Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

★★★★★ 5/5

Google

I’d like to say a massive thank you to Hampton Hill Snellers - and particularly Harry - for helping me sort my new flat. Excellent customer service and support from him throughout the duration of the process and happy to answer any questions at the drop of the hat. A very stressful situation made very simple and calm - thank you!

Grace · 17 June 2019 · Snellers Hampton

★★★★★ 4/5

Google

Overall we had a good experience with Snellers Property Management. Elizabeth was our main point of contact over the last few years and was always professional, friendly and efficient. Isabella (who helped towards the end of our tenancy) was the same - friendly and efficient. They dealt with the end of the tenancy promptly. The four stars is due to the fact that the moving out was a bit stressful as there were a number of people dealing with different things and communication was lacking. Our checkout time was not communicated and then got moved earlier without telling us until the day before we moved. Fortunately it was readjusted back to the later time. I would rate the sales team lower unfortunately as there were a few problems when our flat got relisted - appointments getting booked in without our acknowledgment and one estate agent trying to let himself into our flat without warning or permission or even knocking with a viewing whilst we were in and I was in bed unwell. That being said the property management company always dealt with our questions or enquiries throughout our stay and arranged anything that needed fixing or replacing without delay.

Laura · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

We rented through Snellers Hampton for 4 years and would highly recommend them to anyone looking at settling in the Hampton area. Isabella and Elizabeth were our property managers and I can honestly say they made the whole experience (start to finish) pain free, thank you to you both.

Craig · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Excellent agents support across this team (specially Harry who helped find and move in an excellent property), very good way of working, timely response and timely updates on the complete process. I would certainly keep your agency in my corporate connects and provide your reference for new home seekers from my corporate circle. Thanks a ton and appreciate for all the coordination/consulting done in my home search mission, all the very best, cheers !!!

Parnika · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

As a landlord, I have been using Snellers for a number of years now and have found them to be thoroughly professional and dedicated to supporting my interests at all times. I recently had an issue with a tenant who wished to leave prematurely and was impressed with Imogen Smith's skill in negotiating the situation flexibly and finding a replacement tenant.

Tony · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

My wife and I made contact with Snellers (Hampton Hill) initially to see a property for sale on their website. Like most property purchases you need to get your house on the market should you want your offer to be accepted. Snellers without any pressure carried out a valuation. Some valuations can have a significant range which isn’t good! whereas Snellers, who know the local market well, sought to price the house at a figure which pleasantly surprised us and would tempt buyers through the door for viewings. The advise was that if the property was marketed right and coupled with their data base of potential and new buyers expectations, it would be under offer very quickly, clearly their strategy worked because after the first block viewing, we had 4 offers on the table, 2 of which were the full asking price. The Snellers manager would then seek to clarify each of the buyers positions and establish whether they are genuine proceedable offers. We received regular updates and through regular conversations built up a good relationship with the Snellers management team. We decided to proceed with an offer just under the asking price because of their position whereas the others weren’t as well positioned to move as quickly. Unfortunately the sale fell through due to the small chain further down. Clearly frustrated, Snellers had it back on the market in a week and we secured a cash buyer and the sale was successfully completed circa 8 weeks later for the full asking price. In parallel during the sale process of our property, we were actively looking at properties for sale, most of which were through Snellers. We had specific expectations of what we were looking for and the Snellers management found 3-4 really good properties which we made offers on. During the ‘offer’ phase, we were given updates regularly. The Snellers team knew my financial limit and respected it but occasionally presented a change of perspective and highlighted the opportunities in terms of potential and resale value especially with a project e.g a house that needs a lot of work on it. Overall, I would strongly recommend Dan, Tom and Danielle and the team in the Hampton Hill branch who made the process of selling our home of circa 10yrs a pleasant experience. R&R

Robert · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Snellers have been really helpful in helping us with a difficult and emotional sale of our grandmother property. They stuck with our wishes all the way and in particular Danielle Boyd was amazing! Cannot recommend them enough!

Vicky · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Snellers have been managing my property for the past four years and have always shown outstanding service to both tenant and landlord. I would like to thanks Isabella Murton in particular for her assistance of late. Her efficiency and timeliness has taken all the stress out of dealing with certain situations, and is an absolute delight to deal with!

Tamzin · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Imogen and Samantha provided an exemplary service at all times. Imogen was my main point of contact for most of my dealings with Snellers and was always friendly and eager to assist and dealt with all matters promptly without any pushiness sometimes associated with estate agents. Samantha too was a great pleasure to deal with.

Andy · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Imogen, Harry and Sam were fantastic and all went above an beyond to help me and my partner move out of our long term rental. We wanted to move slightly earlier than the lease and they assisted in our early departure by getting lots of viewings booked in. They have been solutions based, professional, but most of all personable and a joy to speak to through the entire process, which is something I truly appreciate. Thank you so much! We would use you again for any future rentals and recommend to friends and family. Jen

Jennifer · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Tom and the team at Hampton have been fantastic with the buying of our new house! It was not a straightforward buy, but Tom made sure at every step we knew what was happening and went beyond to chase the right solicitors to make the exchange happen. Really impressed with the service. A massive thank you to Tom, Dan and the rest of the team at Hampton Hill

Natalie · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

I've just exchanged on my first purchase. Even though I'm an estate agent myself, buying your first property is a stressful experience! Tom, Danielle & Jeremy were all extremely professional and helped keep the stress to a minimum. Tom made me aware of the property before it was online, Danielle stayed late to show me the property a second time and Jeremy kept me update like clockwork. Can't wait to pick up my keys on Wednesday and extend my deepest thanks to the whole team.

