Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

★★★★★ Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

Many thanks to Matt at Snellers. He was most helpful, patient and empathetic. All of the admin ran smoothly. Matt was very efficient and kind with returning phone calls and emails.

Amy · 28 November 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Amy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Matt. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We recently let our property through Snellers. Rob and his team were excellent from start to finish. The process was smooth, communication prompt and we felt continually supported. We are really grateful for all the work that went into letting our property. Thank you!

Anna · 28 November 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Anna, Thank you for your kind comments regarding Rob and his team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service and very professional!!

Anjali · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Anjali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jessica was super helpful!

Fahad · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Fahad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica, and do not hesitate to contact us again. Kind regards,Sarah Tranter, Customer Relations Team

4/5

Google

Exceptionally responsive and accommodating! Thank you, Jessica!

Kaitak · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Kaitak Ng, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ethan from the lettings team has gone above and beyond in helping me with my search. Couldn’t recommend him more!

Neena · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Neena, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ruby was very professional and let me look at properties with out any hard sell that you sometimes experience with estate agents, which is a plus for Snellers.

Mark · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Mark, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you so much for helping us with getting our offer accepted. Throughout the process, Anthony, Ross and Taylor were very helpful and professional. We look forward to working with Snellers to complete our sale. THANK YOU!

Lakmini · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Lakmini, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Couldn’t have had a better experience with Snellers. Anthony was the best agent I’ve ever encountered and has gone above and beyond for us. Would recommend Snellers to anyone; an absolutely incredible Agents.

J · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear J Stride, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Highly recommend Snellers Hampton Hill. They were really proactive contacting us about new properties and great at communicating between parties. We hit a roadblock when several new offers came in after we had an offer accepted, and Snellers initiated a process which meant we got another chance to bid that was fair to all parties. The outcome was that we didn't lose the property which was a huge relief. All in all a positive experience with highly professional and proactive agents.

Stephanie · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Stephanie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton Hill office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Anthony went above and beyond to assist me in finding the perfect property. His knowledge of the local area and the housing market was impressive. He took the time to truly understand my requirements and preferences, ensuring that the properties he showed me aligned perfectly with what I was looking for. I couldn't be happier with their service, and I highly recommend Snellers in Hampton, with a special shout-out to Anthony, to anyone in need of a top-notch sales estate agent in the area. Thank you for your outstanding service!

Ian · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Ian, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The service I’ve received from Snellers has been outstanding. From the outset, be it my initial contact with Anthony through the valuation process, or subsequent communication with Ross, Ruby or Taylor, I was consistently updated with progress and never had to question any part of it. The team know their clientele in depth, and attracted prospective buyers who were suited to the purchase of my property promptly and efficiently. This is a great team at Hampton Hill who work well together and nothing is ever too much trouble; a vast difference from certain other agents who function like a machine, and who have more interest in huge databases and talking about nothing other than the size of their business, rather than building a strong rapport with their clients; putting them at the heart of everything they do, which is what Anthony and his team strive to do. This was the reason I chose to work with this team, and wouldn’t hesitate to do so again. Thankyou for all your hard work.

Ilse · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Ilse, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ruby Burridge was delightful showing me round a property in Windmill Road. She completely got my situation she didn’t rush me or give me a story she was not pushy in any way just very helpful and natural in her approach. I hope she can find me the type of property I need. I would recommend her to anyone looking in Hampton Hill.

Diana · 18 November 2023 · Snellers Hampton

Agent replied · 15 June 2024

Dear Diana, We really appreciate you taking the time to leave such lovely comments about Ruby. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Georgina has a very professional and yet friendly approach to looking after her clients' interests at Snellers in Teddington.

Martin · 29 October 2023 · Snellers Teddington

4/5

Google

Rating only, no written review.

이상훈 · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Thank you for taking the time to rate your service with our Kingston office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Claire · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Claire, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Eser · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Eser, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Inam · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Inam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Tommie · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Tommie, Thank you for leaving a 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Many thanks to Robert Mumford for his great support not only in finding the right house, but also in handling our move. He was always approachable and extremely helpful, even with problems that had nothing to do with the rental. Gladly again!

Norbert · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Norbert, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Robert. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Alex Robins helped us and replied our questions timely manner.

Ali · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Ali, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rob at Snellers gave some great advice on property letting - would recommend

Ash · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Ash, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Hannah was absolutely fantastic. Very responsive, timely and lovely through the whole process of finding a new place.

George · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear George, Thank you for your great 5 star review, and mentioning your experience with Hannah in our Kingston office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia at snellers has been extremely helpful with helping me find the right property for myself. A big thank you to her! Very kind and professional. I’d definitely be coming back in future.

Kristina · 24 October 2023 · Snellers Kingston Upon Thames

Agent replied · 23 October 2024

Dear Kristina, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

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