Trusted Agent profile · Tyne & Wear

Sarah Mains estate agents in Low Fell, Jesmond, Gosforth and 1 more

4.7

★★★★★ Excellent

1,716 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,716 reviews on 1 platform, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,716

Reviews on Google

All 4 offices

Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,715 reviews on Google only. Show every review

5/5

Google

Excellent professional service given. Recommended!

Nigel · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much for such a fantastic review Nigel. Kind regards, Julie Knox, Customer Success.

3/5

Google

Still waiting for a new home,Thank you for contacting me when a suitable house comes on your boojs

Helen · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you for the review Helen, we'll continue to work hard to find your perfect home and keep in touch with you every step of the way. Kind regards, Julie Knox, Customer Success.

5/5

Google

Exceptional service from everyone at the Lowfell Branch !! Being a property investor I have had many mortgages from Dawn Whiffing and Nicola Mckinnley, I wouldn't go anywhere else !!

RACHEL · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you for such a great review Rachel. Kind regards, Julie Knox, Customer Success.

5/5

Google

On behalf of my parents on their experince selling. The service they received was very professional and efficient. Sarah Mains ensured they had lots of viewings and sold the propery quickly. Helen and Sharon were both brilliant in ensuring the sale of the property amd extremely knowledgable in what they do, as well as keeping them informed at all times. They would definitely recommend Sarah Mains as the agent to sell property with they couldnt fault them at all. Excellent all round service.Highly recommend.

Clare · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much for such a fantastic review Clare, the team will be absolutely delighted. Kind regards, Julie Knox, Customer Success.

5/5

Google

Very professional , helpful and inderstanding. Thanks for the help and advice.

Upkar · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Upkar for your five star review! Kind regards, Julie Knox, Customer Success.

5/5

Google

Very professional and friendly service from the mortgage advisor. Highly recommended.

Helen · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much for your five star review Helen. Kind regards, Julie Knox, Customer Success.

5/5

Google

Great advice, keeping things simple and straightforward. Excellent demonstration of local knowledge whether selling or buying.

Gavin · 29 July 2019 · Sarah Mains Low Fell

Agent replied

thanks for taking time to do this great review Gav.

5/5

Google

Extremely professional service from beginning to end - we couldn't have been more pleased.

Bill · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you for taking time to do this great review Bill.

5/5

Google

all round excellent , accurate valuation, continuous support without being intrusive ,very helpful finding the dream family home in the village as requested, big thanks to all

Surena · 29 July 2019 · Sarah Mains Low Fell

Agent replied

thanks very much Surena for this fantastic review. Kind regards, Julie Knox, Customer Success.

5/5

Google

Always professional service, excellent communication. Would highly recommend

Jennifer · 29 July 2019 · Sarah Mains Low Fell

Agent replied

thanks very much Jennifer!

3/5

Google

Service could be better, you seem to be chasing them rather than the other way round. Once you have them some a great.

Brian · 29 July 2019 · Sarah Mains Low Fell

5/5

Google

5 star service from start to finish. The staff are helpful and fully knowledgeable and would highly recommend them.

Malcolm · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you very much Malcolm, I am very pleased you have enjoyed the experience and hope we can be here to help you again in the future. Kind regards, Julie Knox, Customer Success.

5/5

Google

Very professional yet friendly service, kept us informed throughout the whole process and would definitely recommend to others.

Diane · 29 July 2019 · Sarah Mains Low Fell

Agent replied

thanks Diane for taking time to do this fantastic review.

5/5

Google

It's always a pleasure to deal with the Friendly helpful and competent staff at Sarah Mains Low Fell.

Jon · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Jon, your five star review is very much appreciated. Kind regards, Julie Knox, Customer Success.

5/5

Google

Very helpful and efficient staff. Kept me updated and informed throughout whole process.

Steven · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Steven. Kind regards, Julie Knox, Customer Success.

5/5

Google

Very efficient, professional staff. Great communicators and so supportive. Thank you.

Val · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Val for this glowing review. Kind regards, Julie Knox, Customer Success.

5/5

Google

Sarah mains were great when we sold our relatives house, extremely professional and offered a first class service. Would definitely recommend to others.

Laura · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Laura, kind regards, Julie Knox, Customer Success.

5/5

Google

Sarah Mains were fantastic when selling my house....we had plenty of viewings and a constant updates on offers. Very happy with the service I received!

Claire · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Claire, it is much appreciated.

5/5

Google

Fantastic friendly staff. Very knowledgeable valuer. Would definitely recommend.

Kellie · 29 July 2019 · Sarah Mains Low Fell

Agent replied

thanks very much Kellie, Kind regards, Julie Knox, Customer Success.

5/5

Google

We used Sarah Mains and found them efficient, informative and very helpful. Wouldn't hesitate to use again.

Carolyn · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Carolyn.

5/5

Google

Staff at Sarah mains are knowledgeable and very professional. I would highly recommend using their services.

Paul · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thanks very much Paul. Kind regards, Julie Knox, Customer Success.

5/5

Google

I was originally with a different (cheaper) agent but it was a complete waste of time. Went to Sarah Mains after recommendation from a friend, it was money well spent to secure a buyer and receive excellent customer service from the Low Fell team.

Katie · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you very much Katie for your fantastic review. We pride ourselves in the quality of the service we provide and the whole team in Low Fell will be absolutely delighted with your comments! Kind regards, Julie Knox, Customer Success.

5/5

Google

having moved house several times over the past 45yrs and used numerous estate agents I can honestly say that we have never had the service or attention,( which we value very highly )we have received on this occaision through sarah mains and her very efficient staff,in particular Chrissy jameson who we feel went out of her way to facilitate our latest move and we would like to take this opportunity to thank her and the team for all their efforts,many thanks again marie and denis haswell

Denny · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Hi Denny, thank you so much for taking the time to write this fantastic review. Chrissy and the team will be absolutely thrilled that you were happy with the service they provided. Kindest regards, Julie Knox, Customer Success.

5/5

Google

Person who came to inspect property was professional and I'm glad I went with them to sell my flat. The lasses who helped me in store were perfect, very conscientious and attentive

Meehai · 29 July 2019 · Sarah Mains Low Fell

Agent replied

Thank you very much for this outstanding review. Kind regards, Julie Knox, Customer Success.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sarah Mains is among the ESTAS 2026 winners.

  • BronzeESTAS 2026: Best Local Group (2-5 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, North East

ESTAS 2026: 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.

Source: The ESTAS 2026 winners, as published.

EA Masters

Sarah Mains is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 841 reviews rated 4.7 out of 5, followed by Jesmond with 424.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards, Tyne & Wear won Platinum, Tyne & Wear won Gold and two more branches won awards. At the ESTAS 2026 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in North East, and its branches won 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 7 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent