Every review we hold for the Harpenden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Alex from Space Lettings. From the very first enquiry regarding parking enforcement services, Alex was efficient, responsive, and clearly understood what was required. The whole onboarding process was smooth and well-organised, even with bespoke signage involved.
Communication was excellent throughout , no need for follow-ups, everything was handled promptly and professionally. We were especially impressed with how Alex coordinated communication with residents ahead of enforcement.
A truly top-level approach. We’d be more than happy to support more Space Lettings sites if this is the standard!
Park · 30 March 2026
★★★★★ 5/5
GoogleWe have instructed Space Lettings twice in the last couple of years and have been very pleased with their service.
On each occasion they have found us good tenants at fair rents.
Katie and her team have been helpful, speedy and efficient in their actions and communications and have been a pleasure to deal with.
Their prices are fair.
John · 31 October 2025
★★★★★ 5/5
GoogleSpace have been our managing agents after we replaced our previous agents that had provided an inadequate service. All the team at Space have always been quick to respond, kept costs at a reasonable level, and provided us with decent quality contractors when works have been carried out. Jeremy Rich recently was on call all weekend to help solve the problem of a burst water main that looked like it was getting out of control, and helped us to secure a contractor to fix the problem immediately. Maisie Vincent is our excellent block manager, she responds promptly to any issues and "gets the job done". Maisie has gone above and beyond recently by providing constant support in helping us to deal with a very difficult problem tenant, remaining professional and calm throughout what was a very challenging two year period, until the tenant was served notice. I cannot thank Maisie enough for the support she gave myself, other directors and residents at this upsetting time. I would thoroughly recommend Space for all property matters, whether it be block management, lettings or sales.
Anne · 2 September 2024
★★★★★ 5/5
GoogleExcellent service from Space since they took over our buildings management. Maisie is always quick to answer any queries and provide solutions. We have been very impressed with how quickly any issues have been sorted and it is very reassuring knowing that we have such an effective & efficient team to call if we have a problem. Thank you Space!
Holly · 6 March 2025
★★★★★ 5/5
GoogleKatie was really helpful and sorted everything we needed nice and quick and got us into the house nice and fast!
10/10 and definitely recommend
Jordan · 13 February 2026
★★★★★ 5/5
GoogleWe've been using Space Lettings for many years, right from the start in fact & always over the moon with their professional, efficient & friendly service. Katie is great to work with & has found me a number of great rental tenants over the years. Would 100% recommend their services, I wouldn't go any where else!
Karen · 18 March 2025
★★★★★ 5/5
GoogleWould highly recommend Space Lettings to anyone. We are first time renters and they’re so friendly, explained everything clearly and have great communication. Space Lettings have gone above and beyond with their emergency support when I locked myself out on a Saturday evening - special thank you to Jeremy!
Rebecca · 13 April 2025
★★★★★ 5/5
GoogleI dealt with Space Lettings for a property they managed.
I found James to be very good and available in respect of maintenance matters.
When selling the property, Jeremy was super responsive to messages and never had to chase up anything.
Tim · 16 May 2025
★★★★★ 1/5
GoogleWhen they tell you kind of information that is "landlord requirement" as per their words always ask to get in contact to him to confirm the words. We have been told false information by Katie(she said is landlord requirement) to find out thereafter the landlord was not even aware of this.
Ivan · 13 February 2026
★★★★★ 5/5
GoogleMy property has been managed by Space for a number of years and they have always gone above and beyond to assist. They are a stark difference in friendliness and professionalism compared to the previous management agency - which is such a welcomed relief. I am in the process of selling our property at the moment and their compassion about the stressfulness of the process has been incredibly helpful. I have been working with Jeremy on this and he and colleagues have always been quick to respond to try and assist how they can. Brilliant company.
Ashley · 16 March 2025
★★★★★ 5/5
GoogleAmazing service and care.
We dealt with Katie in the Harpendon Branch, she was professional, personable and an excellent communicator.
Thank you for helping us rent through your branch.
Regards
Tom and Dua
Thomas · 2 September 2024
★★★★★ 5/5
GoogleKatie and Hayley were both so ace helping us to secure our flat, they were very quick and replying and always so kind and helpful, thank you so much! 😊 …
Jennie · 13 April 2024
★★★★★ 4/5
GoogleWe rented from Space Lettings for just over a year before buying.
Katie was always helpful where possible, and went above and beyond, especially …
Harry · 13 April 2024
★★★★★ 5/5
GoogleI have been a client of this company for over 5years and they have been on the money. Professional, quality, respectful to human needs and hard working team. Even during this pandemic times they still delivered excellently.
Especially Sam of St. Albans and Katie.
Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value
Alfred · 24 August 2021
★★★★★ 4/5
FacebookBryony was been really kind to us. She even replied to some of my questions that may sound obvious but as a french person living abroad it's not always easy to understand everything and the system between the two countries is really different. She has been really helpful all the way through! Thanks a lot.
Gaëlle · 20 September 2017
★★★★★ 5/5
GoogleI've been using Space as letting agents for my property for 10 years and very satisfied with them. Staff are efficient, knowledgeable and friendly and go out of their way to help and to suggest solutions to problems. Highly recommended.
Barry · 6 March 2025
★★★★★ 5/5
GoogleKatie Sterling is an excellent Lettings Manager, she kept me regularly updated and went out of her way to find the best tenant for my property.
Dawn · 1 April 2023
★★★★★ 5/5
GoogleExcellent service from the staff at this branch.
John · 9 January 2026
★★★★★ 5/5
GoogleKatie has looked after my interests for years and she can always be relied on to sort out any problems. She’s a treasure as are her colleagues
Robin · 5 March 2025
★★★★★ 5/5
GoogleI have lived in Arkley Court for two and a half years now and I really am very happy with Space Lettings. They keep the area clean and tidy and regularly update the communal areas with painting and decorating and we have recently had new …
Carole · 13 April 2024
★★★★★ 5/5
GoogleWe had to find an emergency 3 bedroom house in Harpenden early 2023 for min 6 months rental period due to our home being flooded. I contacted all the Harpenden Letting Agents. Katie from Space Lettings was the only Estate Agent who …
Helen · 13 April 2024
★★★★★ 1/5
FacebookI have never had such an awful experience with a letting agency. We were spoken to in an absolutely disgraceful manner and I am sure this was because we are all young people. I would like to urge anyone who is thinking of using Space - DONT. You will move into a frankly disgusting house. They will then charge you hundreds of pounds out of your deposit for the most ridiculous claims - despite the disgusting state of the house when you moved in. I am not entirely sure how they have received so many positive reviews but please do not believe them.
Ruby · 11 July 2017
★★★★★ 5/5
GoogleWe have rented our family home through Space Lettings in Harpenden for 10 years now and have always found them very reliable, thorough, helpful and understanding. We have worked very closely with Katie at the Harpenden branch who is so …
Lizzy · 13 April 2024
★★★★★ 2/5
FacebookAlthough the members of staff seemed pretty nice and helpful in the first visit, my group and I received very poor assistance and guidance after that. We were obviously unexperienced in getting a house and the estate agent seemed to not understand that by giving us totally insensitive comments and inappropriate looks. It took them a long time to answer out doubts and questions, I had to wait 2 days in order to receive basic banking information in order to do my transfer to pay the deposit. They accused us of not having paid the deposit and threatened us to take the house away from us. It took them 48 hours to check their account and check beforehand if all the money was there. Obviously we worried and when we rang up, no one answered the phone (and my friend called twice before closing times) I thought we would be pleased with Space but it was a total disappointment. I would NOT recommend this agency for future students. They are slow hence slightly unprofessional I would say and lack customer service. What should have been an enjoyable experience almost turned into a nightmare.
Laura · 6 December 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
