Trusted Agent profile

Snellers estate agents in Hampton, Kingston Upon Thames and Teddington

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,377 reviews across 3 offices and 3 platforms

Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,377 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,048

Reviews on Google

All 3 offices

Yell logo

3.2 / 5

5

Reviews on Yell

All 3 offices

Trustpilot logo

324

Reviews on Trustpilot

Business-wide

Our offices

Snellers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,046 reviews on Google only. Show every review

5/5

Google

Snellers in general and Charlie in particular have been extremely helpful with my reletting of my flat. Charlie has gone above and beyond in what he has done for me - I couldn't have done it without him. He is professional, proactive and friendly. I can recommend him and Snellers highly.

Shelagh Β· 17 October 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Shelagh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

4/5

Google

Rating only, no written review.

Nabiha Β· 10 October 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Nabiha, Thank you for taking the time to leave a Google review. Kind regards, Sarah

5/5

Google

We are incredibly grateful to have found Snellers in our rental search! Oscar went above and beyond to help us find the perfect place to move into that not only ticked all the boxes, but we really genuinely liked. He was very patient when we had multiple questions, unlike other estate agents I have viewed with that ushered me in and out the door. He showed us multiple properties on several occasions and ensured we had all the information we needed before finishing the viewing, and even helped us plan how to choose between our first and second choices. We can't thank you enough Oscar, you've truly done more for us than we could've ever asked for!

Gigi Β· 10 October 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear GigI, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah

5/5

Google

I have good experience with this agency and the agent Matthew I was dealing with was very helpful .

Lina Β· 2 October 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Lina, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

5/5

Google

I’m so glad I chose Snellers because they are the best in Kingston, especially Matthew isThe best agent ever. Very kind and polite person, helpful.🀝 …

Roani Β· 2 October 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Roani, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

It was a real pleasure to work with the team in Hampton office! And special big thanks to Charlie, who constantly helped with communication, documents and advices. The whole process was extremely fast and smooth. Thank you a lot, guys!

Alexey Β· 26 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Alexey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

I have used Sneller Commercial for several years and their service has always been impeccable. Extremely knowledgeable of the local area but also greater London and beyond. I'd very happily recommend them.

Sean Β· 25 September 2024 Β· Snellers Teddington

5/5

Google

Snellers Kingston helped identify new tenants for me after the previous tenants bought their own house. I worked with Roman Lydon and Matt Ross and both provided excellent service and advice. Roman kept me updated during the process and was extremely helpful.

Mike Β· 25 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Mike, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

I have received a great service from Oscar, he has followed up and succeeded our expectations. I totally recommend this Agency and Agent 😊 …

Klaudia Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Klaudia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah.

5/5

Google

Friendly and great service. Charlie and Oscar were great - knowledgeable and friendly, and provided regular updates. Thanks both!

Meg Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Meg, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

1/5

Google

Disappointed! Having had to lose a rented property after very difficult circumstances it has been very stressful to work with individuals at snellers to have the deposit returned. Despite being told over and over again it isn’t it easy to have a deposit return . I was reassured by the manager that at the very latest . The deposit would be in my account today . It is not! I feel very let down by the team

Tracy Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Tracy, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Sarah

4/5

Google

Im recently been registered in Snellers and i have a very good expiring with Charlie Southall, very professional , quick to respond to phon call and emails, happy to help arranging for my viewing appointment. Thank you Charlie , i can highly recommended Snellers Estate Agent

Halyna Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Halyna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Just exchanged on a house for my mother - thank you to Ross and Claudia for their efforts in getting the purchase to this point! Ross listened to mum's needs and spotted the perfect house for her just as it came on the market. Communication was good and regular throughout too. Thank you both!

Becky Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Becky, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

My dealings with Anthony Bell at Snellers Hampton has been excellent. He provided excellent advice and communication by both phone and email. He went over and above his remit and I’d highly recommend for higher end properties in Hampton.

C Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear C B, Thank you for taking the time to leave a wonderful 5 star Google review. Anthony will be thrilled to read your kind comments. Kind regards, Sarah

5/5

Google

I had the most stressful sale with two buyers pulling out and deadlines to try and hit for exchange as was buying a new build up in Scotland. The team pulled it out of the bag securing a 3rd buyer and I have exchanged contracts today 8 weeks after accepting his offer which is amazing. Special thanks to Alfie who dealt with most of the sale but Ross and Ruby were also extremely helpful. Thanks also to Anthony for also managing to keep me calm!

Steve Β· 24 September 2024 Β· Snellers Hampton

Agent replied Β· 24 October 2024

Dear Steve, Thank you for leaving a 5 star Google review. Kind regards, Sarah

5/5

Google

Roman was really nice w us and the process was easy and fast

Fernanda Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Fernanda, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

Had a good level of service from Roman at Kingston branch, very polite and professional

Martin Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Martin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah

5/5

Google

Very happy with all the efforts that Roman made to ensure the letting of our property.

Bita Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Bita, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah

5/5

Google

Roman help me a lot to finalize my first house in London thank you and the service was smooth.

Syed Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Syed, Thank you for your kind comments regarding Roman and the team, along with your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah

5/5

Google

I have found Snellers excellent in their time that they have managed my property. My current property manager Roman Lydon has been excellent handling the transition between tenancies. I would highly recommend Snellers to other landlords.

Dave Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Dave, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Roman helped us find a great student home for me and my friends and was fast and effective with the process of getting the house.

Ava Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Ava, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

Best letting agency in Kingston, especially Mr Roman who always keep in touch with us to complete all the processes. Deserve 5 star and more ✌🏽 …

Xerophilious Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Xerophilious, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team

5/5

Google

My experience with Layo at Snellers Estate Agents was outstanding. He was attentive, reliable, and made sure everything was handled smoothly. From arranging viewings to addressing my concerns, Layo went above and beyond to make the rental process as easy as possible. Highly recommend his services!

Archie Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Archie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Layo at Snellers Estate Agents provided excellent service during my property search. He was efficient, well-informed, and made the process of viewing rentals straightforward. His attention to detail and clear communication made the experience very positive. I would highly recommend him.

Naima Β· 23 September 2024 Β· Snellers Kingston Upon Thames

Agent replied Β· 23 October 2024

Dear Naima, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kingston office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Snellers

Which Snellers office has the most reviews?

Hampton has the most, with 969 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 636.

Where are the Snellers offices?

The three Snellers offices, by town:

Has Snellers won any awards?

Yes. In The Trusted Agent 2026 awards, Hampton won Platinum and Kingston Upon Thames won Gold.

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