Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

Hi I wanted to share my fantastic experience with Snellers estate agents in Kingston. Lilli have done a very professional job with handling my letting requirements and for sure I will use her again and recommend them if you looking for property to let in Kingston! Well done Lilli!!PositiveProfessionalism

Medhat · 24 October 2021 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Medhat Thank you for taking the time in providing such lovely comments about Lilli in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

I’m not usually one to write reviews but felt I needed to for the exceptional service I received at Snellers. I really want to say the biggest thank you to Hope who made the whole process with my property search actually enjoyable and stress free. I really felt as though she went above and beyond to ensure I was happy and kept me updated every step of the way. Couldn’t recommend enough, thank you Snellers.PositiveResponsiveness, Professionalism

Georgia · 24 October 2021 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Georgia. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We were delighted with the service levels, exceptionally helpful attitude and professionalism we received as part of our service during a recent let with Snellers. We wanted to express our gratitude to both Tom & Hope, who make the process seamless and problem free. Their communication and responsiveness was first class, even when we asked some difficult questions and we really felt as though they went above and beyond to ensure things went smoothly. They come highly recommend by us, thank you team SnellersPositiveResponsiveness, Quality, Professionalism

Sylvie · 24 October 2021 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Sylvie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

This is the 2nd time I have used Snellers Kingston to rent a property and the 2nd time they have been incredibly professional, efficient and responsive. Hannah was a brilliant from day one. She showed me the property, put forward my offer and dealt with the tenancy application progress. I love how diligent she was on calling me to keep up momentum on the tenancy process, very professional!PositiveResponsiveness, Professionalism

Giles · 24 October 2021 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Giles, We are thrilled to hear that you are pleased with the service you have received from Hannah and our Kingston office and that you’ve kindly taken the time to write a fantastic review. Kind Regards Sarah Tranter, Customer Relations Team

5/5

Google

My wife and I were incredibly fortunate to work with Lilli at Snellers Kingston. Not only was she very professional, but helped us get an amazing new flat at a great rental price. This was all confirmed quickly, and she was very helpful throughout the process (which can be quite overwhelming with the amount of forms and payments that have to be made). We've been in our ideal home for a few months now, and couldn't be happier.PositiveResponsiveness, Quality, Professionalism, Value

Jason · 24 October 2021 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Jason, Thank you for your great review regarding our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

We recently rented a property at Kingston via Snellers and have been extremely impressed with the overall experience. A BIG thank you to Hope who understood our requirements, recommended the right property and was a pleasure to interact with throughout the process. She was always willing to help us out with any queries, nothing was too much trouble for her to manage. I have already recommended Snellers to a couple of my friends and colleagues which is a real testament to Hope’s work..PositiveResponsiveness, Professionalism, Value

Siddhartha · 24 October 2021 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Siddhartha, What a lovely review you have given regarding our Kingston office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Always provide professional and reliable service

David · 25 August 2021 · Snellers Teddington

5/5

Google

Excellent service. Very comprehensive.

Louise · 25 August 2021 · Snellers Teddington

1/5

Google

Getting a response is a fair task. If you have the option to shop around I would.

Zara · 25 August 2021 · Snellers Teddington

Agent replied · 24 August 2024

Unfortunately we are unable to assist with this matter as it is not clear what the complaint is referring to. Please call me on 020 8977 2204 so we can resolve your issue. Kind Regards, Kimberley

5/5

Google

Great all-round professional company. A joy to deal with, quick at responding and would highly recommend. Thank you

Andrew · 25 August 2021 · Snellers Teddington

5/5

Google

Agrimar Uk Ltd - Very pleased with the service given by Kavel and his team. Kept up updated throughout the process . Thoroughly recommend!

Eunice · 25 August 2021 · Snellers Teddington

5/5

Google

Chhaya provided a Capital Gains Tax valuation for our commercial/residential property. Despite all the challenges of researching 1982 valuations during the Covid lockdown Chhaya was very persistent and managed to visit the British Library to obtain historical prices and provide a comprehensive report that met our needs. Thanks Chhaya, I would highly recommend your work!

David · 25 August 2021 · Snellers Teddington

5/5

Google

Sneller Commercial assisted during a turbulent time with outgoing Tenants. A thorough undertaking of Dilapidations resulted in thousands of pounds of work that the Lease required by outgoing Tenants. Constant communication coupled with refreshingly energetic ‘can do’ attitude made it a pleasure to deal with Snellers .

