Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleAwful customer service, not worth one star. Have 0 interest for their customers, existing or potential new. Only seem to be interested in making money and seem to add on charges for no reason or just not return money. I have had one client who didn't receive holding deposit back through no fault of her own and was just dismissed, so no wonder they're still going, they keep money that isn't there's! I have had several bad experiences with this company. Highly suggest to AVOID and use a different agent altogether.
Ellie · 12 October 2022 · Scargill Mann Residential Lettings Ltd
Agent replied · 23 October 2024
This matter was dealt with within our terms and conditions relating to a confidential matter of an application for a rental property
It doesn't relate to the person directly who left this review
We are satisfied that our terms and conditions relating to an application for a rental property were correctly applied
★★★★★ 5/5
GoogleAmazing experience with Scargill Mann and Company who could help me have my first house sorted out in Derby - so smoothly with taking care of everything required to move hassle free in to the property. All the staff are very supportive and sweet - prompt in response. I must say Holly Edmund was one of best letting agent among all other from different letting companies whom I connected during my house search. I did not anticipate it will be so nicely done for me especially when I was new to the country with no letting experience. Thank you Scargill Mann Team. I will definitely going to connect you guys for my next move.
Saifullah · 12 October 2022 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleBest estate agents in Derby. Tracy and M A R Y !! Were very professional.
This was my second time using Scargill Mann but my first time selling.
Tracy kept me regularly updated with the whole sales procedure and went out of her way to help with solicitors questions. Would definitely recommend, house was sold within 3days of being on the market.
5 stars all-round
Graham · 12 October 2022 · Scargill Mann Residential Lettings Ltd
Agent replied · 23 October 2024
Thank you for your review. We are pleased you were happy with our service
★★★★★ 5/5
GoogleRating only, no written review.
Donna · 16 April 2022 · Scargill Mann and Co Burton-On-Trent
★★★★★ 3/5
GoogleRating only, no written review.
Alex · 16 April 2022 · Scargill Mann and Co Burton-On-Trent
★★★★★ 1/5
GoogleDon't return calls to answer questions.
P · 24 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleThere selling my mums property. James and Mary who are dealing with selling mums bungalow in derby have been exceptional. And have communicated regularly. I wouldn't hesitate in recommending this company in doing the very best they can do 10 star service upto now xxxx
Jay · 24 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 4/5
GoogleRating only, no written review.
Kuljeet · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleRating only, no written review.
Gemma · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 1/5
GoogleWow, rang up about a rental. The girl sounded like she really didn't want to help and couldn't get me off the phone fast enough!! Hope when I do find somewhere its not through this estate agents as I really don't want to deal with someone who clearly doesn't know much about customer service..
Deb · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleYou will be in safe hands with Scargill Mann and Company.
Their service was extremely professional from start to finish. They guided me effectively through any challenges which arose. They consistently demonstrated excellent communication and responsiveness, areas where other estate agents frequently fall short. The team were always friendly, helpful and demonstrated excellent attention to detail for the small things, which as we all know can often turn out to be the bigger things!
Their years of experience really shone through. I cannot recommend them highly enough for the Derby area. Thank you Scargill Mann and Company!
Louise · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 3/5
GoogleRating only, no written review.
Brian · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleRating only, no written review.
Ben · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 3/5
GoogleRating only, no written review.
Kate · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleAs a landlord I have always found the team to be very friendly and professional, a pleasure to deal with.
Glyn · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleEveryone at scargill have been super. Very supportive in a difficult time. Responsive, polite and efficient. Special thanks to Megan,Holly and Anna.
Debbie · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleThe team were professional throughout and quick to respond to all our (and our buyer’s) queries. They gave great advice and support and helped make our sale as smooth as possible.
Claire · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleAbsolutely brilliant from Scargill Mann during our selling process.
Very proactive, helpful and professional at all times. I would definitely recommend for a home sale.
Thankyou for all your support and help. You made it all so easy.
Claire · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleWe bought a house and sold ours through Scargill Mann and we can’t fault their service. The team is excellent, very responsive and helpful. Service is very professional with excellent communication throughout. Thank you to all the team.
Amal · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleMy mummy placed her flat into the hands of Scargill Mann over three years ago and she tells me that the quality of tenants has been nothing other than 'a touch above excellent'. As with all lettings, the odd thing goes wrong but it's the speed that matters are resolved is what counts and Andrew's support staff in the office are all well above average. So much so that my daddy put his house into their hands too and it all went as smooth as my Black Lab coat.
Nellie · 12 October 2021 · Scargill Mann Residential Lettings Ltd
★★★★★ 5/5
GoogleEXCELLENT SERVICE FROM ALLISON, ELAINE AND THE TEAM AT BURTON
FIRST CLASS🙂 …
Kevin · 16 April 2021 · Scargill Mann and Co Burton-On-Trent
★★★★★ 1/5
GoogleCouldn't find out about what I needed on their website what's the point of putting up sales boards on property then NOT having it on the website
James · 16 April 2021 · Scargill Mann and Co Burton-On-Trent
★★★★★ 1/5
GoogleBoard on street but no details on website and don't bother answering email. I wouldn't use them to sell my property.
Robin · 16 April 2021 · Scargill Mann and Co Burton-On-Trent
★★★★★ 3/5
GoogleRating only, no written review.
Simon · 24 October 2020 · Scargill Mann Residential Lettings Ltd
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.