4/5
GoogleRating only, no written review.
Agent replied · 11 December 2024
Thank you
Trusted Agent profile
Seymours - Camberley estate agents in Addlestone and Camberley
★★★★★
1,336 reviews across 3 offices and 3 platforms
Seymours - Camberley has three offices, in Addlestone and Camberley (two offices). Together they have 1,336 reviews on three platforms, rated 4.6 out of 5 overall.
683
Reviews on Google
All 3 offices
7
Reviews on Facebook
All 3 offices
646
Reviews on Trustpilot
Business-wide
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Our offices
Seymours - Camberley's three offices, most reviewed first. Each has its own page.
- Seymours - Camberley Addlestone126 Station Road, KT15 2BQ855 reviews · 228 on Google (4.7)19 in the last 90 days
- Seymours - Camberley Camberley (66 Park Street)66 Park Street, GU15 3PT809 reviews · 217 on Google (4.8)21 in the last 90 days
- Seymours - Camberley Camberley (66 Park Street)66 Park Street, GU15 3PT248 reviews · 241 on Google (4.9)11 in the last 90 days
Awards
The Trusted Agent 2026 results for Seymours - Camberley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Seymours - Camberley office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotSeymour's have been great from start to…
Seymour's have been great from start to finish, the communication has been excellent and I feel that I have been supported throughout my selling and purchasing experience with them. What has been really helpful is having a client relationship manager (Krisy) who co-ordinates everything for you, speaks to all parties in the chain and takes the stress away. She has been a great source of information to me and I would 100% recommend and would not hesitate to use in the future
Agent replied · 15 June 2024
Hi Christine,Thank you so much for your lovely feedback! It’s fantastic to hear that you felt supported throughout your selling and purchasing journey with us.Krisy will be thrilled to know how much you appreciated her help in coordinating everything and reducing the stress of the process. Your recommendation means a lot, and we’d be delighted to work with you again in the future.
5/5
TrustpilotSeymour’s have been great
Seymour’s have been very patient with us as we have touched base every few years to check out the local market. On finally finding a house we loved they helped sell our house within two days at asking price. Super friendly, easy to chat to and nice that they are local and know the area very well.
Agent replied · 15 June 2024
Thanks Kate. We've been in West Byfleet for 30 years or so and really feel a part of the neighborhood. Thanks for using us and if we can help with anything else, just shout!
5/5
TrustpilotA great experience from start to finish
I recently purchased my first house with my partner and had a fantastic experience with Seymours throughout my buying process. Jeff was great, showing us around multiple properties and providing a excellent knowledge of the area and the houses themselves. The bid process was seamless and sorted within days was ideal because we wanted to move quickly when we found the house we liked. Then the whole process thereafter was handled brilliantly by Sandra who responded to all queries promptly. Overall a great experience and we're so happy with the house - would definitely recommend!
Agent replied · 29 December 2024
Congratulations on purchasing your first home! We’re thrilled to hear you had such a positive experience with Seymours.It’s great to know Jeff’s local knowledge and guidance helped during your search and that Sandra ensured everything went smoothly after your offer was accepted. We’re delighted you’re so happy with your new home!Thank you for your recommendation, and if there’s anything you need in the future, don’t hesitate to reach out.
5/5
TrustpilotWe finally got there!
Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!As a company, Seymours have been supportive and helpful throughout.
Agent replied · 23 October 2024
Thank you for your review! We're pleased to hear that Sam was able to provide the support you needed and ensure a smooth process. It's great to know he took extra care with your mobility needs. If you need anything else, we're here to help!
5/5
Google1st time buying a mobile home and the guys n gals at Seymours were at hand every step of the way, I couldn't fault them. A special thanks to Ronnie, Danielle & Charlotte, who were all knowledgeable and attentive to the situation. Well done. 👏 …
Agent replied · 11 December 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a good experience buying your first mobile home .
1/5
TrustpilotMislead me about a property, then mislead me about exiting the tenancy.
An agent with the Guildford branch mislead me about the accessibility of an apartment, telling me that the clearly visible lift in the stairwell should be working by the time I moved in. I found out two weeks into the tenancy that there were never any plans to fix it whatsoever. I contacted them immediately about the mistake and said I wanted to have the contract cancelled, and they ignored me for a full month. After one month and a follow-up email, they said they would allow an early termination but would force me to pay the landlord's fees in relisting the apartment + rent for the month I spent waiting on them. I said this was unacceptable, and they came back several weeks later saying they would sign a surrender agreement on my chosen date, now requiring me to pay 2 months of rent, only to walk that offer back a few days later and try to add a confidentiality clause preventing me from ever mentioning that this had happened. I said I wasn't comfortable doing that (and you have to wonder how many people have been bullied out of speaking publicly about experiences like this one), but gave them a date on which I would be vacating the property regardless of outcome - since I had already planned to move into a new apartment on that date, given their earlier communication.They booked a checkout process, tried to book a viewing, then cancelled their own checkout process and are now claiming I would only be refunded any rent paid up to the date the landlord agrees to sign the surrender agreement, which is likely to be at minimum 3 months of rent for the privilege of being stuck in an inaccessible apartment and waiting for them to respond to my emails.The PR team who monitor feedback on this website respond pretty quickly to poor reviews, but the agents who deal with your issues will not. Consistently terrible organisation, improperly trained staff, and no respect for their tenants. Renting from Seymours was an extremely expensive mistake.
