Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

Harley was very responsive and polite! He helped us a lot throughout the entire process. From the beginning he always responded to our enquiries very fast. We have managed to sign the contract the way we wanted and we are very happy that he supported us.PositiveResponsiveness, Quality, Professionalism

Leonardo · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Leonardo, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Snellers (Tom Warrington) and team did a fantastic job of selling our property. They stepped up when we had challenges with the sale and came through with a great result all round. Very responsive and friendly team

Philip · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Philip, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

I contacted Snellers Hampton while searching for a rental property. All the staff I talked to on the phone and met for the viewings were very kind and helpful. They pay attention to the details and the information you give to them to support your search accordingly, which is really rare for most of the agencies I have contacted so far. They also work fast and respond quickly to your queries.

Dolun · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Dolun, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton Hill office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Harley is one of the most talented, nicest, and genuine estate agent I've come across. He is very proactive, has an incredible knowledge of the local market, and a very good professional property adviser. Many agents will you into a property and leave you alone. Harley will help and advise you throughout the process and stays in touch afterwards to ensure you’re happy and content. I will definitely reach out to Harley next time I am looking to move and highly recommend him.PositiveProfessionalism

Munveer · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Munveer, Thank you for taking the time in providing such lovely comments about Harley in our Hampton Hill office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Tom provided a first class, professional and friendly service, always available to talk things through. Snellers sold my old house and helped me find a new home - I would never have been able to purchase the new place without Tom’s wily negotiating skills! I’ll be forever grateful for all the help and expertise Tom and Snellers provided throughout the process - can’t recommend them enough! Thank you, thank you, thank you!

Jane · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jane, I was delighted to read the comments in relation to Tom and our Hampton Hill office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Snellers have been excellent throughout. From the outset they have been most professional, working hard in this very difficult climate with myself as Landlord, as well as with my tenants. I can heartily recommend them as top class estate agents.

Patricia · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Patricia, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Had a fantastic experience with Christie from Snellers Hampton Hill office. She was always on top of any developments and ensured we completed on time. Always easy to reach and talk to, would definitely recommend her when buying or selling a property.

Anish · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Anish, I am writing to say thank you for your kind comments about the service you received from Christie and our Hampton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I contacted Harley about one of his listings and he arranged for his colleague show me the property. Jess showed me the property and was very friendly and professional. Harley communicated very well with me informing what is going on, the process and was very efficient at answering my queries. Due to clear communication I was always in the know and the total interaction with Harley did not last too long as the service was very efficient.

Hannah · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Hannah, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We would like to thank Tom, the manager at Snellers Hampton Hill, for all his help with our house sale. He helped coordinate matters between our buyers and our solicitors. He provided advice and helped with negotiations for our onward purchase. He has been very attentive and always willing to help, so we are very grateful to him for keeping everyone on-board and informed at all times.PositiveQuality

As · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sir/Madam, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Currently purchasing a property with Snellers, and Ross Cameron has been outstanding. Easily approachable, always contactable and most of all shows genuine empathy with the emotions involved with a sale / purchase. Couldn't recommend Snellers and in particular Ross highly enough.

Matthew · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Matthew, Thank you for taking the time to leave a review regarding your experience with Ross in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you to Jessica in Lettings for her wonderful customer service. She was extremely polite, very professional and so helpful which made our experience with Snellers a positive one. I would recommend anyone who is looking to rent a property in the Hampton area to go through Jessica.PositiveResponsiveness, Professionalism

Aisling · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Aisling, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Each member of the team we dealt with worked professionally with us to navigate the sale of our house. They listened and responded to our requests. Ross did a great job dealing with the coordination and negotiations. To date everything is going smoothly and Ross is keeping us up to date with the progress.PositiveResponsiveness, Professionalism

Anthony · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Anthony, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Have found everyone I have spoken to at Snellers to be very professional, knowledgeable and more importantly easy to get along with whilst listening to my needs for my next house. They have been reassuring and attentive throughout the selling process. Would recommend.PositiveResponsiveness, Professionalism

Tina · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Tina, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica has been an absolute joy to work with! She is quick on the emails and the phone calls and is always open to answering all of the questions we had. She was very lovely when bringing us around different properties and Snellers should be very proud of her!PositiveResponsiveness, Quality, Professionalism

