Trusted Agent profile
★★★★★
1,336 reviews across 3 offices and 3 platforms
Seymours - Camberley has three offices, in Addlestone and Camberley (two offices). Together they have 1,336 reviews on three platforms, rated 4.6 out of 5 overall.
683
Reviews on Google
All 3 offices
7
Reviews on Facebook
All 3 offices
646
Reviews on Trustpilot
Business-wide
Seymours - Camberley's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEvery case is different. Ours was very long and frustrating at times.However no fault of the estate agency. During this period we had excellent guidance and advices. Zoe the manager was exceptional. She was always easy to reach out and pretty much solved all the problems that came along. We are very grateful to her and the whole team. Thank you.
Hello Ashik Gurung, we appreciate you taking the time to leave us this feedback.
5/5
GoogleSeymours Camberley is an excellent estate agent. I have been thoroughly guided in the purchasing process. Team is very professional, dedicated and top notch. I would highly recommend Seymours
We appreciate your positive review about your recent experience with us!
5/5
GoogleWe have received excellent and attentive service from the sales team at Seymours Estate Agents. Our house, which was marketed beautifully, went under offer within 4 hours. As frustrating the sale and purchase of property is, we were kept up to date with the process. Would happily use their service again in the future. Thank you Seymours.
Amanda Ayres, thank you for your kind words and this wonderful review!
5/5
GoogleA very friendly and responsive team, with fantastic knowledge of the local area to help us find our dream home.PositiveResponsiveness
Hi Gareth thank you for taking the time to review our service.
5/5
GoogleSuperb customer service from start to finish. They made the daunting task of buying a house a lot less stressful with their responsiveness. Their great local knowledge also allowed me to see more houses that fit my criteria. Would recommend whole-heartedly.PositiveResponsiveness
Hi Matthew thank you for taking the time to write this review we are so pleased you we happy with the service you received
5/5
GoogleAs someone who is not familiar at all with Camberley and the surrounding area I found the team's knowledge of which houses would meet my specifications first rate. They always responded to my questions quickly and politely and I would certainly recommend the team at Seymours to anyone looking to purchase a house here.PositiveProfessionalism
Thank you Jamie for taking the time to write this review
5/5
TrustpilotThank you to everyone at Seymours
Thank you to everyone at Seymours, Woking for helping with the sale of my property. Particular thanks go to Amy who explained things I did not understand, who kept me sane during the silence from solicitors, kept in contact all the time and replied to all my messages! Thank you so much.Jenny.
4/5
TrustpilotGreat Service and Professionalism
From the first meeting we knew we were going to the right estate agent.It’s been a long journey but our thanks to all the Team who were part of that journey, in particular , your service and professionalism we are very grateful for.Thank you from S & C
5/5
GoogleReally professional service and everything went smoothly. Thanks to Femi and his team
Cliff Price, we are so happy to read such a great review about Seymours Estate Agents Camberley!
5/5
TrustpilotSeymours Woking
We would like to thank all at Seymour’s in Woking for all your help with our move, from valuing our flat to securing our sale and onward purchase. Everyone has been very responsive, friendly, helpful, always keeping us in the loop on progress and chasing all relevant parties to ensure everything runs smoothly and on time. Special thanks to Lorenzo for your tireless energy in finding us a property and to Clarissa for all you’ve done to help secure our move. We really appreciate it and highly recommend the team!
5/5
Trustpilot5 STAR ⭐️ ⭐️⭐️⭐️⭐️
Fantastic, professional, knowledgable and superb customer service, highly recommend!
Much appreciated James. Thanks for using us and we look forward to working with you again in the future.
5/5
GoogleAaron has performed very professional and smart throughout the letting process. He helped my family to accomodate in a good place. As well as the moving team was very helpful and assisted me to move in successfully. Highly recommend!
Gloria Choy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Camberley.
1/5
TrustpilotVery very disappointed with the Letting…
Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.