1/5
TrustpilotSEYMOURS BIGGEST BUT NOT BEST
Poor service and unparalleled arrogance from the biggest but certainly NOT the best agency. My experience with Seymours has been frustratingly and shockingly dreadful. As managing agents, they are so slow to action property complaints and then behave as though they are doing you a favour. The letting agents have no regard for your time and cancel AFTER the last minute, if they bother at all, or just don’t care enough to show up on time to show a property and then they don’t even have the decorum to offer an apology because of course, you aren’t worthy of their time. Seymour’s are, without a doubt, bullies in the industry who trample over smaller agencies and scrabble to get a few hundred pounds in fees that they did not earn or deserve. Appalling and I hope that I never have the misfortune to deal with Seymours again in any capacity.MY RESPONSE TO SEYMOURS REPLY: WOKING WAS OUR MANAGING AGENT AND WERE COMPLETELY USELESS AND WHEN WE MOVED WE DEALT WITH A NUMBER OF AGENTS FOR VARIOUS PROPERTIES THAT WE WANTED TO VIEW AND THE ATTITUDE OF YOUR AGENTS IS LESS THAN SUB PAR.
Agent replied · 29 December 2024
Dear T.E.R,Thank you for sharing your feedback with us. We’re sorry to hear about your experience and would like to address your concerns. As we have 20 offices, could you please confirm which office you dealt with so we can investigate this further?We take all feedback seriously and would like the opportunity to assist you.25/11/24 - Thank you for your reply. As mentioned, we take your feedback extremely seriously. Could you please contact Lisa Athron at Woking Lettings on 01483 741300.
5/5
TrustpilotLightwater Office
The team at the Lightwater office kept us informed through the initial stages and subsequent viewings. They achieved a lot of viewings in a short period. Krisy Ehret our client relationship manager once offer accepted was outstanding in her support.
Agent replied · 29 December 2024
Thanks for leaving your feedback, it’s great to hear you felt well-informed and that we managed to arrange so many viewings quickly.I’m really glad Krisy was such a help once the offer was accepted. I’ll be sure to pass your comments on to her, she’ll be chuffed to hear it.If there’s anything else I can help with, just let me know.
5/5
Trustpilot5 Stars to Seymours Estate Agents
We had an excellent experience with Seymours Estate Agents Dorking! They made the process of finding a home to rent so smooth and stress-free. The team was professional, friendly, and always willing to answer our questions. They really listened to what we needed and found us the perfect place that ticks all the boxes. We couldn’t be happier with their service and would highly recommend them to anyone looking for a new home. Thank you for making this such a positive experience! Thanks Jamie - you really have been FANTASTIC!!!
Agent replied · 29 December 2024
Thank you for sharing your experience! We’re delighted to hear that the team at Seymours Dorking made your search for a home smooth and stress-free. It’s great to know we could help you find the perfect place that meets all your needs.Jamie will be thrilled to hear how much you appreciated his fantastic service, we’ll be sure to pass on your kind words!If there’s anything else we can assist with, please don’t hesitate to get in touch.
1/5
TrustpilotAvoid for your own safety
Like many of the other rental customers who have left reviews I urge you never to rent through this company. We repeatedly reported maintenance issues that they took no action on, including black mold. This had a major effect on our health. Their own workmen recommended works that would have resolved that problem, and were ignored. When we moved out, they tried to charge us for issues that were noted on our move IN inventory, issues that we had reported and they had not fixed, and imaginary things like furnishings in an unfurnished flat. I have rented two flats from them in the past and at both, when it came to viewings for new prospective tennants, they let themselves in without permission- at the first property they let themselves in while I was in the shower after turning up 45min late (thus we assumed the visit was cancelled), at the second despite reminding them of this incident and stating that I was super anxious about it happening again, they did it again. We ended up barricading our front door to feel safe enough to wash or sleep. They are dishonest and disrespectful, they fail entirely to communicate with each other, and they try to take money they are not entitled to. Avoid like the plague, especially landlords who may end up liable to their tenants for the harm Seymours cause with their negligence, as they are openly planning to rent the mold-infested flat we have just left out again untreated and not-redecorated. It can only be a matter of time before someone dies from their negligence, don't let it be you.
Agent replied · 29 December 2024
Thank you for taking the time to share your concerns. We are very sorry to hear about your experience and take these matters seriously. To help us investigate further, could you please confirm which of our offices you rented through?We’d like to understand what happened and address this properly. Your feedback is important to us, and we are keen to resolve this issue.27/11/24 Update reply.Thank you for taking the time to share your concerns. We are truly sorry to hear about your experience and want to reiterate that we take all feedback and reported issues very seriously.Since our initial response, we have undertaken an internal investigation using the information provided in your review. Unfortunately, we have been unable to locate any records relating to your tenancy or the issues described, and none of our team members recall the events mentioned. Without further details, we are unable to corroborate the claims made in your review, leaving us to believe it may not represent an accurate reflection of our business or practices.We are keen to resolve this matter appropriately and encourage you to get in touch with us directly to provide the necessary information to assist our investigation. However, if we do not hear back from you, we will have no choice but to escalate this and report the review to the platform administrator, as we are committed to ensuring all feedback is genuine and fair.Your cooperation would be greatly appreciated, and we hope to hear from you soon so we can work towards a resolution.
5/5
GoogleMe and my Wife massively appreciate the work that Seymours (specifically Danielle Lee-Sahin put in to get our house purchase over the line! We are forever grateful
Agent replied · 22 November 2024
Thank you for taking the time to leave a review - Danielle is extremely grateful!
5/5
TrustpilotSeymours Haslmere
Great service from the whole team at Seymours Haslemere. We had a number of challenges with our purchase and found the team to be proactive, communicative, transparent and organised. Special thanks to Paige and Joss for their support and professionalism throughout. Prior to buying our property, we also attended a number of viewings with Seymours, who were always punctual and well-informed.
Agent replied · 29 December 2024
Thank you so much for your lovely feedback. We’re thrilled to hear that you had such a positive experience with us. It’s great to know that Paige, Joss, and the rest of the team were able to support you. If there’s anything we can assist with in the future, please don’t hesitate to reach out.
5/5
GoogleJourney to our last purchase started with a viewing with Ronnie showing us the property in a very professional manner. Unfortunately, the purchase was not straightforward as there were a few complex bottlenecks. Thankfully, right when things were not going anywhere John, and then Danielle stepped in and patiently supported us at every step. Danielle was highly effective in coordinating with our and sellers' Solicitors which really made a huge difference. I would recommend Seymours Addlestone to anyone looking for their next home.
Agent replied · 22 November 2024
Thank you so much!
5/5
GoogleEvery member of the team I have dealt with is a credit to Seymours, but my primary contact was Aaron Williams and it’s easy to see why he’s the manager of the lettings area. Aaron is likeable, professional, knowledgeable and very, very efficient. No hidden surprises, everything was explained by Aaron beforehand, and he delivered on everything that he said either he, or a member of the team, would do. He’s commercially switched on as well, the timing of the house I’ve now moved into wasn’t quite right and I was going to have to pass on it, but Aaron set out to see if the property’s availability could be brought forward to enable me to move in sooner than originally advertised, and he successfully did so. From then onwards it was all done, dusted and closed at lightspeed. Great work, Seymours.
Agent replied · 22 November 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotAmazing
We dealt with Natalie and Ronnie for the most part and they were both amazing. We both listed our property for sale and were looking for a new property with Seymours Addlestone. They were very professional, knowledgeable, approachable and accommodating. They helped us to get an offer on our home and find the perfect new home in just 3 weeks! They listened to our requirements and arranged viewings for properties brand new to the market that they knew would suit our needs, and made the whole process so easy. A wonderful team and would highly recommend to anyone looking to buy and/or sell!
Agent replied · 29 December 2024
Thank you for sharing your experience Naomi, your recommendation means a lot to us, and we’re so pleased we could help. Wishing you all the best in your new home!
5/5
TrustpilotSold within a Week at target Price
Within a week we had two offers for our 2 bedroom apartment we owned through Seymours and at the target price in a location that is inundated with flats for sale. They spread the word and started showrounds immediately; and negotiated the selling price. We are currently half way through the sales process. They did get some help from us in getting the flat decorated for sale. Well done and thank you.
Agent replied · 29 December 2024
Thank you Leonard for your kind words. We’re delighted to have secured two offers so quickly for your apartment, especially in such a competitive market. It’s great to hear our efforts in spreading the word and organising viewings made a difference. Your hard work in decorating the flat certainly played a part too! We’ll continue to support you through the rest of the sales process. Thank you again for choosing Seymours.
