Space Lettings Harpenden reviews

★★★★★ 2/5

Facebook

The management needs to be more efficient, some members of the team were adequately helpful, however others need to understand that basic customer service is really important. It is mine and my future housemates' first time renting a house, however none of us received the guidance that we required in giving the documents necessary to complete the application, only an email telling us that if we did not send it to them by that day that we would lose our house. Further to this, our estate agent was very unnecessarily rude to me after I asked a basic yes or no question which made me almost feel stupid. I wouldn't recommend this letting agent, I think that they take advantage of undergraduates' inexperience and they need to be more organised. I have also heard very bad reviews of SPACE from people in my situation. Upon completing my application for the house I am really hoping that they will be more helpful in the future.

Anna · 6 December 2016

★★★★★ 1/5

Facebook

Its a trouble company, I wouldn't recommend any one to use their services specially for international students. I am a student that came from abroad and I made a contract with them, for unfortunate reasons I had to leave before the contact was over. After looking for a tenant for a long time I managed to find one. I send him to their office so he could review the contract and the room, Space team members convinced him to take other room due to his urgent situation, which means that they steal a tenant that I have found for their needs.

Eyal · 5 April 2016

★★★★★ 5/5

Google

Great service from the team at Space when letting out my property. Would recommend them to all tenanats and landlords..

Fiona · 15 February 2025

★★★★★ 5/5

Google

We rented from Space Lettings for two years before buying our own place. At the time, we were moving from abroad during the peak of the COVID pandemic and took a dive as we weren’t able to view the house in person. It was prepared immaculately and dealing with Space over the course of our tenancy was easy.

Stefan · 2 December 2022

★★★★★ 5/5

Google

I want to express my sincere appreciation for the outstanding efforts of our building management team. Recently, we encountered a plumbing issue within the building that required immediate attention. I was truly impressed by the speed and …

Joana · 13 April 2024

★★★★★ 5/5

Facebook

Of the people I dealt with Bryony and Ross, I have had great service, very welcoming, friendly and always very prompt to reply my queries. Thanks guys :)

Ian · 9 March 2017

★★★★★ 1/5

Facebook

I have never experienced a more incompetent group of individuals in my life- you would think poorly qualified candidates was specified in the job description to work there. I would never go out of my way to write a negative review, but please, to anyone thinking of going with Space, save yourself the money, hassle and time. They will do anything to keep your deposit and not reply to any emails when you enquire.

Mehreen · 11 July 2017

★★★★★ 3/5

Google

For a barsnack... Well, it's all right, though highly priced. Ambience, inside and and out, all right too for service, well, ditto. Ditto decor. Since before its major makeover, way before the Pandemic it has been, well, all right. It could be so much more.

Andrew · 1 May 2023

★★★★★ 5/5

Google

Great service and my application was dealt with quickly.

Claire · 6 March 2025

★★★★★ 4/5

Google

Decent Property Management Company.

Paul · 13 April 2025

★★★★★ 1/5

Facebook

Kept changing dates and deadlines, slow responses, generally poor service. Fee is too high for what you get.

Zoe · 4 December 2017

★★★★★ 5/5

Google

Great, efficient and friendly team. They have tenanted several properties for us. Extremely easy to deal with.

Lisa · 13 April 2024

★★★★★ 2/5

Google

Signed up for email alerts for one-bed flats; it's been three months and they haven't sent me a single email. There are one-bed flats turning up on their website all the time. If they're not going to make an effort to help tenants, why should tenants let from them?

Josie · 29 July 2019

★★★★★ 1/5

Facebook

Although they lure you in with a nice office and initially friendly staff. They are trying to charge £254 for cleaning an oven and skirting board. Actual joke!! To top it off i sent them a quote which stated the work was worth £77. Avoid this firm.

Andrew · 28 July 2019

★★★★★ 1/5

Google

Worst coms at office..

P · 13 April 2024

★★★★★ 1/5

Facebook

Absolutely shambolic! No commitment to sorting issues with property and they have taken 2 months just to sort out the return of deposits. It’s incredibly bad business and the whole operation leaves a bitter taste.

James · 7 August 2018

★★★★★ 5/5

Google

Rented a flat for 18 months, very helpful and a great price in comparison to other letting agents on the market. Will happily use them again when and if we needed to move

Daniel · 29 July 2019

★★★★★ 5/5

Google

professional and responsive and offer a personal service very happy with the service

Anthoula · 3 October 2022

★★★★★ 1/5

Google

Incompetent. Bought a house via Space and it was amateur hour throughout

David · 2 November 2022

★★★★★ 1/5

Google

Poor estate management. Lack of response to most emails, poor handling of repairs

Pete · 3 September 2022

★★★★★ 5/5

Facebook

Staff were excellent; really went out of their way to deal with my requirements & needs. Signed on the dotted line within hours!! Thank you so much.

Jean · 1 September 2015

★★★★★ 1/5

Google

Rating only, no written review.

A · 13 February 2026

★★★★★ 5/5

Google

Rating only, no written review.

Chris · 13 February 2026

★★★★★ 1/5

Facebook

Discriminate against disabled people and refuse to let to them

Fred · 4 May 2021