Trusted Agent profile · Tyne & Wear

Sarah Mains estate agents in Low Fell, Jesmond, Gosforth and 1 more

4.7

★★★★★ Excellent

1,716 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,716 reviews on 1 platform, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,716

Reviews on Google

All 4 offices

Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,715 reviews on Google only. Show every review

5/5

Google

Sarah Mains have been amazing. I rang them last week got to speak to Lisa Taylor who has been there for us every step of the way and she has been super helpful and friendly. Chloe Sixsmith did our valuation and she was fab, and Amanda the photographer was amazing did some beautiful photos. Kelly Docherty in offers has helped and supported us and guided us through what to do as we got a lot of offers. Basically I cant fault Sarah Mains. Sold our house in 5 days.

Linda · 27 January 2021 · Sarah Mains Whickham

Agent replied

That's great to hear Linda, many thanks for the 5 star review. Sarah Mains

5/5

Google

Just sold a property with the whickham branch, such a professional supportive and friendly experience from start to finish. Would especially like to thank Sharon who has ensured the sale was completed quickly and efficiently.

Gillian · 22 January 2021 · Sarah Mains Whickham

Agent replied

I really appreciate you taking the time to leave a great review Gillian. Thank you. Sarah Mains

5/5

Google

The team were excellent mediators between ourselves and the vendor; offering great advice to us as first time buyers. If they are that good in a pandemic I bet they're immense in more 'normal' times :)

Char · 30 December 2020 · Sarah Mains Low Fell

3/5

Google

Rating only, no written review.

Adel · 16 December 2020 · Sarah Mains Low Fell

3/5

Google

Rating only, no written review.

Adel · 12 December 2020 · Sarah Mains Low Fell

5/5

Google

Very friendly and professional from the offset, would highly recommend.

Carl · 4 December 2020 · Sarah Mains Jesmond

5/5

Google

We recently sold a property with Sarah Mains. Sharon and her team were so professional and helpful all through the process. They were very quick to respond to any queries we had and make our experience of selling very pleasant. I would highly recommend Sarah Mains if you are thinking of buying or selling a property.

Yvonne · 4 December 2020 · Sarah Mains Low Fell

5/5

Google

Very friendly and professional from the offset, would highly recommend.

Carl · 3 December 2020 · Sarah Mains Gosforth

5/5

Google

Fantastic experience from beginning to end. We recently sold and purchased a property through Sarah Mains, everybody we dealt with was extremely knowledgeable which filled us with confidence that our sale was in safe hands. Chris from Low Fell went above and beyond to help us through the process and Sharon pushed our transactions through in a timely manor, both were friendly and professional so overall, really impressed with every aspect of our experience.

Tim · 30 November 2020 · Sarah Mains Low Fell

3/5

Google

Rating only, no written review.

Adel · 24 November 2020 · Sarah Mains Low Fell

5/5

Google

Rating only, no written review.

Richard · 21 November 2020 · Sarah Mains Low Fell

5/5

Google

We are still in the process as house is sold STC To date the staff we have dealt with could not have been more helpful. Megan Adams has guided us in a most professional manner. Hopefully this standard will be maintained as we progress through the selling process. We would definitely recommend Sarah Mains.

Pat · 18 November 2020 · Sarah Mains Gosforth

5/5

Google

We are still in the process as house is sold STC To date the staff we have dealt with could not have been more helpful. Megan Adams has guided us in a most professional manner. Hopefully this standard will be maintained as we progress through the selling process. We would definitely recommend Sarah Mains.

Pat · 17 November 2020 · Sarah Mains Jesmond

2/5

Google

Rating only, no written review.

Dave · 15 November 2020 · Sarah Mains Low Fell

4/5

Google

Sold my house though Sarah mains with in 2 weeks

Karen · 9 November 2020 · Sarah Mains Low Fell

5/5

Google

The team at Sarah Mains who were very helpful and responsive particularly Sharon and Dawn both of whom gave frequent support and guidance during challenging times for us.

Peter · 8 November 2020 · Sarah Mains Low Fell

5/5

Google

Rating only, no written review.

Maggie · 6 November 2020 · Sarah Mains Low Fell

Agent replied

Very many thanks for leaving a five star review Maggie. Sarah Mains

1/5

Google

Rating only, no written review.

Wafae4e · 29 October 2020 · Sarah Mains Low Fell

Agent replied

I have left a message for you so that we can discuss your concerns. I hope to speak with you soon. Sarah Mains

1/5

Google

Megan do not know what is she doing.

Zabi · 11 October 2020 · Sarah Mains Jesmond

Agent replied

I was very surprised to read your review. It would be helpful if I could contact you directly. Sarah Mains

1/5

Google

Megan do not know what is she doing.

Zabi · 10 October 2020 · Sarah Mains Gosforth

Agent replied

I was very surprised to read your review. It would be helpful if I could contact you directly. Sarah Mains

1/5

Google

Rating only, no written review.

Yeismen · 6 October 2020 · Sarah Mains Gosforth

1/5

Google

spoke to Megan today wasn't happy about the service not polite at all.

Wafae4e · 6 October 2020 · Sarah Mains Gosforth

Agent replied

I am very sorry to hear this. It would be great if we could contact you directly to discuss this. Sarah Mains

1/5

Google

Rating only, no written review.

Yeismen · 5 October 2020 · Sarah Mains Jesmond

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Sarah Mains is among the ESTAS 2026 winners.

  • BronzeESTAS 2026: Best Local Group (2-5 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, North East

ESTAS 2026: 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.

Source: The ESTAS 2026 winners, as published.

EA Masters

Sarah Mains is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 841 reviews rated 4.7 out of 5, followed by Jesmond with 424.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards, Tyne & Wear won Platinum, Tyne & Wear won Gold and two more branches won awards. At the ESTAS 2026 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in North East, and its branches won 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 7 other industry awards since 2018.

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