5/5
GoogleRating only, no written review.
Trusted Agent profile
Seymours - Camberley estate agents in Addlestone and Camberley
★★★★★
1,334 reviews across 3 offices and 3 platforms
Seymours - Camberley has three offices, in Addlestone and Camberley (two offices). Together they have 1,334 reviews on three platforms, rated 4.6 out of 5 overall.
682
Reviews on Google
All 3 offices
7
Reviews on Facebook
All 3 offices
645
Reviews on Trustpilot
Business-wide
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Our offices
Seymours - Camberley's three offices, most reviewed first. Each has its own page.
- Seymours - Camberley Addlestone126 Station Road, KT15 2BQ854 reviews · 228 on Google (4.7)18 in the last 90 days
- Seymours - Camberley Camberley (66 Park Street)66 Park Street, GU15 3PT808 reviews · 217 on Google (4.8)20 in the last 90 days
- Seymours - Camberley Camberley (66 Park Street)66 Park Street, GU15 3PT247 reviews · 240 on Google (4.8)10 in the last 90 days
Awards
The Trusted Agent 2026 results for Seymours - Camberley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Seymours - Camberley office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleCharlie was very helpful.
1/5
TrustpilotUnprofessional and GDPR breaching
*updated March 26* Despite asking repeatedly for them to delete my details from their database and never contact me again, and despite the message below, I received ANOTHER sales call. Do not trust them with your details as they clearly don't understand their GDPR obligations or care about individuals. *Original complaint: November 25* I enquired about a house the Guildford Branch was advertising a few months ago and foolishly gave them my details to arrange a viewing. They cancelled the viewing the day before it was due to happen and have since been spamming me non stop with random properties, completely outside the area, price range, size, shape, style etc I've sent many polite messages to seemingly everyone who works there asking them to stop spamming me but not one of them has apologised and the emails continue. It's just so unprofessional. When I do move, there's not a chance in hell that I'll use them as my estate agent.
Agent replied · 23 December 2025
Thank you for taking the time to share this, and I’m truly sorry for the experience you’ve had. What you’ve described isn’t how we want anyone in our Neighbourhood to feel. Your viewing being cancelled at short notice, followed by emails that weren’t relevant to you, is understandably frustrating. We’re normally very hot on updating our records and removing people the moment they ask, so this sounds like a genuine oversight on our part, but that doesn’t make it any less annoying for you, and I completely understand why it’s left a bad impression. I’ve already passed your feedback to the Guildford team so we can make sure your details are corrected and the emails stop straight away. We’ll also look into how this slipped through, as we do want to get this right. Thank you again for raising it. We really do appreciate the honesty, and we’re sorry this was your experience with us.
2/5
TrustpilotThe agent asked for debit card details in the e-mail
Had a really controversial experience with Guildford branch. We contacted the agency through the rightmove website and they came back on the phone and e-mail (the fact that they didn’t pay attention to the request not to call but to write the e-mails is another story) and we booked some flats to view. The properties they showed where really nice, and we liked one of them very much so decided to proceed with the offer, and here the strange things began. So, we completed the form to send to the landlord, the agent returned to us to confirm the details and to ask for our debit card information (16-digit card number, expiry date, 3-digit security code) which already looks quite suspicious. We asked why would they need those details, and the answer was - this is a commitment to your offer and no money would be processed unless the offer is actually accepted. Too much of commitment to me. We refused to provide those details for obvious security reasons. The next morning we got several text messages from stripelink with some confirmation codes and also there were some missed calls from the agents. When we asked if those stripelink messages were from the agency, the answer was, no, and by the way you offer was rejected because the landlord is allergic to pets. Oh, what a coincidence. I have no idea what is going on, but all this story feels unsafe and any trust to the agency has been broken completely. Wouldn’t recommend to anyone for security reasons.
Agent replied · 15 June 2024
Thank you for sharing this, and I’m really sorry for the experience you’ve had with our Guildford branch. What you’ve described would understandably make anyone feel uneasy, and I can completely see why your trust was shaken. Firstly, you should always feel respected in how we communicate. If you asked for email only, that preference should have been followed, and I’m sorry it wasn’t. Regarding the offer process, I want to be completely transparent. We do not ask for full card details, including the 3-digit security code, at any stage. That isn’t part of our process, and it absolutely shouldn’t have been requested. We’re normally very strict about how we handle personal information, so this sounds like an error on our part, and we’re looking into it straight away. The Stripe messages you received were also not from us, and I appreciate how alarming that must have been, especially with everything else happening at the same time. I’m genuinely sorry for the worry that caused. I’ve passed your feedback directly to the Guildford partner to investigate fully, make sure your details are secure, and ensure your experience is reviewed properly so this doesn’t happen again. Thank you again for raising this even though it’s difficult to read, it helps us improve. I am genuinely sorry that this was your experience with us.
5/5
TrustpilotMany thanks to Marcus at Woking branch…
Many thanks to Marcus at Woking branch who showed us two properties today. Very nice guy, and very informative.
