Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
TrustpilotNot the best experience
Seymours are well known in Woking and they gave a very competitive fee and price so we opted for them. They were aggressive at getting people through the door as their main tactic. Meant we had a lot of viewings which was good but we didn't have any offers early on. Had to cut prices a couple of times, and then they released a similar property a few weeks later which really put us on the back foot. Felt they had overpriced us from the off. All good getting people through the door, but felt that it was a numbers game more than anything and we had bad luck too. When we did finally get an offer, it was lower than hoped (almost 15% lower than the first quoted - to be clear, the market was trending downards too). We had been waiting a while so we accepted only to find the buyer raising issue after issue. Not sure how the property was pushed to the potential buyer but Iit got too much as they asked for discount after discount, so we decided to pull it from them and moved to another estate agent in the area. We sold through them within 6 months. Other people seem to have a good experience with Seymours Woking, but ours wasn't the best
Mike · 11 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thank you for your candid feedback, Mike. Reviews like yours hold immense value as they provide us with the means to consistently evaluate our services and pinpoint areas that warrant improvement. Pricing is a nuanced matter, often contingent on a multitude of variables, heavily influenced by the depth of knowledge and experience involved. Typically, if an asking price is disproportionately high in comparison to alternatives, it can severely impede the generation of prospective viewings.In instances where we do facilitate viewings, it remains paramount for us to attentively absorb the feedback offered. This allows us to enact pertinent adjustments, spanning from recommendations regarding interior design, decor, landscaping, our marketing strategies, and naturally, the pricing itself. Furthermore, fluctuations in market confidence or shifts in interest rates can introduce an element of stress, affecting not only the seller but also the buyer and us as agents.Our commitment is unwavering in striving to ensure that every individual's property journey with us is characterised by minimal stress. Regrettably, this experience has not reached the 100% satisfaction mark for you this time.
★★★★★ 1/5
TrustpilotIf I could I would not give any stars…
If I could I would not give any stars for Seymours in Godalming. The communication has been appalling and they do not value their customers. I would never use them again or recommend them. They appear to have a lack of understanding of what’s happening at every step in the chain when selling houses. Compared to other agents we have worked with there has been a lack of customer care and effort in concluding a sell.
Lisa · 10 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Lisa, Your feedback is crucial to us, and we deeply regret that our communication and service did not meet your expectations. Please know that your concerns have been heard and taken seriously.We are committed to addressing these issues and improving our customer experience. We understand the importance of clear communication and valuing our customers throughout the process of selling houses. Your comments highlight areas that require immediate attention, and we are actively working to enhance our understanding of each step in the selling process.While we understand your decision not to use our services again or recommend us, we would like the opportunity to make things right. If you would be open to it, we would welcome the chance to discuss your experience further and learn from it. Our aim is to learn, grow, and ensure that all our customers receive the high level of care and dedication they deserve.Once again, we apologise for any frustration or inconvenience you have encountered. Thank you for taking the time to provide your feedback, and we hope to have the opportunity to regain your trust in the future.
★★★★★ 5/5
TrustpilotTom was very helpful in all aspect of…
Tom was very helpful in all aspect of the purchase. He let us show builders round the house and understood why we wanted to re negotiate the price after the uh restrictive covenant was presented to us. All in all a good experience and nice touch with the candle.
Paul · 9 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
It's been my pleasure. As a company, we don't like to think of ourselves as selling houses, but more as moving people on their property journey. The course of that journey is very often different and assisting with builders or dealing with covenants and negotiations is all a part of the rich tapestry. Thanks for using us Paul and thanks for the review.
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent estate agents. Excellent knowledge of the market; good attention to detail; highly professional and well informed; always at the end of the phone or email, and deal with issues promptly and effectively. All the staff we have dealt with give one confidence, and are helpful and friendly through what can be a stressful experience.
David · 9 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Well that's more than just a review David. The team loved this when it was read out to them during the morning meeting. It's makes sharing the property journey with you worth while. Thanks again,
★★★★★ 5/5
TrustpilotTom and his team at Seymour’s did a…
Tom and his team at Seymour’s did a great job in getting my house sale over the line in a difficult market. I would strongly recommend them.
Paul · 9 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thanks Paul. A difficult market can be a successful one when you use people with the right experience and knowledge, often associated with a mature, long standing business. Thanks for using us and for taking the time to share your thoughts. Keep well.
★★★★★ 5/5
TrustpilotSeymours in Knaphill
We have used Seymours in Knaphill a few times now. They are excellent! Very efficient, helpful & friendly - especially Simon & Jeff. We would highly recommend them.
Sue · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
It's always great to be recommended Sue and it's been our pleasure helping you on your journey.
★★★★★ 5/5
TrustpilotGood experience
Good experience. I needed to find a 4 bed detached property in lightwater quickly. Jonny showed us round 3 suitable properties at short notice. They all matched our requirements and I put in an offer on one, which was subsequently accepted. Jonny was polite and personable throughout, plus he was very knowledge about the local area.
Rob · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
As they say Rob, knowledge is king. We've been a part of the neighbourhood for years, we don't just know the houses and the people that live here, we also the best places to eat, drink, exercise, shop and learn. Thanks for using us and always stick your head to say hi when your passing. Keep well.
★★★★★ 5/5
TrustpilotFantastic experience!
Working with Tom has been a fantastic experience. We kept in touch all the way and his advice and direction was valuable. Tom fully understood our needs and the proposals presented were matching with our requirements. The entire team at Seymours is fantastic. And thanks to Ben and Brett. We'll do business again, I'm sure.
Mr · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
There's one thing a lot of other agents could learn - less talking and more listening, Love to have you back with us again on your next property journey. #yourpropertypartnerforlife
★★★★★ 5/5
TrustpilotBrought us home.
Fantastic service from Stewart and the team helping sell our house and move back to the village we wanted. Through the choppy market of the last 18 months they found us our forever home.
Gareth · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
How could anyone not love that saying "our forever home". This is when you know it's more than just a house and its more than just a journey. Thanks for using us Gareth and its been our pleasure to share the experience with you.
★★★★★ 5/5
TrustpilotAn excellent experience
An excellent experience, Seymours have provided an outstanding service throughout the sale of our property. Every member of staff who has been involved has been professional, approachable and friendly. We are so pleased we chose Seymours to market out house and would recommend them in the future. Thank you all .
Sally · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
That's kind Sally, thank you. We always strive to have constants in our team and out of all of them "friendly" is high up there. Thanks for using us and thanks for taking the time to post a review.
★★★★★ 5/5
TrustpilotSeymour’s were very helpful
Seymour’s were very helpful, professional and patient in their attempt to help me find a suitable flat. I would recommend them and would use them again.
Christina · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Buying any type of property is a big deal. Being patient to make sure it's the right one has to be the most important thing you can do. It's been a pleasure to help and to share the journey with you Christina, Thanks for the review and we hope to see you again on your next journey if and when that maybe.
★★★★★ 5/5
TrustpilotLily from Seymours was great from the…
Lily from Seymours was great from the start. From arranging our viewing at short notice and keeping us updated through the purchase process it has been a great experience
Peter · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
A property purchase that's been a great experience. Such a nice thing to hear as we try really hard to make sure the whole process is as smooth as it can be. Thanks Peter.
★★★★★ 5/5
TrustpilotRang this company about advice on…
Rang this company about advice on selling a plot of land. I receive great advice from Max. He was very informative and helpful I would definitely recommend this company
Angie · 8 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
We can do more than advice on buying, selling, and renting, We’re also proud locals who know the best places to eat, drink, exercise, shop and learn. If our neighbourhood is happy, we're happy and of course we're also happy to help everywhere we can.
★★★★★ 5/5
GoogleAaron & Femi brilliant estate agents!
Jareth · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Jareth Van Niekerk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seymours Estate Agents Camberley.
★★★★★ 5/5
GoogleAaron and Femi is brilliant at what they do.
