Trusted Agent profile
★★★★★
1,335 reviews across 3 offices and 3 platforms
Seymours - Camberley has three offices, in Addlestone and Camberley (two offices). Together they have 1,335 reviews on three platforms, rated 4.6 out of 5 overall.
682
Reviews on Google
All 3 offices
7
Reviews on Facebook
All 3 offices
646
Reviews on Trustpilot
Business-wide
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Seymours - Camberley's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Seymours - Camberley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent estate agents
Efficient, responsive, straightforward, professional yet friendly, what more could you want from an estate agent?
Thanks NM. Buying, selling or renting should never be difficult and sometimes it can be fun too. Keep well.
5/5
TrustpilotProvided an excellent service
Excellent service and advice from start to finish of the house selling journey. This was especially important during the recent difficult period to sell a house.The Seymours team were always available, very responsive and kept me fully informed right up to the day of completion. Thanks especially to Mark during the early stages and to Alan as we moved towards completion. Choosing an estate agent is a difficult decision but I was very happy to have chosen Seymours.
Thank you so much for your kind words David. We take pride in providing top-notch service and guidance throughout the entire house selling journey. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best in your new chapter
1/5
TrustpilotDeserve Negative 5 Stars
Rogue agency to be avoided at all costs. They are ignorant of the market place, highly arrogant but above all they are incompetent. To compensate for their incompetence, they are abusive and heavily rely on gaslighting you on the phone but will not commit such sentiments to writing. They act against the best interest of their client, the seller. The only way they can sell a house is at less than its market value. They will verbally abuse and try and coerce you sell at any price in order for them to get their commission. They do this through falsifying data, being incapable of dealing with buyers professionally with competence and will harass you multiple times a day to apply pressure. When challenged they act like petulant children and do not fulfil their contractual obligations. To anyone looking for an agent, heed the multiple warnings about this agency being rouges. Selling a home is an extremely stressful process compounded tenfold by the abusive, unprofessional and incompetence of these agents. Extremely concerning for old or vulnerable sellers who may be bullied by their agents into making poor financial decisions that will negatively impact their futures and standard of living, all so they can gain a commission at any cost. Totally unethical and inhumane. Review relates to Horsell Office
Thank you for taking the time to leave us a review Jackie. Your feedback is important, and we rely on hearing from our clients to ensure we’re doing a great job.Given the rating and detail in your review, this clearly was not the case for you, and we are sorry to hear this. Our customers are the heart of our business, and we understand that our job is to put them first. We are glad that we were able to get to a successful exchange and completion on your property in Ottershaw. After having been on with several other agents for over a year and having had to reduce the property several times before coming to Seymours, it must have been a relief that we were finally able to secure a buyer for you.From the start, it was clear that you were unhappy with ‘the process’ itself because it sounds like you fell out with all four of the previous estate agents when they hadn’t found you a buyer. We believe in honest, factual advice and have built our business on these principles. The data we often use comes straight from rightmove which shows the entire marketplace of who is selling what and for how much. Whilst it may not have been what you wanted to hear, it is what you needed to know, and we didn’t force you to go through with the sale at the offer you agreed to. It’s a shame you felt the need to leave us this 1 star review even though we were the only ones to be honest with you from the start on the price and market. As it’s the first ever bad review and having had over 100 Google reviews that were all 5 stars, in this instance, we are going to have to agree to disagree with your recollection and politely wish you the best of luck. Thank you, again, for taking the time to share your review, we hope you have a lovely Christmas in your new home.
5/5
TrustpilotExcellent experience
Excellent experience from Mark, Ian and the whole team at Seymours. Would highly recommend the team from Knaphill
Thank you for the glowing review Mark. We're delighted to hear you had an excellent experience with all of us at Knaphill. Your recommendation means a lot to us. If you ever need assistance in the future or have friends looking for a great team, we're here for you. Wishing you all the best!"
5/5
GoogleVery well done with fast communication even after few horking hours. Thanks to Femi
Hello Andrei Botnaru, we appreciate you taking the time to leave us this feedback.
4/5
GoogleHappy with service from Aaron and lettings team in camberley. He was very informative, helpful and professional.
Steph Cartwright-taylor, thank you for sharing your positive experience!
5/5
GoogleFemi has been extremely helpful throughout our moving process. He is quick to respond to emails and his communication is great. The process couldn’t have gone smoother. Thank you Femi, for making it a great experience 😊 …
Paige Doolan, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleAs a landlord, I would highly recommend Seymours Estate Agents, Camberley. I thank Aaron and Femi who helped me find a tenant in a day's time. Aaron has always been very helpful in guiding and sorting matters very proactively. Femi is very approachable and thorough with his checks and work. Really appreciate the entire team's services. I didn't hesitate to reach Aaron when I had to get back onto market for second time. As always, they proved to be the best choice. Thank you so much.
Radha Veeraghanta, thank you so much for the positive review!
5/5
GoogleExcellent service from Seymours in the letting of my rental property. Always helpful. Viewings were arranged with the minimum of fuss and I always got feedback quickly. The contract process was really smooth and straightforward with questions and issues resolved quickly. I have experience of other local lettings agents but in future I will only use Seymours.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotWe found the service offered by…
We found the service offered by Seymours of Knaphill to be outstanding from start to finish. Their professionalism and attention to detail was second to none and we were delighted with all aspects of their support for our property sale.We would thoroughly recommend their service to others and would certainly engage them again in the future, thank you!
We're thrilled to have provided outstanding service and support for your property sale. Your recommendation means a lot to us. If you ever need assistance again in the future, we'd be more than happy to help. Wishing you all the best
1/5
TrustpilotUtterly rude and unprofessional
A viewing was arranged for a rental property. I was told a time via telephone to then receive a confirmation email which stated a different time, I can live with that. I get to the property and no agent is visible but a resident is in the home by the window. Another person arrived with children to view the same property. After a few more minutes a man opens the door and stares, I ask if he is the agent and he says he is the colleague of the agent. I explain I think there is a mix up as my appointment was 5 minutes ago and another person has arrived to view, he replies no problem we get as many people in as possible. I said oh I wasn't made aware others will be viewing with me and it was a little uncomfortable. His reply "you're confrontational!" I said that's rather unprofessional and he repeats that I am confrontational. He then proceeds to tell me to go wonder round, I asked if he wants me to view the house on my own, he said "no you go walk about and I'll follow or I'll be in your way" I said that's a different way of viewing and I'm not comfortable roaming around someone's property like that and would at the very least would expect him to tell me about the property, he repeated I was confrontational and then sarcastically said "THERE'S THE BATHROOM!" I replied I think I will leave and he retorted good I think you should. I will never rent any property from Seymours thanks to the most unprofessional, arrogant, lazy and rude 'estate agent' AARON!People's houses deserve respect and Aaron lacks respect in abundance. I didn't appreciate an email asking me to "put in an offer" before I had even viewed the property either!
Dear Susan, we're truly sorry to hear about your experience, and we apologise for any inconvenience caused. This falls well below our service standards, and we take your feedback seriously. We'll investigate this matter internally to ensure it doesn't happen again. Please feel free to contact us directly to discuss this further and address any concerns you may have. Thank you for bringing this to our attention.
5/5
TrustpilotGood service
Good service, advice and excellent support during the sales process
Thanks Dave. We're delighted to hear you had an excellent experience with all of us. If you ever need assistance in the future or have friends looking for a great team, we're here for you. Wishing you all the best!"
5/5
TrustpilotProperty Sale
The Company showed, through their professionalism, that they can achieve results for seller clients even in times when the housing market is very difficult. Very good communications.
Thank you so much for your kind words Barry. We're delighted to hear that you found our team professional and effective. Good communication is crucial, and we're thrilled it made a positive impact. If you ever need assistance in the future, feel free to reach out.
5/5
GoogleI would like to thank everyone at Seymours Addlestone who helped us through the entire process of selling our property, and this all happened to the massive undertaking of a dedicated team and a big shout out to Anna who guided us through the hurdles we came across. Thank you all
Hi Rob, Thank you so much for your review, it has been lovely working you! Kind regards, Anna
5/5
TrustpilotExcellent Service From Seymours
Excellent service from Seymours in the letting of my rental property. Always helpful. Viewings were arranged with the minimum of fuss and I always got feedback quickly.The contract process was really smooth and straightforward with questions and issues resolved quickly.I have experience of other local lettings agents but in future I will only use Seymours.
