Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

Snellers Hampton team has been exceptionally good! My and my husband have use them to sell our house after negative experiences with other agencies. From the first visit we received very high standard and professional service. It was kept that way until the sale was completed. Not mentioning that house was sold within couple of weeks from the first viewing. We were impressed with number of clients they have and number of viewings they were able to arrange. We got best price anyone could offer us and we sold our house for the record price in the area. Whole department dealing with our house was prepared and well informed and we felt like they doing all the hard work which made the process smooth and not stressful. Well done team and thank you. We would highly recommend Snellers to anyone who is looking to buy or sell they simply the best. Special thank you to Gary, it wouldn’t happened without you. We are looking forward to using your services again. Aleksandra & PawelPositiveResponsiveness, Quality, Professionalism, Value

Aleksandra · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Aleksandra, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with the Snellers Hampton Hill. Comparing to other agencies, Snellers agents were much more professional, kind and helpful. We booked a viewing with Harley who was very knowledgeable about all the details of the properties. Was very involved in helping us finding the right place and answering all the questions we had, contacting landlord when there was a need. We were ready to take one of the apartments he showed us, even had the offer ready to send, unfortunately we had to change our plans last minute. But Harley made it all much easier and if we need help with finding the property again, we will definitely contact SnellersPositiveResponsiveness, Quality, Professionalism, Value

Magda · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Magda, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Our experience with the team at Snellers has been brilliant. They are knowledgeable, responsive and above all else, so easy to get along with. They have been great at reassuring us during what has been a very uncertain time to buy a house. Tom has been a star, going above and beyond to get our house purchase through as smoothly as possible. We would highly recommend their services to anyone looking to buy or sell a home.

Camilla · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Camilla, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

A really good experience; Alice and Kim are that rare mix of highly professional and warm. Easy to contact, clear with their answers and recommendations. I would not hesitate to recommend Snellers.

Genevieve · 10 January 2021 · Snellers Kingston Upon Thames

Agent replied · 9 January 2025

Dear Genevieve Landricombe, Thank you so much for the fantastic feedback, the team at Snellers Kingston are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Tom and Gary at Snellers are the type of Estate Agents that you WANT to be dealing with. They are kind, professional, easy to get hold of and very attentive. Sadly our purchase with Snellers did not go through, but should I ever need to buy again, I would certainly go back to Gary & Tom as they were just great.PositiveResponsiveness, Professionalism

Lorna · 25 October 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Lorna, Thank you so much for the fantastic feedback, the team at Hampton Hill are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Svetlana · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Svetlana, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

3/5

Google

Rating only, no written review.

Guida · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Guido, We were sorry to read your review but I understand that Alice Crieghton from the Kingston office has been in contact with you already in order to resolve any issues at your property. If there are any further concerns that you may need to raise, please do not hesitate to contact, but in the meantime would like to wish you well during these difficult times. Kind regards Marilyn Plews, Customer Relations Team

5/5

Google

Pauline is extremely professional, plain speaking, clarifies and delivers. Removes stress and strain, would highly recommend.

John · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear John, Thank you for your kind words regarding our Kingston office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Kim was great and super helpful, making the whole process very straightforward and stress free! Can't wait to move into our new place :)

Aris · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Aris Cruz Calderon, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with Snellers at Kingston . Kimberley was so helpful and calm when I was feeling stressed. Would highly recommendPositiveResponsiveness, Professionalism

Jayne · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Jayne, Thank you for taking the time in providing such lovely comments about Jayne in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Very pleasant experience finding tenants through Snellers. Kim has been very professional and attentive, and kept me informed and updated throughout the process. Lovely ladies at the agent, thanks!

Teresa · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Teresa, Thank you for your great review regarding our Snellers Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great service and always there to help with any queries. Snellers team is very approachable and always have time to provide answers to any questions you might have during a tenancy process. Cameron was absolutely amazing from the moment I booked the viewing in to the day I received the keys, and throughout the whole process always keeping me on the loop on where things were at any given time.

Carlos · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear André, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

The most professional letting agent I have rented through. I have a dedicated property manager who looks after any issues as a tenant, no matter how small, quickly and effeciently. I've just had a really top quality washer dryer installed - as soon as an issue came up with my existing 2 machines, my property manager Kirstie organised a replacement promptly and I'm really impressed with the quality and not just a 'run of the mill' replacement. I really recommend these guys.

Rachel · 24 October 2020 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Rachel, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Rating only, no written review.

That · 25 August 2020 · Snellers Teddington

5/5

Google

Always received great support from Holly Maingot, willing to help with any issues.

Gavin · 25 August 2020 · Snellers Teddington

1/5

Google

I have been contacting Jackie since December 2019 to get a new fob for my buildings electric gate, constantly being told it has been order, it's on its way, until she stopped responding to my emails only to find from another member of their team, Georgina, that nothing has been ordered. After finally being given the item to order, it was the wrong one and wont work. I have now been calling every other day for the last 2 weeks, and have not called me back. I am now out £80 for the incorrect fobs and am still waiting a call back. Awful service.NegativeResponsiveness, Professionalism

Vanessa · 25 August 2020 · Snellers Teddington

5/5

Google

A massive thanks to Snellers, in particular the thorough and professional Sharon Bastion. A great effort was made in supporting us to find the right home for our business and I would have every confidence in recommending her team and their services for commercial property negotiations.

Wonderlust · 25 August 2020 · Snellers Teddington

5/5

Google

My partner and I are moving to London for work, and wanted somewhere spacious but good value. We found it on the first go! We had a lovely estate agent Harley who showed us round the flat and helped us settle a great deal for letting. He was very responsive and friendly and always ready to answer any of our queries. We would definitely recommend Snellers Hampton Hill and we can’t wait to move in!PositiveResponsiveness, Quality, Professionalism, Value

Issy · 24 August 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Issy, We are delighted that you took the time to leave such a fantastic review which the Hampton Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

Rating only, no written review.

Guj · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Guj, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great service the staff is really helpful

MIlko · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mllko, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent service from the lettings team :)

Hayley · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Hayley, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Daniel and Jessica were very helpful. Thank you

Sachin · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sachin, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dealt with Tom Warrington who was a great help and gave fantastic advice highly recommend Tom 👍🏻 …

Josh · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Dear Josh, I am writing to say thank you for your kind comments about the service you received from our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Very happy with Snellers, namely Bella, who is always very professional, quick and a real problem solver. Thank you Bella for your help!

Niknok · 16 June 2020 · Snellers Hampton

Agent replied · 15 June 2024

Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

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