Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

The team at Snellers were friendly, efficient and helpful, especially Claudia! I had a lengthy purchase with many legal formalities to overcome but Claudia was persistent and tireless in her quest to achieve my completion date for me. She was professional, available and efficient. An easy recommendation.

Margaret Β· 20 August 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Margaret, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a great experience with Snellers Hampton, through the process of viewing and subsequently arranging to rent a new property with my partner. The branch manager Jessica Taylor was very helpful throughout, responded quickly to any questions we had, and dealt with the various administrative requirements efficiently. Would recommend!

Matthew Β· 20 August 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Matthew, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Bailey Mansell was polite, swift to respond and efficient. In addition, our experience with both him and his colleagues throughout the term of our tenancy has been a highly positive one.

Thora Β· 21 July 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Thora, We really appreciate you taking the time to leave such lovely comments about Bailey. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Rating only, no written review.

Dan Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Dan, I am sorry to read your 1 review. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great sales people and quick to respond

Chipo Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Chipo, It’s great to hear that you have had a brilliant experience with our Snellers Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Antonia was great . Knowledgeable and friendly!

Aneeka Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Aneeka, Thank you for your lovely words and for leaving a 5* review. Kind regards,Sarah Tranter, Customer Relations Team

5/5

Google

Mitchell dealt with my query quickly and professionally. Excellent service.

Scott Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Sophie, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Hampton office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

Antonia was amazing, very welcoming and professional.

Fady Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Fady, Thank you for your great 5 star review, and mentioning your experience with Antonia in our Hampton office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thanks Antonia for an exceptional viewing! Super helpful and had answers to all our questions

Benjamin Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Benjamin, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Use this agency two times, no problem at all, quick and reliable agents. Thank you for your service!

Olga Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Olga, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sophie was really helpful and prompt in dealing with an issue with our flat. 😊😊 …

Josephine Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Josephine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service, they helped sell out property quickly and efficiently. Would recommend them if you are selling or buying in the local area.

Jim Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Jim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Gabriel Banner is a credit to snellers very helpful and professional couldn’t have asked for a more attentive person to assist us. will certainly use snellers again Thanks Gabe.

Lesley Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Lesley, Thank you for taking the time to leave a wonderful 5 star Google review. Gabriel will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you Taylor and team for helping us find the dream home for my parents. You were always available whenever we had any questions.

Jess Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Jess, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

Very efficient and generally pleasant experience from start to finish! Jessica from Hampton branch (London) in particular was very responsive, friendly and helpful - thank you Jessica!

Laura Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I am very pleased with the prompt and courteous interaction I have had with Jessica Woods, aided enthusiastically by her managers. Thank you! Jennie Alkawari

Jennie Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Jennie , Thank you for your review, and mentioning your experience with Jessica in our Hampton Hill office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Finding a property to rent with Sophie Yeates and Gabriel Banner was easy and fast process. Professionalism and kindness in the highest level from everyone in the office. Thank you

BAV Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service from the team in the Hampton office. Efficient, responsive and on the ball! I know I'm in safe hands. Thanks Jess and the team.

Ekta Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Ekta,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The experience I have received from Gabe has been exceptional and has far exceeded any other agent that I have encountered recently . Went above and beyond by always keeping in touch even if just for a quick call to touch base or to let me know a new property was on the market or coming to market . Thanks Gabe .

Katie Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Katie, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Gary, Taylor, Jess & Tom are first rate! They have been extremely professional throughout, their communication has been faultless and they have been an absolute pleasure to work with.

Tara Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Tara, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

Jess and her team are great! They helped us so much finding our place, always friendly and professional! I would definitely recommend!! All the best!

Marco Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Marco, Thank you for taking the time to leave a wonderful 5 star Google review. Jess and the team will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The team at Hampton Hill have been very proactive in striving to get viewers for my property. Very pleasant people to deal with.

Pat Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Pat, It’s great to hear that you have had a brilliant experience with our Snellers Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica has been really helpful whilst we’ve been looking for properties. She’s been informative and been able to provide information and help with all of our questions and concerns. She’s helped us have our offer accepted by working with us and the vendor.

Niamh Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Niamh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We were very impressed with the general response/support received. Jess was particularly helpful with her help about possible rental suitability

Angela Β· 16 June 2023 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Angela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

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