Kris · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

We've spoken to a lot of estate agents over the past few months and Tom and his team really stand out as the most professional, informative and friendly agency. We've been very impressed with the accurate, honest advice that we've received from Tom - not just on the purchase of our next property but also on the sale of our current house in South East London. We would have no hesitation in highly recommending them.

Anna · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

It took me nearly a year to actually move into a new home but throughout that time, Danielle Boyd was irreplaceable. I had offers accepted on two separate properties through different agents (that eventually fell through) between the time I started looking and the time I finally bought. Danielle didn't have exactly what I was looking for for quite some time (hence the other agents) but she did not stop in her relentless search to find me a property that matched my needs. Upon my third round of seeking a new property, by now having sold and moved out of my other home, I walked into the Hampton Hill office of Snellers and was met by Danielle (who had first met me a year previously) and as I explained that my last purchase had fallen through, she recited what she remembered were my criteria. She was absolutely spot on (having not seen me for at least four months) and told me about a property they had just taken on that would suit me perfectly. Unfortunately it was too much out of my price range and I declined seeing it because I didn't want to be disappointed. When later, in the year, the property price was reduced, Danielle was straight back in touch with me and met me there to show me exactly my dream purchase. Throughout the negotiations, Danielle was honest and all the way through, she worked in the best interest of her client, trying to secure the best price for them. Finally we managed to come to an agreed price with her expert negotiations and I have now successfully completed and moved in. I am so very happy in my new home and will not forget the care and attention that Danielle brought to the process which, as we all know, can be extremely stressful. She is an asset to her company who I hope recognise her strengths which are usually quite hard to find in her industry and she should be very proud of all that she does to help people find their new homes. Thank you Danielle!

Christina · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

I let my house 8 years ago with Snellers and have had the same tenants for the entire time. Elizabeth, in particular has been a brilliant property manager. She is communicative, helpful and diligent and responds to emails quickly. Very happy with the service from Snellers.

Helen · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

I couldn’t have asked for better! I registered my interest for a property but unfortunately an offer had just been put in on it, Jessica recommended a different property that was suitable for me and I totally fell in love with it! From there on it was smooth sailing. Jess was amazing and kept in contact with me every step of the way and made the whole process so easy for me. The service I received was amazing and I’ve got my dream home, I couldn’t be happier! Would definitely recommend Jess (& the rest of the team) at Snellers

Sophie-Emma · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Buying our first home with Snellers has been a very positive experience. All the employee we interacted with were very professional, polite and competent. We can say that they made a difference following us closely through the process. They know the territory and they are well connected to the local community. We definitively recommend Snellers.

Marco · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

I have recently used Snellers in the search for a new tenant for a flat that I let out and have found the team (and especially Imogen, with whom I've had the most contact) to be very thorough, professional and friendly. They have been in regular contact and worked tirelessly on my behalf to find a suitable tenant and to give me sound advice on all aspects of letting and managing my property. I would not hesitate to recommend them or to use them again. Many thanks.

Alex · 17 June 2019 · Snellers Hampton

★★★★★ 5/5

Google

Brilliant service, Ellen was very helpful and friendly!

Ed · 11 January 2019 · Snellers Kingston Upon Thames

★★★★★ 5/5

Google

Very happy with the service provided by Kimberley at Sellers Kingston. Just moved into our new home following helpful and friendly service at all times. A great experience all round

Dustin · 11 January 2019 · Snellers Kingston Upon Thames

★★★★★ 5/5

Google

Thank you to a lovely young lady, Ellen who made my experience buying a house less stressful and actually quite exciting! My family love our new home and we couldn’t be more grateful for all the help and support we received. Ellen was very informative and friendly making her a pleasure to work with, thank you for everything.

Kunjal · 11 January 2019 · Snellers Kingston Upon Thames

★★★★★ 5/5

Google

I have been a tenant of a property managed by Snellers in Kingston for many years. They are professional as well as personal in the way they dealt with my tenancy. Required repairs - oven, door, etc. - happen. Requested upgrades - to the hob in my case - negotiated with Landlord on my behalf. They actually add value in both directions, so many times they went to bat on behalf of me - the tenant. So an all round a good experience. They are a good bet in my view for a long term relationship - whether as a tenant or a landlord.

A · 11 January 2019 · Snellers Kingston Upon Thames

★★★★★ 5/5

Google

After I had been on the market for six weeks with another estate agent I appointed Snellers and within two weeks they had multiple offers for me. The sale is going very smoothly and Jack is keeping me very up to date on everything. Would definitely recommend this agent.

Alice · 11 January 2019 · Snellers Kingston Upon Thames

★★★★★ 5/5

Google

Very good experience. We rented a place initially from Penney & Co (now Snellers). They were great at sorting out any issues we had with the flat in very efficient time (e.g. damp problem by a window, etc). They supported us to liaise with landlord about leaving contract early, as we bought a place. Had a little issue here as Snellers informed us there was a landlord fee of around £200 but this was not in our contract so in the end they let it go. Regardless of that tiny hiccup we'd like to give them 5 stars because before we rented through Barnard Marcus in Surbiton and it was a terrible experience. Whereas, with Snellers it was easy and genuinely felt they look out for their tenants.

Joel · 11 January 2019 · Snellers Kingston Upon Thames