Thanks Keith, It's fantastic to know that our team was always helpful and that the entire process, from viewings to the contract, was smooth and straightforward. We appreciate your loyalty and look forward to assisting you in the future. If you ever have more questions or need support, please feel free to get in touch.
5/5
TrustpilotSelling our House
Communications with the staff at Seymours was excellent.We were always advised promptly of appointments and received regular feedback.Any questions were dealt with promptly.The whole process of selling our property was made as smooth as possible.
Hi Christopher, thanks for the review and the five stars. We try to ensure that your property journey has as few bumps as possible. It doesn't need to be complicated and good communication is one of the ways to smooth the way. Thanks again.
5/5
TrustpilotSeymours are the best
Seymours are pro-active, professional, helpful and respectful of all their clients. We are delighted with the way in which they achieved our house sale. Vince and Lucy have been standout kind and supportive. Thank you Seymours West Byfleet Team.
Thank you so much for your kind words! We're thrilled to hear that you found our team pro-active, professional, and helpful. Vince and Lucy are indeed standout stars. If you ever have more questions or need assistance in the future, feel free to reach out. Thanks again!
5/5
TrustpilotA really professional team
A really professional team. The marketing of our house went very smoothly. We received helpful advice and are very pleased with service we received. Would use Seymours again
Thanks a lot for your positive feedback! We're really glad to hear that you found our team professional, and we're thrilled that the marketing process went well. If you ever decide to make a move again, we'd be more than happy to help out. Feel free to reach out if you need anything in the future.
5/5
TrustpilotTop notch agency
Always punctual, courteous, well informed and attentive. Found us our new home.
Thank you so much for your kind words! I'm delighted to hear that the team was able to help find the house of your dreams. If there's anything else we can help you with, please don't hesitate to reach out.
5/5
Trustpilot5 Times
We've used Seymours Horsell for 5 transactions now over several years; as well as all the searching in between. It always feels as though they actually enjoy their jobs and that shines through. They're passionate, knowledgeable and helpful. We wouldn't consider using anyone else - although hopefully we're done moving house now!
What lovely comments Nick. We really do enjoy the job but we also enjoy the Horsell neighborhood and all of its people, it feels like an extended family to us and we love to be a part of its success. With that said, we try to share in the property journey with everyone who lives here and we have the motto of "your property partner for life." Knowing that we've shared five of your journeys feels like our motto might come true! Keep well and thank you.
5/5
TrustpilotRecent Purchase of Property …
I recently used Seymours Guildford branch to purchase a property. I was looked after by Simon Kelso, Director, right from the viewing until completion when he handed over the keys personally along with a nice bottle of bubbly! I found Simon and his team to be very professional and empathetic at quite a stressful time. Thank you Simon and your Team. Elizabeth Collins
Hi Elizebeth, It's been my pleasure to work with you and thanks for the kind comments. See you soon.
5/5
TrustpilotHelpful and straightforward
Rating only, no written review.
Thanks John. We try to make any involved with property, be it sales or lettings, as straightforward as possible.
5/5
TrustpilotExcellent service.
From the first time I contacted the Guildford branch everyone I have spoken to has been friendly and really helpful.The advice given has been good and they always have time to discuss any concerns I may have.They had the house on the market quickly and accompanied all the viewings resulting in an acceptable offer in a very short time.I cannot fault the service that they have provided, and thank and highly recommend them.
Hi Marisa, thanks so much for the five stars and the lovely comments. It's been our pleasure to work with you.
4/5
GoogleRating only, no written review.
Hello Linfa Carvalho, thank you; we appreciate your feedback!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Addlestone has the most, with 855 reviews rated 4.4 out of 5, followed by Camberley (66 Park Street) with 809.
The three Seymours - Camberley offices, by town:
Yes. In The Trusted Agent 2026 awards, Camberley won Trusted Agent.
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