Agent replied · 23 December 2025
Hi Linda, thank you so much for your lovely feedback. We are really pleased to hear that Marcus looked after you so well at your viewings today. He will be delighted to hear this. It means a lot to us when people in our Neighbourhood take the time to share their experience, so thank you again. If you need anything else while you are exploring your options, we are always here to help.
5/5
GoogleBrilliant service. Kez was super helpful, quick to respond and gave us great advice. He made the whole process of finding a property super easy. Would recommend.
2/5
TrustpilotDon't expect much
It all started off well with a quick offer, I'll give them that. After that they got the job done in the end but that's about it. The service was lacking in personalisation - always rushing on the phone to the point that it was rude. If they'd spent more time listening, we wouldn't have been in the position that they didn't know we were trying to complete on the purchase of a property the same day, which added stress to an already stressful process. I also despite emailing multiple times cannot get them to remove us from their email list, which of course is contrary to GDPR. (Guildford branch)
Agent replied · 23 December 2025
Thank you for sharing this, and I am really sorry to hear about your experience with our Guildford branch. You should always feel listened to and supported, especially during a move, and I am sorry that our communication added stress at an important time. We are usually very quick to update email preferences, so this sounds like a genuine oversight on our part. I have asked the team to remove your details straight away. Thank you again for your honesty. We will make sure we learn from this so we can give a better experience to our Neighbourhood.
5/5
GoogleI cannot recommend Seymours Addlestone branch highly enough. Whilst we did not select Seymours initially, we came back to Seymours after being disappointed with our original choice. They welcomed us back confirming why they really are the No 1 in Addlestone and surrounding areas..... I dealt with Natalie Knight and she was absolutely brilliant - if only we had gone with Seymours from the beginning. Seymours achieved a sale quickly and when things got rocky during the conveyancing we had fantastic support. We dealt with most of the team at the Addlestone branch, as mentioned Natalie (brilliant), Ronnie, Charlotte and Michelle in fact everyone we came in to contact with was superb. If you want to sell your house with a dedicated professional team you know where to go...
Agent replied · 12 November 2025
Thank you so much for your wonderful review and for taking the time to share your experience. We’re absolutely delighted that you chose Seymours Addlestone and that the team were able to provide the service and support you deserved. Your kind words mean a great deal to all of us here, and we truly appreciate your recommendation. Wishing you all the very best in your new home!
1/5
TrustpilotDon’t rent from this state the pull out last second
Worst estate ever!, They gave us a house to rent, we payed the deposit we payed not only the rent but also the deposit to secure the house, done all the applications and last minute they go the landlord hasn’t signed anything and wants more rent last minute!! The day before the key had to be handed it we where ready with all the moving in stuff and people which WE payed for and this is how they’re treating us never rent from them!, they didn’t even bother fighting and helping us with the situation we’re in
Agent replied · 23 December 2025
Hi Abdulah, thank you for sharing this and I am really sorry to hear about your experience. I can completely understand how upsetting this must have been, especially the day before you were expecting to move in. When a landlord changes their decision at the last moment it puts everyone in a very difficult position, and I am sorry that this left you feeling unsupported. You should always feel that we are doing everything we can for you. I have passed this on to the lettings partner so we can review what happened and make sure your feedback is properly looked into. Thank you again for taking the time to tell us, and I am genuinely sorry that this was your experience with us.
5/5
GoogleWell done. Very professional and very hard working. My property is now sold and purchaser is very happy also.
Agent replied · 12 November 2025
Thank you, we really appreciate you taking the time to leave this review. It’s great to hear the sale went smoothly and that both you and the purchaser are happy with the outcome. All the best for what’s next!
5/5
GoogleBrilliant service. Kez was super helpful, quick to respond and gave us great advice. He made the whole process of finding a property super easy. Would recommend.
5/5
GoogleExcellent service from all the team at Seymour’s. Not only through our sale but also purchase.
Agent replied · 12 November 2025
Thank you so much for your kind words! We're delighted to hear you had a great experience with our team throughout both your sale and purchase. It was a pleasure working with you, and we wish you all the best in your new home!
5/5
GoogleWould like to thank All the team at Seymours for their expertise and friendliness as I was very impatient at times with the stresses of selling a property!! But would particularly like to thank Natalie who I felt went above & beyond to get us to the completion stage.. Thank you !!x
Agent replied · 12 November 2025
Thank you so much for your review. We are happy to hear that you had a positive experience with our team, and especially with Natalie, we'll be sure to pass on your thanks. Best wishes from all at Seymours Addlestone!
5/5
GoogleThank you Natalie, Ronnie, Charlotte and Michelle for all your hard work selling our family home in Addlestone. Ours was quite a niche property and we thought it may take a long time to sell, but it was all done relatively quickly. Great communication from the team at Seymours and would definitely recommend.
Agent replied · 12 November 2025
Thank you so much for your kind words! We're delighted we could help you sell your family home so smoothly. It was a pleasure working with you, and we really appreciate your recommendation. Wishing you all the best for the future!