Zoe · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Zoe, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I am in the process of buying a new flat through Snellers, Hampton Hill and have been dealing with Ross. Ross has been very helpful and has listen to me about my budget etc when other estate agents have not. Ross has simply been brilliant and has the patience to deal with my queries, for what is an exceptional stressful process for myself and I cannot wait to move in to my new place. I would strongly recommend Snellers to all my friends if they where looking for a new place. Thanks RossPositiveResponsiveness, Professionalism

Helen · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Helen, Thank you for sharing your kind words about Ross. Your comments are much appreciated by the Hampton team. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had an amazing experience with Christie from Snellers Hampton Hill office. Very knowledgeable, experienced and understanding agent! She was always at the top of the process and invaluably contributed to the smooth purchase of our new home. Would definitely highly recommend her!PositiveResponsiveness, Professionalism

Inna · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Inna, Thank you for taking the time to leave such great feedback regarding your experience with Christie in our Hampton office. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We've been in our new house in Hampton for a few weeks now - Christie at Snellers found us a beautiful home. She was responsive, communicative and professional throughout, which was extremely helpful as we were first time buyers. Highly recommend, thank you Christie!PositiveResponsiveness, Quality, Professionalism

Joe · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Joe, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Had an amazing experience with Snellers in Hampton Hill. Booked a viewing with Harley who was brilliant, very knowledgable about the property we were visiting and very honest. Upon finding out more about what we were looking for, he even took the time to show us another nearby property which we really loved! As a first time renter, he was very helpful and gave us lots of useful information for the future. Would definitely recommend trying to book in with Harley if you can!

Danny · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Danny, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We purchased a bungalow from Snellers and as I was acting on behalf of my elderly parents, it was particularly difficult to arrange viewings etc for them especially since I live three hundred miles away but Jessica made it very easy and she was very accommodating. She also kept me informed all through the process. Thank you very much. My parents are very happy with their new home. Kind regards Caroline

Caroline · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Caroline, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Our experience with the team at Snellers, Hampton Hill, has been great. We completed on our sale in Hampton last week, thanks to the fantastic work from Gary Oliver, Jessica Moreno, Tom Warrington, and the rest of their friendly, helpful team. From the very beginning, Gary was very genuine and honest regarding our valuation, and obliging in the fact that we suddenly wanted our house put on the market in a matter of days (even though we’d be thinking about it for a year!). They worked hard and seemingly communicated well as a team to sell the house, of which we sold (and bought a house through a local agent in Wiltshire) within three months, which is great considering the times we live in. Jessica Moreno was very helpful, patient (with me), reassuring and responsive throughout the nerve racking process; and Tom and the rest of the team were also there to help as well in many ways. We would highly recommend their services to anyone looking to buy or sell a home in the Hampton area.

Kath · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Kath, Wow what fantastic feedback! Thank you for your kind comments about the service you received from our Hampton office. We really appreciate you taking the time to post this review as feedback is very important to us especially when we receive outstanding comments like this. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Excellent service from Ross, always quick to respond, very knowledgeable, and was a trusted partner in the process of selling our flat. He continued to go above and beyond when we were placing an offer on our next house (despite not being on sale through Snellers), arming us with his industry knowledge to help us win a best and final offer. Has has continued to work hard on making sure everything goes smoothly along the chain.

Frederick · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Frederick, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Having dealt with a few different agencies, our experience with Snellers Hampton Hill has been very positive. Harley Baker has provided us with great service - always being on time for viewings, answering all our questions, and willing to provide solutions based on our needs. He is attentive, responsive and helpful; he is an asset to Snellers and I hope to find our next rental with him!PositiveResponsiveness, Quality, Professionalism

Gauri · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Gauri, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Jessica was amazing and helpful trying to find us a flat! She was very quick and efficient with regards to referencing and was available to answer any questions we had. Me and my partner have been renting for years with different estate agents and I could not recommend Snellars in Hampton hill (especially Jessica) more! She made a very stressful task into a peaceful one!PositiveResponsiveness, Quality, Professionalism

Danielle · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Daniella, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Recently purchased our house through Snellers Hampton Hill. Incredibly pleased with the professional service we received. Despite it being a house in chain, we were provided with daily feedback from our dedicated advisor Claire. She was extremely proactive and positive in responding to our queries and kept us in loop regarding any developments. Furthermore, Gary, the director was also available to respond to our queries enthusiastically. This was greatly appreciated by us considering we were purchasing a property in a long chain and that too in unusual times of Covid. Highly recommended to anyone looking for a Five star service.

Sabeen · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Sabeen, Thank you for taking the time to leave a review regarding your experience with Claire and Gary in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

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