★★★★★ 5/5
GoogleA friend and I recently secured a flat with the help of Jemma and Agnivesh. Agnivesh was really friendly and knowledgable when showing us around the property, and Jemma really helpful when going through the whole process. Would highly recommend!
Adrian · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Adrian, Thank you for your kind comments regarding the Hampton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGabriel Banner at Snellers did a stirling job. He was always quick to come back to me and helped to secure a flat for me during difficult times. I thoroughly recommend their services and if you're going to use the Hampton Hill branch - ask for Gabriel!
Finn · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Finn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophie and her team were very responsive and great at communicating. They found tenants within days of the flat going on the market and it was a smooth process from there
Anna · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Anna, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI want to say a big Thank you to Sophie and Gabriel both have been fantastic! Gabriel and Sophie have been very quick to respond to queries and always go the extra mile to assist new landlords. Couldn't be happier with the service! Thank you.
Parwana · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Parwana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSnellers Hampton has been great. Been looking for a place for about 6 weeks spoke to snellers within a week I have the property I've been looking for. fantastic people to talk to and very kind. Thank you to everyone at snellers who helped me.
Melvin · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Melvin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 3/5
GoogleWe had quite a short window to find a property, and were very impressed by how very helpful and supportive Snellers were.
Though, consequently, we found out some information was withheld from us by Snellers, which would have made a massive difference to us financially if we had known!
This is why I have reduced from 5 stars to 3. Not as trustworthy as we thought!! Be careful!!
Eve · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Eve, thank you for your kind words. However i am sorry to see your experience has not been what we would have hoped for. I have passed your comments onto the directors who will be in tough shortly.
Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
GoogleTHE FAULTY TOWERS OF ESTATE AGENTS, BORRIS JOHNSON MUST BE WORKING HERE It’s a shambles!
Snellers Hampton hill
Positives truthfully
none absolutely none
Negatives
-I specified an area , they keep recommending places out of that area.
The hint guys is when someone specifies an area!
-I asked for photos of a flat for sale on Hampton high street
Both Jack and Jessica tried to upsell Other areas to me, ignored my email and didn’t send me the photos of the flat I was actually interested in.
If you can’t listen and answer a question, go back to nursery and learn the basics again.
-6 years ago when looking at rental
Flats I emailed about renting a flat I had seen same branch, they send back a load flats for me. Wrong area And 80% over my budget.
It’s seems like they just want your money and to feed you bull…… ,
If I want to be ripped Off and told A load bulloc.. i will look for the Tinder swindler!
I thought this was a Estate agents!
I will be avoiding Snellers like for life!
Reviewer · 16 June 2023 · Snellers Hampton
★★★★★ 5/5
GoogleSophie, Jess and Gabriel have all been brilliant. Great communication with me, always updating me by phone without me having to chase. I have been given good constructive feedback and advice the whole way through. Gabriel secured a suitable tenant on the first day of back to back viewings.
The transaction to move in has been seamless, with perfect contact and explanation from Gabriel.
Annabelle · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Annabelle, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe purchased a house through Snellers Hampton in October 2022 and had amazing service from Tom and Taylor throughout the purchase.
They are very friendly, we would highly recommend! Thanks for all you help!
Kalpesh · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Kalpesh, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJessica's been a delight to work with and understood my requirements clearly. She was calm, collected and didnt rush viewing decisions whilst submitting as much information as possible to enable an effective decision. She relentlessly searched and provided various befitting options in an otherwise competitive lettings market. She remained supportive and presented more options when I couldnt find the right property for my requirements and I cant recommend her enough and wish her the very best in her assignments !
Andy · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Andy, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent advice, super swift marketing and multiple offers within a week. Huge thanks to Ross and Taylor for always answering our phone calls and always being there to help. Ross went above and beyond with the lead up to exchange and then completion. Couldn't recommend the service we had from the team at Snellers in Hampton Hill more highly.