5/5
GoogleFantastic service from the whole team at Seymours in Addlestone. I was not living locally and they were always on hand to help in every way possible. It made what could have been a very difficult sale a lot less stressful. I would highly recommend them.
Agent replied · 12 November 2025
Thank you so much! It was an absolute pleasure working with you, and we're so glad we could help make the process as smooth as possible. We really appreciate your recommendation and wish you all the very best for the future!
5/5
GoogleThe most helpful staff and amazing service! We were first time buyers and abit unsure on the entire process. Danielle at Seymours (as well as other members of staff) were incredibly understanding and allowed the whole process from start to finish run as smoothly as possible. We’re delighted we opted to go with this property and Seymours were the estate agents for it!
Agent replied · 12 October 2026
Thank you so much for your kind words! We're thrilled to hear that your experience as first-time buyers was such a positive one. Wishing you all the best in your new home, and thank you again for choosing Seymours!
5/5
GoogleWe recently brought a property through Seymour’s and had a great experience. Danielle was excellent and consistent with communication and kept us firmly in the loop at all times. Everyone who we dealt with were really postive and helpful in the process and I’d like to say a special thank you to Michelle for being so kind on the end of the phone when it was touch and go on our offer being accepted. Thank you!
Agent replied · 12 October 2026
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had such a positive journey purchasing your property through Seymour’s. Michele is touched by your special mention and wishes you all the very best in your new home!
5/5
GoogleGreat team, explained things clearly, communication was excellent. If selling your house, I cannot recommend them highly enough.
Agent replied · 12 October 2026
Thanks so much for the great review! We appreciate you taking the time to recommend Seymours Addlestone.
5/5
GoogleFive Stars, A First-Class Experience with Seymours Addlestone I had an absolutely fantastic experience with Seymours Addlestone and would wholeheartedly recommend them to anyone looking to buy or sell in the area. A special thank you to Danielle, who was nothing short of superb throughout the entire process. Her professionalism, warmth, and clear communication stood out from day one. She kept everything moving smoothly, offered honest advice, and was always one step ahead, a true credit to the team. It’s rare to find someone so genuinely committed to making the process as stress-free as possible. Danielle’s support and attention to detail made all the difference, and I always felt I was in safe hands. Seymours Addlestone combines excellent local knowledge with a personal touch, and Danielle exemplifies that perfectly. Thank you again for everything!
Agent replied · 12 October 2026
Thank you so much for your kind words and glowing review! We're delighted to hear that your experience with Seymours Addlestone was so positive. Providing clear communication, honest advice, and a smooth process is exactly what we aim for, and it’s always great to know that our team’s efforts made a real difference. We truly appreciate your recommendation and are so pleased we could support you throughout your journey.
5/5
GoogleCharlotte was efficient and on the ball with my search, down to earth and honest - really appreciated her knowledge on the area and her confidence in finding me a property
Agent replied · 12 October 2026
Thank you so much for your kind words! Charlotte truly appreciates your feedback
5/5
GoogleDanielle provide a great experience despite a few challenges along the way. Never had to chase, she was always on the front foot.
Agent replied · 12 October 2026
Thank you for your review. We're so glad to hear Danielle provided a great experience!
5/5
GoogleWe had a wonderful experience with the whole team at Seymours Addlestone and would definitely recommend them. We largely worked with Ronnie, Natalie and Danielle, but the whole team were fantastic throughout our experience. A mixture of professionalism, friendliness, attention to detail and clear communication helped us feel confident and in control. We always received practical and honest advice/feedback, and built a really trusted partnership. Thank you again for all your work!
Agent replied · 16 April 2026
We're delighted to hear you had a positive experience with our team. Building trust and providing honest advice is very important to us. We really appreciate your review and look forward to assisting you again in the future!
5/5
GoogleAfter being gazumped and having issues with another estate agent who was vile and condescending I was dreading the experience of buying another property. I then went to see the house I eventually bought through Seymours and my opinion about estate agents changed. From the moment I put my offer in until I got the keys (with quite a few hurdles on the way) I felt supported and understood. The team kept me updated every step of the way. Great communication and special thank yous to Natalie and Danielle for their professionalism. Definitely recommend using them.
Agent replied · 9 September 2025
Thank you for your thoughtful review. We're so glad we could help turn your experience around and make the process of buying your new home a more positive one. Supporting our clients through every step, especially when challenges arise is incredibly important to us. We truly appreciate your recommendation and wish you all the best in your new home!
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Questions about Seymours - Camberley
Which Seymours - Camberley office has the most reviews?
Addlestone has the most, with 854 reviews rated 4.4 out of 5, followed by Camberley (66 Park Street) with 808.
Where are the Seymours - Camberley offices?
The three Seymours - Camberley offices, by town:
- Addlestone: 126 Station Road, Addlestone, KT15 2BQ
- Camberley (66 Park Street): 66 Park Street, Camberley, GU15 3PT
- Camberley (66 Park Street): 66 Park Street, Camberley, GU15 3PT
Has Seymours - Camberley won any awards?
Yes. In The Trusted Agent 2026 awards: Seymours - Camberley, Camberley won Trusted Agent.
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