Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRecently I went through the process of renting with Space Lettings in St Albans and they were great, particularly Erin, from the very beginning (putting in a contact request and being alerted of properties) to the very end (managing all the documents and admin my partner and I had to do). Erin specifically was very quick in her responses throughout the whole process, very helpful when I needed clarification on something, personable and professional, and I felt went the extra mile (e.g., telling me where there was available parking prior to viewing the properties). When trying to find somewhere to rent under a time pressure, this was a godsend and I would recommend Space Lettings.
Paige · 1 August 2026 · Space Lettings
Agent replied · 22 August 2026
Thank you Paige for such great feedback. This is really appreciated.
Jeremy Rich
★★★★★ 5/5
GoogleI have rented two properties through Space lettings over the past couple of years, and had a universally positive experience. They are very easy to work with, responsive, professional and kind in a crisis! Special thanks to Erin who has been fabulous.
Ella · 1 August 2026 · Space Lettings
Agent replied · 22 August 2026
Thank you Ella for your great feedback. This is really appreciated. Jeremy Rich
★★★★★ 5/5
GoogleExcellent service from Space Lettings St Albans!
The team is friendly, highly professional, and very quick to respond.
A special thank you to Samantha (Branch Manager), who was extraordinarily friendly, professional, and remarkably responsive throughout. She went above and beyond to offer maximum support within every feasible boundary to help us out.
Fantastic experience, highly recommended!
Polly · 1 August 2026 · Space Lettings
★★★★★ 5/5
GoogleA huge thank you to Space Lettings, especially Erin, for helping my partner and me find and rent the perfect property we had dreamed of living in.
Erin was professional, friendly and incredibly responsive throughout the entire process. She answered all our questions promptly and made the documentation and referencing process clear and straightforward from beginning to end. We truly appreciate all her support and would highly recommend Erin and the Space Lettings team to anyone looking for a reliable and professional letting agency.
Janith · 1 August 2026 · Space Lettings
★★★★★ 5/5
GoogleSpace Estates in Berkhamsted and Toni McDaid, have been really great in the rental and the.Sale of my flat. I highly recommend Toni. Thank you for your help, kindness and professionalism.
Amanda · 22 July 2026 · Space Lettings
★★★★★ 5/5
GoogleWe've rented out a property recently with Space Lettings and have been very pleased with the service which Laura has been managing for us. The let involved arranging some preparatory refurbishment and certifications which were all delivered promptly and competently through the agency. All the subsequent steps eg marketing, tenancy arrangements and schedule of condition have been managed with similar efficiency. So far, so good, thanks!
Richard · 22 June 2026 · Space Lettings
★★★★★ 1/5
GoogleWe viewed a property with this agency but unfortunately had to chase several times for updates. Responses were very slow, with little information provided and overall the experience felt quite disinterested. We wouldn’t choose to look for a property through them again.
Laura · 16 May 2026 · Space Lettings
Agent replied · 23 May 2026
Hello Laura
I am very sorry that you did not get quick feedback from us. My colleague has contacted your partner this afternoon to explain that we had 6 offers for this property and had to wait on the landlord to make a decision. The landlord is overseas and once we got his response we contacted you immediately along with the other interested parties. I am sorry however that we did not communicate better the situation. I hope that you find another suitable property and we would be delighted to show you other properties that we have if you wish to view any. Please be assured that we would love to let a property to you and only wish we were able to let to you the property that you offered on.
Jeremy Rich
Director
★★★★★ 5/5
GoogleI have let my property in St Albans through Space for 18 years and I can genuinely say that I have never had a problem in all that time. Always professional and always friendly.
Nigel · 2 May 2026 · Space Lettings
Agent replied · 23 May 2026
Thank you Nigel for this great feedback which means a lot to us.
Jeremy Rich
★★★★★ 5/5
GoogleReally happy with the service provided. Laura always responds quickly to our questions and queries.
Sarah · 13 April 2026 · Space Lettings
★★★★★ 5/5
GoogleI have been a landlady using the services of Space Lettings for my properties in St Albans for many years and have always had excellent service. Communication is very prompt and helpful plus i always get great advice.
Maria · 9 April 2026 · Space Lettings
★★★★★ 5/5
GoogleWe had a fantastic experience working with Alex from Space Lettings. From the very first enquiry regarding parking enforcement services, Alex was efficient, responsive, and clearly understood what was required. The whole onboarding process was smooth and well-organised, even with bespoke signage involved.
Communication was excellent throughout , no need for follow-ups, everything was handled promptly and professionally. We were especially impressed with how Alex coordinated communication with residents ahead of enforcement.
A truly top-level approach. We’d be more than happy to support more Space Lettings sites if this is the standard!
Park · 30 March 2026 · Space Lettings
★★★★★ 1/5
GoogleThis is what you might call a dodgy estate agent, in my view.
We made an offer to rent a property through them, which was accepted by the landlord and we then passed all the referencing checks. However, they then sent us their "standard" tenancy agreement, which contained several unusual, unfair and potentially illegal terms (we have been renting for years with other agents without problems, so have a good idea of what a normal tenancy agreement looks like). When we questioned any of the terms, we were strung along for about a week and were then suddenly told we could no longer rent the property, even on the original weird terms.
It feels like they are knowingly (or recklessly) putting forward unfair and potentially illegal terms to tenants, in the hope that people will agree to anything just to get a home to live in. If they are willing to do that, who knows what else they are doing to tenants who don't know of their legal rights and might get taken advantage of in many other ways?
Kelvin · 30 March 2026 · Space Lettings
Agent replied · 13 April 2026
Dear Kelvin
I am sorry that you are disappointed but for clarity it was the landlord who decided not to proceed. We were prepared to accept the suggested amendments to the tenancy agreement as none of the clauses were contentious in our opinion and none had ever been referred to or had resulted in any actions in other tenancies in any case. We are amending and updating our agreements as per the changes coming into play on 1st May 2026 and as already advised we are taking your points into consideration during this process.
We hope that you can find another property which suits you and am sorry that our client landlord would not permit us to proceed with the let on this occasion.
Jeremy Rich
★★★★★ 5/5
GoogleI am currently in the process of a high-pressure property sale and purchase in St Albans with a very tight deadline. I required an LPE1 Management Pack from Space Estates and was braced for a long wait. I was stunned when Jeremy Rich delivered the entire, comprehensive pack in less than 2 days, providing it on a Sunday morning to ensure I didn't lose any time. Absolutely elite service that has saved my housing chain. Highly recommended!
Vjatseslav · 23 March 2026 · Space Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 13 February 2026 · Space Lettings
★★★★★ 1/5
GoogleRating only, no written review.
A · 13 February 2026 · Space Lettings
★★★★★ 5/5
GoogleKatie was really helpful and sorted everything we needed nice and quick and got us into the house nice and fast!
10/10 and definitely recommend
Jordan · 13 February 2026 · Space Lettings
★★★★★ 1/5
GoogleWhen they tell you kind of information that is "landlord requirement" as per their words always ask to get in contact to him to confirm the words. We have been told false information by Katie(she said is landlord requirement) to find out thereafter the landlord was not even aware of this.
Ivan · 13 February 2026 · Space Lettings
★★★★★ 5/5
GoogleAmazing staff very helpful
Vital · 13 February 2026 · Space Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Jonathan · 13 February 2026 · Space Lettings
★★★★★ 5/5
GoogleLaura Kidd and her team have been responsive and helpful throughout the process of finding new tenants. Would recommend them to landlords.
Laura · 13 February 2026 · Space Lettings
★★★★★ 5/5
GoogleReally professional service. A big thank you to Laura and Erin who were incredibly helpful and efficient throughout the entire process
Tyrone · 13 February 2026 · Space Lettings
★★★★★ 5/5
GoogleExcellent service from the staff at this branch.
John · 9 January 2026 · Space Lettings
★★★★★ 5/5
GoogleSpace were the managing agent for my block of flats for 5 years whilst I lived there. As resident director, I was in regular contact with Jeremy, Maisie and Ewa to ensure smooth management of the block. They were always on top of managing the accounts, legal requirements, safety assessments, insurances, etc and proactively dealt with any issues. I would recommend them to anyone in the St Albans area. They provide a great service at a very competitive price.
Callum · 9 January 2026 · Space Lettings
★★★★★ 5/5
GoogleAs a landlord, with a flat in London, I have worked with Space for the last 13 years. They have been absolutely amazing and always very helpful. I can't fault them in any way
Cornelia · 13 November 2025 · Space Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
