Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

We are having an excellent experience working with Roman Lyndon. He is professional, responsive, and attentive to our needs. His knowledge of the market along with the personalized attention and effort he puts into helping us find the perfect home is really appreciated. Highly recommend!

Alexa Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Alexa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

We gave 5 stars rating because Roman Lydon has given us an outstanding service during the process of renting a flat. He has been very proactive, professional and diligent, we very happy to be dealing with him and also I would like to give a big shout out to the entire team from Snellers they are all very professional. Thank you so much for making the process as smooth as it has been so far.

Gonzalo Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Gonzalo, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team

1/5

Google

Aggressive, incompetent and should purchase an abacus.

Todd Β· 23 September 2024 Β· Snellers Teddington

5/5

Google

Ross and Claudia and of course Anthony were all a pleasure to deal with, kept us well informed. thru some ups and downs , and of course got us over the line πŸ‘ …

Bill Β· 25 August 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Bill, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I live in America and was looking for a flat to be closer to my Cousin and her husband, Keith, near Hampton Court. Oscar had been working with Keith to find me a place. Oscar responded to my request immediately. After speaking with Immigration I realized I did not need a long term lease. I informed Oscar of this change and he not only responded with an email but a follow up on the phone. Great customer service. Oscar you’re a stud!

Jeff Β· 25 August 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Jeff, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Elias Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Elias, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Joe Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Joe, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Jeffrey Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Jeffrey, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Layo Adebanjo was incredible. He helped us find our new home. Answered every question and worry we had. I would highly recommend him!

Kristin Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Kristin, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Wonderful service and professionalism from the agency's manager, Matthew. Whether you are a tenant or a landlord, they will take care of you equally well. I would recommend and use this agency in the near future for sure.

Ieva Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Ieva, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Layo from Snellers while searching for a rental property. Layo was incredibly professional throughout the process, providing clear and detailed answers to all of my questions. He arranged viewings for two properties and ensured that the experience was smooth and informative. I highly recommend Layo and the Snellers team for anyone looking to rent a property, they made the process straightforward and stress-free.

Cerys Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Cerys, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team

5/5

Google

Excellent Service and everything went smooth. I am really thankful to Matt who really helped and supported and provided every follow up on the emails and provided update on the calls as I got the home keys today. Many Thanks. Matthew Ross is best...! 😊 …

Moazam Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Moazam, Thank you for taking the time to leave a lovely review regarding Matt. Kind regards, Sarah, Customer Relations Team

5/5

Google

Matt did a great job sorting out our new tenancy. He dealt with everything in a swift manner and was extremely helpful when offering advice about the process. After experiencing some issues with the referencing process (dealt with by an external agency) Matt and Snellers Kingston were able to quickly rectify and assist in any way they could, so we are thankful for their hard work.

Tim Β· 24 August 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Tim, Thank you for your kind comments regarding Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

A brilliant experience with snellers from start to finish. Successfully sold house with them very soon after listing on the market. All staff very knowledgeable and a big thanks to Ruby going above and beyond to ensure a smooth sale throughout the whole process too. Choosing this estate agent for sale of a house was the correct choice, highly recommended

Glenn Β· 16 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Glenn, Thank you for taking the time to leave a wonderful 5 star Google review. Ruby will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team

5/5

Google

I was supported by Charlie Southall for my recent letting in Hampton Hill. He was highly responsive, very efficient dealing with all matters and always positive. Nothing was ever a problem and I got confidence from Charlie that he could deal with anything that may arise. He was also cheerful and easy to work with. Highly recommended!

Matt Β· 16 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Matt, Thank you for your kind comments regarding Charlie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team

5/5

Google

We moved to Snellers Property Management about 18 months ago, and I have been so impressed. Our Property Manager, Jonathan, is the best we have ever had - responsive, proactive and efficient. Previous managers had failed for years to organise works such as replacing the cracked front path - Jonathan had it completed within a few months of taking on our property. He also understands about keeping costs down and has reduced our expenditure from the previous managers. Highly recommend Snellers, and Jonathan in particular.

Rachel Β· 10 August 2024 Β· Snellers Teddington

5/5

Google

Oscar has been a great help getting us through the process of renting our flat in Hampton. 10/10 service and guidance.

Charlotte Β· 9 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Charlotte, Thank you for your kind comments regarding Oscar and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Ashleigh has been really helpful trying to find me a new property for rent. She even sent me video of the property when i wasnt able to take the video call. Thanks Ashleigh!

Melanie Β· 9 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Melanie, Thank you for your kind comments regarding Ashleigh and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Snellers Hampton Hill team have been fantastic. They are friendly and hard working, and are always happy to take your call. Thanks so much for all of your service.

Luca Β· 9 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Luca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I would like to send a very big thank you to Oscar in Hampton Hill lettings for all his help and guidance in finding my perfect new home. Snellers local property knowledge and location coverage is excellent. I highly recomend this agency to everyone. Thanks again Oscar.

Lance Β· 9 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Lance, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Whilst I didn't end up using Snellers for my sale I had spoken to Anthony Bell a few times and found him very knowledgeable and helpful. He knows his stuff for sure and gave honest and upfront advice for which I was grateful.

Tanya Β· 9 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Tanya, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I chose Snellers in Hampton to sell my property, purely due to the fact that they felt like they wanted to sell the property the most. This passion carried through immediately, through the quick organisation of photos and the brochure and getting it onto the market in no time at all. An offer was accepted and they did not stop there. They continued chasing through the sale process and liaising with the chain to ensure that the sale could close. I have been impressed with the team. They took into account our requirements and worked around us, whilst being extremely responsive. I would recommend to anyone else wishing to sell through this team.

H Β· 9 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team

5/5

Google

Ashleigh Hall is unfailingly kind and considerate and always ready to help.

Nino Β· 2 August 2024 Β· Snellers Hampton

Agent replied Β· 23 August 2024

Dear Nino, Thank you for taking the time to leave a wonderful 5 star Google review. Ashleigh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Edit to update that the team also exceeded my expectation with regards to how they communicated with me after our business. Topnotch! Excellent service from start to finish! Kept me updated throughout the whole process and never failed to answer any of my queries! Special thanks to Anthony and the rest of the incredible sales team!

Fred Β· 2 August 2024 Β· Snellers Hampton

Agent replied Β· 15 June 2024

Dear Fred, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter , Customer Relations Team

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

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