a very recent horrendous and negative dealing with this estate agents. They advertised a 3 - bedroomed property in Lincoln for sale that was something of which I was looking for. During the first initial viewing I was told directly to my face by the agent that the gas fire was fully operational and worked perfectly. So, as you do, you take it as the truth has been told. "WHY ELSE WOULD THEY NOT TELL THE TRUTH"? After moving in to the property I could not get the gas fire to work and noticed the chimney escape was TAPED UP. Two weeks after the purchase a large A4 envelope arrived through my door with the GAS FIRE SAFETY NOTICE stating that in 2020 the fire had been condemned due to a BLOCKED FLU" so therefore condemned and capped off. At no stage prior to the purchase was I sent any photocopies of such condemnation certificates to look through and make my own mind up as to whether I still wanted the property or not?!! After getting the boiler fully serviced two days after getting these gas fire safety notices the gas technician stated that normally a blocked flu is the result of the chimney having a blockage ie bricks coming loose etc and can be very expensive to rectify. So my point is this... "WHY WAS THIS VERY IMPORTANT INFORMATION NOT DISCLOSED AT ANYTIME TO ME VERBALLY OR IN ANY DESCRIPTION"? My disappointment is that this very important information was (so I feel) deliberately withheld so I go through with the sale and without the possibility of me wanting to shave some of the asking price off or even pulling out from the sale altogether. The persistent harassment phone calls from Angie were bad enough, but the gas fire was the cherry on the cake! The score of which I have given reflects the way I have been treated as a PURCHASER AND NOT AS A PERSON. If I could have given NO STARS then I would. When I sell my property STARKEY AND BROWN will not be on my list of estate agents to approach.
Carl · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Hi Carl, we're disappointed you have left this 1 star review for us as we pride ourselves on our customer service and honesty. The property you purchased was advertised as having a non working fireplace. I understand however your solicitor is looking into this for you in the meantime and we advise you speak directly with them. Michael Brown, Director
★★★★★ 5/5
GoogleFrom start to finish, the whole team involved in the sale has been nothing short of amazing. From the speed the property was valued, put on the market, viewing arrangements and sold (though never feeling rushed), to the help, support and knowledge given in various areas, I always felt like I was in safe hands.
Thomas · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Hi Thomas, thanks for the great review! I have passed your kind words onto the team.
★★★★★ 5/5
GoogleAs a buyer, I was very happy with the service they provided. I dealt with the same lady, Angie, throughout the buying process. She was really helpful in chasing matters up with the solicitors and kept me informed of any issues while going through the process.
Matthew · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Hi Matthew, thanks for the great review! We'll pass your kind words onto Angie. Best of luck in your new home. Sophie
★★★★★ 5/5
GoogleEngaged Starkey and Brown to sell my father's house. Their valuation was spot on to excite right amount of interest. The staff were brilliant, someone always available to ask questions and raise queries. From initial listing (done very quickly with great pictures) to final completion of the sale, I cannot recommend them highly enough.
Chris · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Thanks for the great review Chris!
★★★★★ 5/5
GoogleMy parents purchased a property through Starkey and Brown and we were dealing with Angie who has been absolutely amazing from start to finish. We were very happy with the service provided. She always updated us on everything and really helped when it came to chasing other solicitors to get us through the process. We would highly recommend this company and their team
Nicola · 9 November 2023 · Starkey and Brown Lincoln
Agent replied · 8 November 2024
Thanks for the review Nicola! I will pass your kind words onto Angie.
★★★★★ 5/5
GoogleRating only, no written review.
David · 26 October 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Thank you David for your 5* review, and for recently choosing Starkey&Brown as your selling agent
★★★★★ 5/5
GoogleRating only, no written review.
Rebecca · 26 October 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Thank you Rebecca!
★★★★★ 4/5
GoogleRating only, no written review.
Wong · 26 October 2023 · Starkey and Brown Scunthorpe
★★★★★ 5/5
GoogleRating only, no written review.
Callum · 26 October 2023 · Starkey and Brown Scunthorpe
Agent replied · 25 October 2024
Thank you for the 5 stars, it's very much appreciated.
Best wishes,
Starkey & Brown
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