★★★★★ 5/5
GoogleI am very grateful to have Alex Robins. He is professional and responsible that I got a pleasant journey in my property searching. He is patient to understand our family need and help searching High quality choices for us. Surely I would seek for his professional services again in future.
Lesley · 25 June 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Lesley, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMatthew provided outstanding assistance in helping us rent our new apartment. He was incredibly professional, responsive, and attentive to our needs. We highly recommend Matthew and Snellers for anyone looking for a new home!
Marc · 25 June 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Marc, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Alex Robins to find a new home, and I couldn't be happier with the experience. Alex found the perfect house for me incredibly quickly, making the entire process smooth and hassle-free. His customer service was outstanding; he was always available to answer my questions and went above and beyond to ensure everything went smoothly. If you're looking for a letting agent who is efficient, professional, and provides the best customer service, I highly recommend Alex. Thank you, Alex, for your exceptional service!
Gerald · 25 June 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Gerald, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alex. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
GoogleSnellers has acted as our managing agent for around 4 years. For 3 of those years the service was not very good at all with regular interventions required and high turnover of staff.
For the last year however we have had fantastic service from Nathaniel Evanson, to such an extent that I wanted to record it somewhere. He has been everything that we have been missing. Responds to emails promptly, visits the property, picks up the phone and shows a genuine interest when speaking about the property.
Very happy with service currently received and all thanks to Nathaniel.
Andrew · 25 June 2024 · Snellers Teddington
★★★★★ 5/5
GoogleCharlie was very helpful and professional in helping us find a property. Would highly recommend.
Llio · 24 June 2024 · Snellers Hampton
Agent replied · 23 August 2024
Dear Lilo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy second year as a customer has commenced & no doubt I will be here next year with another positive update. I have had zero concerns thus far. Very efficient service.
Thank you Luke, thank you Snellers.
Josh · 24 June 2024 · Snellers Hampton
Agent replied · 15 June 2024
Dear Josh, Thank you for taking the time to rate your service with our Snellers Hampton office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCharlie at Snellers was really helpful during our search for a rental property in Hampton and Hampton Hill. The market is brutal at the moment but we were really pleased to deal with Charlie who was cheerful and knowledgeable and gave us great advice on our search. He was the only (seriously!) proactive agent we dealt with in the area, and took pride in getting to know us as clients. Thanks Charlie!
Charlotte · 24 June 2024 · Snellers Hampton
Agent replied · 23 August 2024
Dear Charlotte, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHi,
I would like give a honest review to Snellers Hampton Estate Agent..I would say they are really very helpful.they helped us every step. Specially the agent name charlie. He is a great person with lots of patience.He answered to all our questions which we were not sure about.and also helped us in processing our document. Overall great customer service.would definitely recommend to my family and friends. Thanks
Sharon Marques
Sharon · 13 June 2024 · Snellers Hampton
Agent replied · 23 August 2024
Dear Sharon, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hampton office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAlthough we didn’t sign with Ashleigh, I cannot fault her, or, commend her enough. She tirelessly sent through potential properties- which were great and was great with trying to find more properties that met our needs. Thank you Ashleigh for all your efforts. It was great knowing we had you looking after us!
Chantal · 8 June 2024 · Snellers Hampton
Agent replied · 23 August 2024
Dear Chantal, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Asgleigh. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleCharlie was super friendly and nice. Even though we had a ton of questions, he was really patient and took the time to explain everything clearly. It was a great experience.
Sania · 8 June 2024 · Snellers Hampton
Agent replied · 23 August 2024
Dear Sania, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI can highly recommend Snellers Estate agents, Ashleigh Hall is hands down one of the nicest people that I have met to date on my search for a new rental property.
She really goes above and beyond and is exactly what a great lettings consultant should be.
Her communication skills are impeccable, she listens, she is honest, she has great attention to detail, all whilst being knowledgeable, proactive and professional. I am thoroughly impressed! Thank you very much for all of your help so far, I am enjoying working with you and look forward to finding my next home together.