Gav · 25 August 2021 · Snellers Teddington

5/5

Google

I received an excellent service from Sharon Bastion at Snellers. Will definitely use them again. Although as they have found me a great tennant on a long lease, probably not for some time. Thankyou.

Conor · 25 August 2021 · Snellers Teddington

5/5

Google

We moved to Snellers as our Managing Agents just over two months ago. Very impressed by the professionalism as well as the efficient and friendly communication. We appreciate the support and the commitment shown.

Vicki · 25 August 2021 · Snellers Teddington

5/5

Google

I am a Director of a residents association in a block in Teddington, managed by Snellers Commercial. The service we continue to receive from Snellers is outstandingly good. Our agent there is Georgina Milne, who is very responsive, always available and knowledgeable. With her guidance, and that of her colleagues in the company, our residents association is well served and our interests are protected. I would commend this service to any residents association as representing good value for money, coupled with great service. Thank you Georgina

Adrian · 25 August 2021 · Snellers Teddington

5/5

Google

Working with Tom Warrington in the Hampton Hill branch has been a very positive experience. I had previously worked with another local agent where we had a horrible experience. I was delighted when Tom delivered everything I was expecting. His knowledge and customer care were a 10. We bought a house through Tom’s help and for me what stood out was his after care. Thank you for making it happen!PositiveResponsiveness, Quality, Professionalism, Value

Chadi · 24 August 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Chadi, Thank you for your great review regarding our Hampton office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

I could write a 1000 page book on estate agent experiences I've had over the past 9 months. Tom Warrington stands out for fantastic support, professional service, taking time to understand us and our needs - and also our changes too. He's got a rare, fantastic, personal and "unique touch". We're "driving hard" through our process, and Tom and his team are driving hard with us - it is truly fantastic to have this experience now. We're grateful we met Tom and he has showed us our first family home we are buying. Many thanks too to the rest of his Snellers Hampton team and management. They are all really friendly, uptodate, clear and helpful.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 24 August 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Rob, What a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica has been an absolute pleasure to deal with whilst sourcing my new place to live. She has a very personable nature and really understood my needs. I appreciated her honest approach too! Overall, all the staff at Snellers that I have met or spoken overall been very helpful and friendly.PositiveResponsiveness, Quality, Professionalism

Alisa · 24 August 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Alisa, We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with the Snellers Hampton Hill. Comparing to other agencies, Snellers agents were much more professional, kind and helpful. We booked a viewing with Harley who was very knowledgeable about all the details of the properties. Was very involved in helping us finding the right place and answering all the questions we had, contacting landlord when there was a need. We were ready to take one of the apartments he showed us, even had the offer ready to send, unfortunately we had to change our plans last minute. But Harley made it all much easier and if we need help with finding the property again, we will definitely contact SnellersPositiveResponsiveness, Quality, Professionalism, Value

Maria · 24 August 2021 · Snellers Hampton

Agent replied · 23 August 2024

Dear Magda, I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We have dealt with a number of different agents over the last few years and Snellers Hampton is by far the best that we have dealt with. Christie is very calm, honest and professional having ensured a smooth sale whilst Tom has always been equally excellent. A very nice group of agents who appear genuine and who are a pleasure to deal with. Highly recommended and a positive experience!PositiveResponsiveness, Quality, Professionalism, Value

Kadri-Ann · 24 August 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Kadri-Ann, We are delighted that you took the time to leave such a fantastic review which the Hampton team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We bought our new house through Snellers Hampton Hill and what a pleasant experience it was! We dealt mostly with Tom, who was incredibly helpful and accommodating when it came to viewings and liaising with the seller. We are so excited to move into our new home, and couldn’t be more grateful to Tom and his team.PositiveResponsiveness, Professionalism

Emma · 24 August 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Emma, What a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tom and Jessica stood out for us as professional, communicative and always willing to help. Even during a challenging lockdown, we constantly had viewings booked in eventually leading to a successful sale. We would recommend Hampton Hill Snellers to anyone wanting a stress free experience.PositiveResponsiveness, Professionalism

Daniel · 24 August 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Daniel, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Nicoleta · 16 June 2021 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nicoleta, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent