5/5
Rating only, no written review.
Agent replied · 15 June 2024
Dear Vivian, Thank you for leaving a review. We are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
Trusted Agent profile
★★★★★
1,377 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
324
Reviews on Trustpilot
Business-wide
Snellers's three offices, most reviewed first. Each has its own page.
Showing 1,046 reviews on Google only. Show every review
5/5
Rating only, no written review.
Dear Vivian, Thank you for leaving a review. We are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
4/5
Rating only, no written review.
Dear Chi, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Rating only, no written review.
Dear Alicja, thank you for leaving us a 5* review. We are pleased to see that you have had a positive experience. Kind regards Asma Chughtai Customer Relations Team
5/5
Rating only, no written review.
Dear Glen, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team
4/5
Rating only, no written review.
Dear Alejandra, thank you for your 4* review. Kind Regards Sarah Tranter Customer Relations Team
5/5
Rating only, no written review.
Dear Alicia, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Snellers provided a First Class Service, and highly recommended;)PositiveResponsiveness, Professionalism
Dear Patrick, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
Great experience with Sophie, Jessica and Frank in Snellers Hampton Hill, a smooth process start to finish. Thank you so much!PositiveResponsiveness, Quality, Professionalism
5/5
Ross was very knowledgable and took extra time out of his day to help with my property search, I would recommend him to anyone looking to buy in the area!
Dear Sasha We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Tom Warrington was an excellent sales agent, he managed the communications between ourselves and the seller calmly and professionally.
5/5
I have been speaking with Tom for a few weeks and I must say despite me not being a client of his, Tom has given me great free advice with regards to my property and has always been on hand to help. I have not sold my property yet but I wouldn't use anyone else based on his help to date.PositiveProfessionalism
Dear Henry, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I have recently rented a flat with snellers and I must say that the agency is really good a specialy Gabriel is very nice and a very good. I will recommend the agency based in a experienced with a good members of a letting staff like Gabriel .
Dear Mano, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I cant compliment Taylor Harris who recently showed me around a house in Teddington. He was extremely impressed by his warm and open communication skills. He struck the perfect balance between listening to my requirements whilst pointing out the benefits of the property we were viewing.PositiveResponsiveness, Professionalism
Dear Claire. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Taylor Harris has a genuine passion for finding the right home for his clients, even if he isn’t selling the Propery himself! Whilst on a viewing with Taylor I mentioned I’d seen a property with their Twickenham office 6 months previous. The property was no longer on the market but it was the place for me. Taylor took note, went off to do some digging and a week later my offer was accepted! This was despite the property not being on the market and registered with another agent in the Twickenham office. The only thing Taylor had to gain was seeing me get the property I wanted! He didn’t stop until I got it! He has an honest and genuine approach to selling properties. It’s a winning formula if you want your Propery sold. Thank you Taylor.
Dear Madeleine, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Me and my partner have been looking to rent and Jessica from snellers has been amazing! Always quick to respond and excited to show us places. She has really listened to what we have asked for
Dear Jade, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
Taylor, Tom and Gary were extremely helpful and professional. Great at answering all our questions and guiding us through the process with a really friendly manor. The sale was so well organised and as a result very fast, exceeding our expectations.
5/5
Over the last few weeks we have been contacting different agents for the start of our search in Hampton, we have found Taylor and Ross to be two of the most friendly, responsive and generally pleasant estate agents we have spoken to. I have recommended snellers as the first agent to call to all of the family! Thanks, James and LindaPositiveResponsiveness, Professionalism
5/5
Dear Snellers We just want to say that today we had the chance to view a property with Taylor who was the most informative and welcoming worker we have met. He allowed us to ask questions but more importantly, he was well prepared. We will be writing also a good review. Many thanks BPositiveResponsiveness, Quality, Professionalism, Value
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Hampton office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
The Lettings team at Snellers have been fantastic! Sophie and Jessica in particular have been very quick to respond to queries and always go the extra mile to assist new landlords. Couldn't be happier with the service!
Dear Salim, It’s great to hear that you have had a brilliant experience with our Hampton Hill office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Great experience with Snellers, Thank you Tom, Sonia and Clare for a good professional service. Keeping me up to date. Good Comms between the team whoever I spoke to was up to speed on the latest. Thanks again for making this an easy and good experience, bearing in mind this was mostly all handled during lockdown and without us having to be present in person.PositiveResponsiveness, Professionalism
Dear Mick, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
We bought a house through Snellers & our agent Ross Cameron was a delight to work with. He was at all times professional, friendly & helpful. We would highly recommend Snellers!
Dear Louise, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
A big WOW and massive thank you to fabulous Jessica Taylor and her team. Jessica’s dedication and endurance in making our lovely home come through was clearly wonderful. Jessica’s communication style was a winner and so was her creative thinking in the process of smoothly and efficiently pulling it all together in a professional but also gracious way. We feel very grateful for your ‘ten out of ten’ service. Thank you thank you:) Warmly, Nina
Dear Nina, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Snellers Hampton have been helping me with house tenancies for 7 years or so now and I have nothing but praise and thanks for their excellent service. It is what I would call a personal approach, which understands my needs and works with all parties to resolve thuings. I would single out Jessica Taylor for speacial praise, for very recently ironing out some difficult requests from an out-going landlord, and for her skilled and considered negotiating skills in bringing about an agreement that was acceptable to both parties. She has a deep grasp of the intricate tenancy legal regulations, and excellent relationship management skills to implement them succesfully. Thank you Jess
Dear Nigel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I have had a really positive experience recently from Snellers. I've been in regular contact with quite a few in the team including Jessica, and Emma who showed me around a flat in Feltham. They were all very lovely, approachable and professional. I didn't pick a place this time (due to my own circumstances), but I would consider contacting Sneller's again in the future if I need to look for somewhere.PositiveProfessionalism
Dear Gwen, what a lovely review you have given regarding our Hampton office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.