Trusted Agent profile
★★★★★
1,377 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
324
Reviews on Trustpilot
Business-wide
Snellers's three offices, most reviewed first. Each has its own page.
Showing 1,046 reviews on Google only. Show every review
5/5
GoogleWe were shown round a couple of flats in the Hampton area by Harley - he was incredibly helpful, answered all of the questions we had and gave us extra information and tips to help us with our hunt for a flat! Thank you Harley!
Dear Phoebe, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleCouldn’t recommend this agency more: they were very reactive to our demands and helped us find an amazing property under a week! A special shout-out to Olivia who’s been super friendly and helpful regarding any concerns or questions we had :)
Dear Imane, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSnellers have helped us sell our house just recently. They have been patient, friendly and professional at all times. Thank you to Jessica and Tom for all your help. Imogen
Dear Imogen, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleOutstanding service. Professional, attentive and above all appreciate the human side of selling your home rather than merely box ticking. Thank you so very much. This is not just any estate agent - this is Snellers estate agent!!!!
Dear Hilary, Thank you for your kind words regarding our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleJessica is been a very helpfull and professional help for us for all the paperwork of renting an appartment. I highly recommend her services as well as her company. Most appreciated.PositiveResponsiveness, Professionalism
Dear Angel, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSold a property via Snellers, they gave great advice on the price point and helped to arrange a good number of viewings, eventually leading to a sale at asking price. Tom and Christie get the thumbs up from me!
Dear Gilbertas, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJessica from lettings was fantastic! With her friendly and professional manner she went above and beyond the normal call of service, I would certainly recommend Snellers Hampton Estate Agents to anyone.
Dear Juan, Thank you for your great review regarding Jessica and our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
4/5
GoogleJess was very helpful during our searches for a rental property. She kept us up to date on new offers and was very patient with all our questions.PositiveResponsiveness, Professionalism, Value
Dear Jacqueline, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton Hill office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJessica and Tom and the team at Hampton Snellers were very impressive when we purchased our new home from them. They were professional and responsive.PositiveResponsiveness, Quality, Professionalism
Dear Judith, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBig thank you to Harley from Snellers . Harley is an upstanding guy, extremely professional and the care and concern he had for all of our enquiries, someone you can firmly put your trust in. Definitely someone I would go back to if needed.PositiveResponsiveness, Professionalism
Dear Sandra, Thank you for your great review regarding our Hampton Hill office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe have received a very good service from Harley Baker from Snellers, he was very responsive and involved during our property search, honest and helpful during negotiations and flexible with appointments. Thank you!
Dear Przemyslaw, Thank you for your kind words regarding our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleHad 3 options to choose from for selling my property and from the off Tom Warrington and team really stood out with the attention they gave to the valuation and the total professionalism throughout the sales process and they shared some excellent advice. Would certainly recommend to anyone selling in the Hampton area.PositiveResponsiveness, Quality, Professionalism
Dear Wyn, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThis has been a very difficult year under covid 19 but the team carried on , making it convenient and accessible for us to continue with our sale. Tom and Christie especially have been working hard on getting the sale for us. Christie was very informative on keeping us up to date and pushing the sale to go through of which we are very grateful. Many thanksPositiveResponsiveness, Professionalism
Dear David, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleI wish to personally thank Harley for all the help and support he has provided me with in the last week between showing me the property to view and helping and advising with the tenancy application process. He has been extremely pleasant, professional and courteous at all times. Pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Dear David, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleChristie did a good job to push our purchase in Hampton through. She was proactive in finding a damp specialist and organised for us to see the house post offer being accepted. Also arranged for our cleaners to come in and give the house a spring clean before we moved in. Thanks Christie.
Dear Richard, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Hampton office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleVery professional estate agents, Christie went above and beyond to get our dream home for us. Very honest and upfront about everything. We are very happy we were able to find the house we are going to live in so fast. Thank you Christie and thank you Snellers For making my family’s dream come true 👍 …
Dear Ajit Thank you for taking the time in providing such lovely comments about Christie in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleSnellers of Hampton found us a buyer for our Property in super quick time They were professional and the Sales Executive Christie kept us informed and liaise between the buyer and us at all times and must be commended for her professional services in concluding the sale.PositiveResponsiveness, Professionalism
Dear Nat, We are really pleased to read your positive review regarding the service from our Hampton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI have worked with this agency towards renting a property. The agent I worked with, Alex, was really professional, helpful, attentive and patient. Even if in the end things did not work out, I really enjoyed working with Alex and the agency team. I would definitely work with them again if I would be going to move home.PositiveResponsiveness, Professionalism
Dear Farbod, Thank you for your kind words regarding our Hampton Hill office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleHarley was immediately welcoming when showing us our new property. Harley was also very easy to communicate with and always got back to straight away with any questions asked. Made it very easy for me being my first place !PositiveProfessionalism
Dear Nathan, Thank you for taking the time in providing such lovely comments about Harley in our Hampton office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJust rented a property through Snellers and Lettings Consultant Jess Taylor has been a tremendous help through the whole process, going above and beyond to help us with any issues or queries we had - something we haven’t experienced with previous estate agents! We’d thoroughly recommend Snellers.
Dear Abigail, Thank you so much for the fantastic feedback, the team at Hampton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
4/5
GoogleJust want to say big thank you to Harley for his service and help in our property search. He was very responsive, friendly and helpful. Other than Harley’s professionalism and great communication skills, I really admired and appreciated how he was following COVID-19 regulations to ensure that current tenants as well as everyone else viewing the properties is safe. In one of the viewings he arranged for me, another couple where there to view the same flat but they did not bring masks nor gloves. Harley was very quick and professional in handling the situation and politely explained to them that he won’t be able to let them in the flat without masks. Luckily Teaco was in the corner and the couple were able to get masks.PositiveResponsiveness, Professionalism
Dear Sezar, Thank you so much for the fantastic feedback, the team at Hampton Hill are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleHarley from Snellers in Hampton Hill has been absolutely brilliant in helping us with our property search. He has been extremely proactive in finding properties which included everything we were looking for and went out of his way to provide excellt customer service which was much appreciated!PositiveResponsiveness, Quality, Professionalism
Dear Ryan, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI viewed, offered on and ultimately agreed a contract to rent a house with Snellers. Jessica was so helpful throughout, answering any emails promptly and was always on hand to answer any questions and expedite the process. I was left with the distinct impression my agent was on top of it throughout. Thank you for your service. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Dear James, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleJess in Lettings has been absolutely fantastic. This is tough time in general for everyone and she has made the experience of renting a house better than we would have ever expected. This office have gone beyond to ensure this process was efficient and took our needs into consideration.
Dear Justin, We are delighted that you took the time to leave such a fantastic review which the Hampton Hill team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.
