Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

4/5

Google

Snellers Kingston Estate is unequivocally a great company. I want to express gratitude to all the agents from Snellers that guided me and my family in securing our new home in London. Special shout out to Matthew Ross who always kept us(family) up to date with the progress and worked effortlessly to help us secure and settle at the property in a short period of time. Regards, Brithany Samuels and Family

Lennox · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Lennox, Thank you for leaving a 4 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers have been fantastic in helping us find, secure and move into our new home. They’ve been incredibly responsive and always happy to help. We dealt with a few members of the team but our main point of call was Matt. An incredibly friendly experience from this agent.

Nikolas · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Nikolas, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Alex Robins from Snellers has been a great agent. He helped me adjust my original offer on a rental property, which gave me the best chance at being the chosen tenant, and it worked! I doubt I would have been accepted otherwise. When I couldn't provide prefered documentation for the application process, he helped me through alternative routes to getting my tennancy application through. This was always timely and relieved the stress. I would definitely recomend Alex and the Snellers team at Kingston.

Tom · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Tom, Thank you for your kind comments regarding Alex and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Alex was very lovely throughout our increasingly stressful and panicked housing search. I'm sure you know how difficult the London housing market is to navigate, especially as young professionals. But I'm very grateful to Alex that he called us back about a property where the landlord had accepted another offer that ended up falling through. As a result of him thinking of us, we were able to sign the tenancy on a property we were so heartbroken to have had to move on from, and got everything sorted super quick with just two weeks left on our current tenancy! It was very much crunch time and Alex delivered. Thank you for our new home.

Jessica · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers has been extremely helpful throughout our tenancy agreement. Rob is always very helpful and responsive and gets issues with the property sorted out quickly. He has also been very understanding and has helped to take my requests to the landlord and kept me up to date on decisions. Really appreciate it all.

Joy-Anne · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Joy-Anne, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I wanted to say a huge thank you for Matthew for helping us find our new home. His been amazing in helping us with the process. We found the Snellers team very supportive since the first moment we met them at the agency. A huge thank you to Claudia too for letting us view the flat in advance and for being so positive and helpful.

Chiarisse · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Chiarisse, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent experience using Snellers Kingston as our letting agent. We are moving abroad in July and appointed Snellers (Rob as agent, and Bethany as property manager) to manage the process. They found tenants extremely quickly (didn't even need to market broadly) and have been on the ball ahead of getting our tenants in with the necessary checks and tests etc. Very responsive team and a pleasure to work with.

Jacques · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Jacques, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers have been absolutely great for us, and we have to give credit to Rob for his exceptional assistance. He has made our experience with Snellers not only stress-less but also highly efficient. Rob's expertise in the field has truly shone through, as he has helped us navigate the process with ease. From start to finish, he has ensured that we are completely satisfied with the service we have received. We cannot thank him enough for his positive attitude and hard work.

Lee · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Lee, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Snellers is a great agency and Matt has been exceptional and I am glad he was handling our case. For the last few weeks he has been handling my daughters and her friends new rental in Kingston He has been so helpful and constantly provided updates and guidance so all the guarantors were approved and the letting agreed He has been patient and professional and made the whole process smooth for us so I wanted to pass on my Thanks to Matt and the team Regards Lisa

Lisa · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Lisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A huge thank you to Claudia who did an incredible job! She helped us much in locating a suitable apartment for renting, as from the outset she took time to communicate with us about exactly what we're looking for. Claudia always responded and acted so efficiently which impressed us much. We are also grateful for her patience in explaining the clauses to us. Her good and helpful advice is really a big relief to us when going through the negotiation and reference checking process. We could not be happier with the service and will definitely approach Snellers if we need to rent or buy a house in the future!

Yvonne · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Yvonne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Me and my partner managed to secure an amazing flat in Kingston thanks to Matt from Snellers. He showed us this flat before it was on the market and helped us secure a great deal on it. He’s been so friendly and helpful throughout the process, we couldn’t ask for anything more! Thanks for all your help Matt!

Megan · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Megan, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Smellers, and our agent Matthew, have been amazing in helping us with the process of letting in Kingston. Made the process smooth and did everything to make sure we got the best and safest deal, and Managed to get us in a beautiful apartment! Matthew was also always available for questions and concerns. Would definitely use again!

Sofie · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Sofie, Thank you for your kind comments regarding the Kingston team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Latifa · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear latifa, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you for all the work you have done for us!

Letife · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Letife, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Yacine is very professional and extremely helpful. Highly recommend

Joe · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Joe, Thank you for taking the time to leave a lovely review regarding Yacine. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Amazing service with consistent professionalism. Thank you to Jessica and the whole team.

Nerak · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Nerak, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very pleasant and helpful staff. Kept us regularly updated. Would recommend using this estate agents

Debbie · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Debbie, Thank you for the 5* Google Review and for taking the time to share your feedback. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I used snellers whilst looking for a flat, I spoke to Anthony who was very helpful and had great customer service, if I look for at other properties I will come back to snellers and Anthony.

Ben · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Ben, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The whole sales team at Snellers Hampton were really helpful and happy to answer all our questions. Special mention to Anthony who answers all our difficult questions.

Linette · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Linette, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter , Customer Relations Team

5/5

Google

I would like to thank you to Anthony who is very helpful and supportive. The best thing is that he is fair and happy person very professional. I hope he will continue doing good work.

Shahzad · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Shahzad, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Really happy with the Snellers team Had a nightmare with buyers pulling out early on in the sale but they just kept on finding new interested buyers They really work hard with the getting people through the door I strongly recommend them

Tonewave · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ruby has been great help during our first time looking and buying a house. Made the experaince super easy and is very quick to response to questions

Luke · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Luke, Thank you for your kind comments regarding Ruby and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Probably the easiest and nicest experience I've had since I began searching for properties in and around London. Staff actually answer your questions promptly and try to help in a friendly way. Jessica has been especially helpful.

Isabella · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Isabella, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Firstly, I would like to say a massive thank you to Anthony and the sales team at Snellers. The level of service, advice and professionalism that they offer is second to none. I would highly recommend Snellers for all of your buying and requirements.

Jacqueline · 19 October 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Jacqueline, We really appreciate you taking the time to leave such lovely comments about Anthony. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Hampton team in the future. Kind regards, Sarah Tranter, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

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