5/5
TrustpilotWe used the Woking office to sell my…
We used the Woking office to sell my mother’s house. Brett was really helpful and honest. He gave us lots of advice and we had several offers on the house within a week of going onto the market. Very pleased, thank you
Agent replied · 29 December 2024
Thank you for your feedback! We’re thrilled to hear that Brett and the Woking team were able to assist you with selling your mother’s house. Having several offers within a week is a great result, and we’re delighted that you found the process helpful and straightforward. We really appreciate you choosing us for such an important sale.
5/5
GoogleI would just like to say thank you to the Seymours team at Addlestone. First impressions count and the Sales Manager Andrew Hunt impressed me with his professionalism, knowledge and yet non pushy approach. The team that conducted the viewings were outstanding, communicating well, they were efficient and confident with a warm, positive approach. Then we have the after sales care managed by the wonderful John. Despite a heavy workload, he was always available when you needed him and took action when required, resolving any potential problems swiftly. He had the perfect balance of professionalism along with always somehow finding time for a quick chat even if it was just for reassurance. It’s rare these days to have a service you can’t fault but this team led by Anna worked incredibly well together and I have to say lead the way in how a business should work. To sum it up they do what it says on the tin!
Agent replied · 22 November 2024
Thank you for such a lovely review!
5/5
TrustpilotAmazing!
Seymours Staines staff have been absolutely amazing at helping us get our very slow chain through to the point of exchange. Mark and Gary were excellent at the get-go with putting the property on the market, managing viewings and securing offers and the consequent sale. Alan Hackland has been the most calm, professional and thorough individual in his capacity as Sales Progressor. Quite frankly I dont think it would have all happened if Alan hadnt have kept the chain as well organised and informed. He was key to the whole process and I couldnt recommend Alan and the team at Seymours Staines more highly. Totally deserving of 5* ++!
Agent replied · 15 June 2024
Property chains! This is an area that we really focus on, so many people to deal with to make it as smooth as possible and if there is ever an issue its here. It's all about the communication. Thanks for the review Lisa, it means a great deal.
5/5
TrustpilotSo far so good
I had a great experience with Seymours so far. I've been shown many flats available for sale in Guildford area and put an offer on one.Jasper Cox is very responsive and helpful.I really like this estate agency.
Agent replied · 29 December 2024
We’re so pleased to hear you’ve had such a great experience with Seymours so far! It’s fantastic that Jasper has been responsive and helpful in guiding you through the process. We’re delighted to know you’re happy with the service and wish you the best as things progress with your offer.
5/5
TrustpilotSeymours of Guildford
Seymours of Guildford had the best selection of properties on the market at any given time. The staff were always very helpful and went out of their way to accommodate my dates and times, given that I had to travel a long way, many times, to view properties.Importantly, they kept an eye on my parameters for property requirements, so didn't waste my time - yet still offered houses that they thought might pique my interest.
Agent replied · 29 December 2024
Thank you for your fantastic feedback! We’re really glad to hear that you were happy with the property selection and the service provided by the team at Seymours Guildford. It's great to know that we were able to accommodate your viewing schedule and stay focused on your requirements, while still offering new options that might interest you.If you ever need assistance in the future, don’t hesitate to get in touch!
5/5
TrustpilotPersonable and approachable at all…
Personable and approachable at all times, professional and friendly.
Agent replied · 29 December 2024
Thanks Lou!
5/5
TrustpilotExcellent estate agent 👌
We have just recently completed on a house purchase with Seymour’s (Woking branch), and yet again the sales side of the business has delivered with top marks. It is clear to see that they are very much a customer focused estate agent. Zo (the partner) and his wider team ensured that they kept us up to date throughout the entire process with excellent communication. I would definitely recommend seymours sales if you are looking to either buy or sell a property as they have been nothing great with myself and my wider family
Agent replied · 29 December 2024
Thank you for taking the time to leave such a positive review. We’re pleased to hear that your experience with he team was a positive one, and that we were able to keep you updated throughout the process. Your recommendation means a lot to us, and we’re glad to have been able to assist you with your house purchase.
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Questions about Seymours - Camberley
Which Seymours - Camberley office has the most reviews?
Addlestone has the most, with 855 reviews rated 4.4 out of 5, followed by Camberley (66 Park Street) with 809.
Where are the Seymours - Camberley offices?
The three Seymours - Camberley offices, by town:
- Addlestone: 126 Station Road, Addlestone, KT15 2BQ
- Camberley (66 Park Street): 66 Park Street, Camberley, GU15 3PT
- Camberley (66 Park Street): 66 Park Street, Camberley, GU15 3PT
Has Seymours - Camberley won any awards?
Yes. In The Trusted Agent 2026 awards, Camberley won Trusted Agent.
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