Edgar · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Edgar Van Niekerk, we're happy you found our staff to be so supportive during your experience here at Seymours Estate Agents Camberley.
★★★★★ 5/5
GoogleAaron and Femi are amazing. They made the process from start to finish so easy and I couldn’t recommend them enough.
Niamh · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleAaron and Femi were amazing, great communication when I was viewing the property, They also manage to move us in in under a week after viewing the property.
Highly recommend
Afonso · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Afonso Achas, we are so happy to read such a great review about Seymours Estate Agents Camberley!
★★★★★ 5/5
GoogleAaron had great communication throughout the whole process . And the moving team came back to me quickly with any queries I had.
If I ever move again I’ll be sure to use the team at Seymour’s in Camberley
Jonathan · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Jonathan Goodall (wings121), we're happy to hear you had such a positive experience with our team!
★★★★★ 5/5
GoogleVery happy with estate agent melanie Williams with her service towards myself. She has been extremely helpful with any issues I have had and very quick to respond with her communication. Very polite and respectful.
Jim
Jim · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Jim Welburn, thank you so much for the positive review!
★★★★★ 5/5
GoogleI was recently looking for a property around the area with my partner to move in together and I was amazed with the great communication skills I received from Femi and Aaron. They managed to sort us out a lovely property within just 1 week! From when we viewed it and fell in love. Now me and my partner can start our journey together. I am so pleased with the serviced provided from them both! I highly recommend speaking with Femi and Aaron they really take care of you! Thank you so much for your help and great service!
Emily · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Emily Francis, we are so happy to read such a great review about Seymours Estate Agents Camberley!
★★★★★ 5/5
GoogleA huge shout out to Femi Fatunwase, the Seymours Estate Agent has been instrumental in dealing with our request. He is very professional, polite and warm in providing customer service. He has kindly showed us the property, and patiently addressed all our queries in finalizing the tenancy. He is approachable, calm and the best person who negotiated the dates and infrastructure for our place with the Landlord, arranged viewings at our convenience, and helped to process our application. He went extra miles to get it all done and exceeded our expectations. I am very pleased with his quick turn around and service. I definitely recommend him and Seymours for your property search. Best wishes. Thank you.
Vivek · 7 August 2023 · Seymours - Camberley Camberley (66 Park Street)
Agent replied · 28 August 2023
Hi Vivek Mekala, thank you so much for your positive comments about Seymours Estate Agents Camberley!
★★★★★ 5/5
TrustpilotGreat job in selling our property
Great job in selling our property! Getting an offer in the first day of being in the market! Selling furniture in the Facebook market would take much longer than this :-D.Very friendly and helpful staff in Addlestone office.
Amir · 5 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Behind the scenes, we're always on the phone listening to our buyers so that we can understand their needs. When we understand needs properly we can match people to the right homes which enables us to get offers as quickly as possible ensuring that the property journey is a pleasurable one. Thanks Amir, it's been a pleasure to share your journey.
★★★★★ 5/5
TrustpilotThey sold the house in Three days
They sold the house in Three days! Which is quick by anyones standards.
Michael · 3 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Hi Michael, thanks for the review. We have a large database of buyers shared across our 20-office network. Not only that, we also spend a great deal of time communicating with them which helps us to understand their needs and match them specifically to individual properties we have for available. This is just some of the things we do behind the scenes to help you on your property journey. Pleased it's gone well for you.
★★★★★ 5/5
TrustpilotSeymours Horsell are the BEST for buying and selling in Horsell
The staff at Seymours Horsell are amazing. They know the local market very well and are able to price houses appropriately as they are based in the heart of Horsell. They are all friendly, accommodating and pragmatic in their approach to viewings etcThey are very proactive and made my move a more pleasant experience than it could have been.
Claire · 3 August 2023 · Seymours - Camberley Addlestone
Agent replied · 15 June 2024
Thanks for using us Claire and for the review! We've been in Horsell forever and have a pretty good handle on the area when it comes to buyers and sellers. It's a great place to work and we love the neighborhood.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
