4/5
TrustpilotGreat professional and efficient …
Great professional and efficient service when letting a property for me recently. Good communication via email and phone calls.Would definitely recommend.
Trusted Agent profile
Sargeants estate agents in London
★★★★★
726 reviews across 2 offices and 3 platforms
Sargeants has two offices, all in London. Together they have 726 reviews on three platforms, rated 4.8 out of 5 overall.
451
Reviews on Google
All 2 offices
9
Reviews on Facebook
All 2 offices
266
Reviews on Trustpilot
Business-wide
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Our offices
Sargeants's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Sargeants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Sargeants office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotImogen has been great throughout
Imogen has been great throughout - thank you!
5/5
TrustpilotGreat experience with Sargeants
Great experience with Sargeants. Sally looked after our sale and was excellent at communicating with both us and the others in the chain. When we endured delays further down the chain she was always in touch with us and the other parties to ensure everything was being done expediently. We felt she really looked after our interests. Good service, would recommend.
5/5
TrustpilotFriendly and helpful
We bought our house through Sargeants and found them to be excellent.Imogen and Sally were very friendly and helpful. They kept us in touch with the whole process, we hadn't bought a property for 33 years so needed their positive help to see us through.
5/5
TrustpilotVery helpful and incredibly efficient
Rating only, no written review.
5/5
TrustpilotWe were very pleased with Sargeants …
We were very pleased with Sargeants service to let our flat. They were very professional and helpful. I would recommend them to other people.
5/5
TrustpilotTop class service from a top class …
Top class service from a top class team. They do the right thing and simply.
5/5
TrustpilotIt was straightforward to rent with …
It was straightforward to rent with Sargeant.The team was well lead and each member know the role and helped to sort out the issues. Will use them again!Dr Altin Hoxha
5/5
TrustpilotThey are a great agency
They are a great agency, accommodating to both landlord and tenant. When my tenants are moving on from my property, I have recommended Sargeants. Service is second to none.
4/5
Trustpilotso far so good
Rating only, no written review.
5/5
TrustpilotSargeants get me a top rental figure
Amazing service from Sargeants! As a landlord they get me a top rental figure, I never have any void periods, they charge me a reasonable fee and the team are always happy to help when I visit the office.
5/5
TrustpilotStaff as always very helpful and very …
Staff as always very helpful and very reactive - this is want you need especially when you are working full time and just need to get your property rented. Thank you Dan and Georgina!
5/5
TrustpilotSargeants are different from other Estate Agents
Sargeants are different from other Estate Agents. As an independent local Estate Agent they listen to and understand Landlord needs. I have found mainstream Estate Agents become more and more 'Corporate' over the years and they start treating you like a number rather than an individual. It is so refreshing to deal with an Estate Agent like Sargeants who tailor solutions to our needs.
3/5
TrustpilotSellers Review
Imogen has been extremely professional and helpful throughout the process - would give her 5 stars.A lot of confusion between the partners when phoning to relay offers received on the property and trying to advise us to accept offers without the knowledge that further viewings were booked in where subsequently a significantly higher offer was received.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Imogen and Dean were friendly, honest and always available. I would use them again in a heart beat and highly recommend them to anyone looking for a local agent.
5/5
TrustpilotSergeants were the right choice
Sargeants were amazing to deal with - we were automatically notified of all viewings scheduled and received regular & honest feedback continually through our sale process. The market is touch currently and, whilst we had hoped to sell for more, the honest and open relationship we had with the team gave us assurance that, given these conditions, we achieved the right sales price. I cannot praise Sally and Imogen highly enough but everyone we dealt with was just great. Note, we did not start with Sergeants but, having made the switch, the service was far superior.
5/5
TrustpilotExcellent service from Imogen at …
Excellent service from Imogen at Sargeants. During some lengthy toing and froing between us (buyers), the sellers and both solicitors, Imogen was constantly on the ball and was happy to help out in any way she could. She was there to connect all the dots (so many dots!) with her calm, trustworthy and pragmatic approach. Whilst the process of buying a home is not an experience I'd like to repeat anytime soon, when the time comes, Sargeants will be at the top of the list.
5/5
TrustpilotThe people in Sergeants are very …
The people in Sergeants are very professional, prompt and friendly.
5/5
TrustpilotBuyers Experience
We recently bought a house in Northfields and Sargeants were the agents. The service we received as buyers was exemplary and the process was very smoothly and efficiently managed. Thank you and well done.
5/5
TrustpilotProfessional and amicable
The team is professional and amicable. Good communication throughout the whole process. Highly recommended.
4/5
TrustpilotSargents are a lovely local company and …
Sargents are a lovely local company and it's that local vibe that makes their service unique. Our representative, Sally, was fantastic - a great communicator, she always had time to talk, answer any questions we had and keep us informed through the whole process.Thanks for Sally for your work in helping us sell our old place and buy our new home :)
5/5
TrustpilotFrst Class Customer Service : The service I received from Sally and …
The service I received from Sally and from the Sargeant staff in general was first class. All communication was timely and accurate and the commitment to their customers is first class and I would highly recommend Sargeants
5/5
TrustpilotFirst Class
Fantastic from start to finish. Knowledgeable, professional and efficient throughout the process. Imogen is a superstar.
5/5
TrustpilotExcellent service and friendly agent
Very professional. Neil, the agent we dealt with was both incredibly nice and an excellent salesman. He went the extra mile and closed a deal that seemed unlikely at the start. If only more estate agents were like that!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sargeants
Which Sargeants office has the most reviews?
London (141- 143 Northfield Avenue) has the most, with 678 reviews rated 4.8 out of 5, followed by London (76 Greenford Avenue) with 313.
Where are the Sargeants offices?
The two Sargeants offices, by town:
- London (141- 143 Northfield Avenue): 141- 143 Northfield Avenue, London, W13 9QT
- London (76 Greenford Avenue): 76 Greenford Avenue, Hanwell, London, W7 3QS
Has Sargeants won any awards?
Yes. In The Trusted Agent 2026 awards: Sargeants, London won Trusted Agent.
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