Emma · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Emma, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs prospective buyer we were more than delighted by Mr Tom Warrinton's help organising viewings and provided valuable infomation. He is perhaps one of your best agents, with a fantastic customer service attitude. Always patient with our many, many questions and clearly well informed about the property we viewed. Just wish all agents were as professional as Tom.
Shoei · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Shoei, Thank you for your kind comments regarding Tom and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSnellers has offered us a great service and have been quick and professional with their work. We would like to thank Gabriel for all his help in securing our property.
Oli · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Oli, Thank you for taking the time to leave a lovely review regarding Gab. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSmellers and especially Gabriel have been wonderful to deal with during a very long and arduous process of finding a new home.
Gabe has helped us every step of the way and has been patient and willing to help answer all our questions as this is the first time in many years that we have moved House.
If you are looking in Hampton Hill. Look no further than Gabriel at Snellers.
Graham · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Graham, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSadly our proposed purchase of a property in Hampton Hill fell through; however, my wife and I would like to express our gratitude to Tom, Gary and the team at Snellers who were fantastic.
Very communicative throughout and user friendly.
We’ll certainly be using them going forward with our property search and future disposal.
Jack · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Jack, We are thrilled to hear that you are pleased with the service you have received from our Hampton office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have had extensive experience of estate agents over recent years but the team at Snellers are by far the best that I have dealt with. They offered excellent pre sales advice as well as getting high numbers of serious buyers through the door and once the sale was agreed their dedicated sales support manager navigated us through the process, often keeping us better informed than our conveyancer. I would thoroughly recommend them
Julia · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Julia, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIf anyone is looking to rent a place to live then I would recommend Snellers as they provide outstanding service as they take care of everything as all the process is done online you just need to go and collect the keys. Specially Gabriel Banner was excellent who was looking after me. Also they provide 3rd party links which help in transferring energy suppliers, broadband, council and water bills which is really good.
Joyson · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Joyson, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOver the last 18 month, Sneller’s have dealt with renting out my property and then selling it. Both were done without any fuss, finding great tenants initially and then a good purchase price for the property. Tom and Gary were both extremely helpful and dealt with any problems that arose quickly and with professionalism.
Emma · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently purchased a house through Snellers Hampton and had amazing service from Taylor throughout the 4 month purchase. He was very friendly and gave us lots of valuable advice throughout the process especially being first time buyers. I would highly recommend! Thanks for all you help!
Becky · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Becky, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJosh Moody of the Hampton Hill office, property management team, was amazing all through my time as a landlord with Snellers. Nothing was ever too much trouble, he was knowledgeable and hard working. I never had to wait long for a reply to a phone call or email. All told, he made the whole letting experience quite seamless. Well done Josh.
Margaret · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Margaret, Thank you for taking the time to leave a review regarding your experience with Josh in our Hampton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe recently sold the house my mum had lived in for over 60 years through Snellers Hampton. The team at Snellers were excellent making the process as least stressful as possible for my mum. Many thanks to all involved and in particular Jessica who constantly kept me updated
Sharon · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Sharon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTaylor has been real good to us through the process from start to end. He made it easy for us to understand what’s happening step by step. Very professional and responsive. Taylor’s insights have been valuable for us in purchasing the property. Always available to answer our queries and emitted very friendly environment. Would definitely do business with him again in future.
Naim · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Naim, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have to say it has been a pleasure to work with Sneller’s especially Jess and Alex have been great in supporting our search for rent properties. Prompt with view scheduling and follows based on our requirements. Would definitely recommend their services.
Lakshman · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear Lakshman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI cannot thank Sophie Sheppard enough for going that extra mile. She's always been incredibly helpful when issues arises and ensures that things get done. I would highly recommend Sophie at Snellers Hampton Hill. Thank you Sophie for all that you do, your efficiency and kindness is much appreciated. Great and professional services received at all times.
N · 16 June 2023 · Snellers Hampton
Agent replied · 15 June 2024
Dear N Ray, hank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Hampton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
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