Dear Mrs Clark, We are sorry to hear you were let down by the landlord of the property. We believe that we offered a very good service securing you the property and arranging all relevant paper work and references in a short turn around period. We went above and beyond to help you fill out the r eferences, and we can only apologies that you were let down by landlord not fulfilling his obligations in readiness for your move date. We do now understand the landlord has now fulfilled his obligations since you have moved in. Sorry that the landlord let you down, and we wish you all the best in the future.Aaron Williams, Lettings Manager, Camberley
5/5
GoogleRating only, no written review.
Christforme Always, thank you so much for the positive review!
5/5
GoogleWe recently used Seymours Camberley to sell our house. They did a first class job and kept us fully informed through the the process with the status of our sale.
Phillip Cronk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Camberley.
5/5
TrustpilotWhat a great team
What a great team. From our initial meeting with Nick and John to discuss pricing and marketing through to day to day discussions pre sale with Sam right the way through to exchange and completion with Jenny, I found the whole team amazing. They made the whole transaction easy, and took a lot of the stress out the process. We will always be grateful to all at Seymours, but especially Jenny. Keep up the good work!
Hi Peter, thanks for the kind words. Thanks for choosing to use us, it's been great to work with you. Regards team Surbiton.
1/5
TrustpilotIf I could give them zero I would!
If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times
Hi Charlotte, thanks for the review. Firstly may I apologise for your experience with us, It is very unusual for a customer to experience what you have but nonetheless it shouldn't happen. All reviews, be they positive or negative are important to us as they are used to improve services. I would like to look into this matter on your behalf, therefore could you please let me know which office you are referring to? Regards, Ian.
5/5
GoogleWorked with Seymours in purchasing a property, specifically Josh, excellent work, couldn't be happier.PositiveResponsiveness, Quality, Professionalism
Thank you for your positive feedback and for taking the time to write to write a review for us.
5/5
GoogleFrom start to finish, James and his team, Josh, Dan and Anna, who have worked on my sale, have been professional, friendly, pro-active but not pushy. I felt involved throughout the process and supported through the more technical communication with the solicitors. This has been the most stress free house sale I have experienced and for the first time selling a house, I was confident I had a team working for me. I thoroughly recommend Seymours Addlestone to anyone considering selling their property.PositiveProfessionalism
Hi Tony, Thank you so much for your feedback and taking the time to write a review for us. Anna
5/5
TrustpilotGreat Estate Agents
Great Estate Agents. Highly recommend. Special thanks to Chris and the team for all their hard work, professionalism, invaluable help and good humour in getting our house purchase over the line. Cary and David
Thanks Cary & David, its been great to work with you as well. Keep well.
5/5
TrustpilotI have sold a number of properties with…
I have sold a number of properties with Seymours and they have always been proactive in their approach and been honest on values. Would recommend.
Love a recommendation Brett - thanks so much.
3/5
GoogleNeed to follow through with promised actions.
Mike Clark, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
5/5
GoogleAll of the team at Seymours Camberley have been so supportive and helpful through the process of selling our house. Having never sold a property before and with the housing market in a tricky place it took us a long while to find somewhere ourselves. They were always on the end of the phone or an email to help out in any way that they could and we are really grateful.
Jonathan Porter, your wonderful feedback and rating mean a lot to us.
5/5
GoogleMany thanks to Seymours Camberley team. Professional team throughout the whole process of purchasing our house. Helped us resolve the problem we encountered and applied appropriate pressure on others in the chain to ensure a successful exchange and completion. Really thankful to their help which is meaningful and important to our family.
Colman, thank you so much for the positive review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours - Camberley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours - Camberley and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2020 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Addlestone has the most, with 855 reviews rated 4.4 out of 5, followed by Camberley (66 Park Street) with 810.
The three Seymours - Camberley offices, by town:
Yes. In The Trusted Agent 2026 awards, Camberley won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2020.