Claire · 8 June 2024 · Snellers Hampton
Agent replied · 23 August 2024
Dear Claire, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleThe service we have received from Snellers and particularly Jessica Taylor in our property search has been exceptional. Jessica has been super helpful and went above and beyond to make our search as stress free as possible. She is prompt to respond to queries and has made the whole process seamless.
Sherry · 1 June 2024 · Snellers Hampton
Agent replied · 15 June 2024
Dear Sherry, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jessica. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Charlie Southall to secure a property, and I couldn't be more satisfied with the experience. From the outset, Charlie demonstrated exceptional professionalism and efficiency, ensuring all required documentation was promptly sent and handled without any delays. His proactive approach meant that any issues we faced were swiftly resolved, showcasing his determination and eagerness to assist us every step of the way. Thanks to Charlie's outstanding support and dedication, we were able to secure our property in a remarkably short time frame. I highly recommend Charlie Southall for anyone seeking a seamless and stress-free real estate experience. Five stars!
Aidan · 1 June 2024 · Snellers Hampton
Agent replied · 15 June 2024
Dear Aidan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAshleigh has been such a wonderful help in my property search. Very professional, quick to respond to phone calls and emails, happy to help arranging for my viewing appointment.
Ashleigh was very knowledgeable during my viewing appointment, professionally answering all questions I had and offering excellent and reliable advice to make what could have been a stressful experience a lot more easier. Throughout the process, Ashleigh showed exemplary communication skills, promptly responding to all my enquiries. It is a great pleasure to have her working on my behalf. Big thank you to Snellers.
Daniel · 1 June 2024 · Snellers Hampton
Agent replied · 15 June 2024
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of liaising with Ashleigh Hall while searching for a rental property, and I couldn’t be more satisfied with the experience. From the moment we met, she was incredibly friendly and welcoming, greeting us with a warm smile that immediately put us at ease.
During the property tour, Ashleigh Hall was exceptionally knowledgeable and patient. She took the time to answer all of our questions thoroughly, ensuring we felt comfortable and informed every step of the way. Her professionalism and attention to details were evident as she highlighted the property’s features and provided useful insights.
What truly stood out was her genuine enthusiasm and willingness to help. She made the entire process smooth and stress-free, turning what could have been a daunting task into an enjoyable experience.
I highly recommend Ashleigh Hall to anyone in need of a rental property. Her friendly demeanor, patience, and expertise make her an outstanding agent. Thank you, Ashleigh Hall for your exceptional service.
Alice · 1 June 2024 · Snellers Hampton
Agent replied · 15 June 2024
Dear Alice, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ashleigh. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Ladin · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Ladin Zeynep Koken, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMatt Ross ,Profesional and very kind.
Sebastiano · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Sebastiano, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review regarding Matt. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMatt Ross is a very professional guy, attentive and present in everything, we were looked after with a lot of professionalism, a guy
very kind. A thousand thanks
Rita · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Rita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with the friendliness, interest and efficiency Matthew and Aaron showed while I searched for my ideal flat … and I’ve found it! Many thanks guys
Kitty · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Kitty, Thank you for your kind comments regarding Matthew and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Snellers to anyone looking for a professional Agent to manage the letting of their property. I have particular praise for Foysal Ahmed who I could trust completely to handle requests with courtesy and efficiency. For Foysal, nothing was ever too much to ask and he responded well to any questions I had with the Flat and the tenancy. Thank you Snellers, we have enjoyed a great journey together :)
Jo · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Jo, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMatthew Ross and the whole team made a stressful process super easy and straight forward. It was a pleasure to experience such professional conduct of high standard. Thank you 🙏🏾 …
Bafana · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Bafana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleWe have been dealing with Matthew and he has been extremely helpful and efficient. The process has been effortless and we are excited to move in to our new home.
Charise · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Charise, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat estate agents with even better staff. Alex has been amazing at answering all our queries on the property and make the process as smooth as possible. Makes a big difference to other agents we’ve dealt with!
Victoria · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Victoria , Thank you for taking the time to leave a lovely review regarding Alex. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe service I received from Snellers Kingston, particularly from Roman, has been exceptional. I highly recommend Snellers to anyone struggling to find property, and I suggest asking for Roman for the best service.
Jay · 26 May 2024 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Jay, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.