5/5
GoogleThoroughly impressed with the top quality communication. Lauren was a particular credit to the team!
Agent replied · 19 June 2024
Many thanks for taking the time to leave a five star review, Lauren is delighted. Sarah Mains
Trusted Agent profile · Tyne & Wear
Sarah Mains estate agents in Low Fell, Jesmond, Gosforth and 1 more
★★★★★
1,716 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,716 reviews on 1 platform, rated 4.7 out of 5 overall.
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains Low Fell4 Beaconsfield Road, NE9 5EU841 reviews · 841 on Google (4.7)33 in the last 90 days
- Sarah Mains Jesmond18c Osborne Road, NE2 2AD424 reviews · 424 on Google (4.8)5 in the last 90 days
- Sarah Mains Gosforth75 High Street, NE3 4AA421 reviews · 421 on Google (4.8)5 in the last 90 days
- Sarah Mains Whickham8 -10 The Square, NE16 4JB293 reviews · 293 on Google (4.7)7 in the last 90 days
Reviews on Google
Showing 1,715 reviews on Google only. Show every review
Google5/5
GoogleScott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.
Agent replied · 19 June 2024
Many thanks for taking the time to leave a five star review Steve. Sarah Mains
5/5
GoogleLucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.
Agent replied · 19 June 2024
Thank you for taking the time to leave your review William, and we would welcome your recommendation. Sarah Mains
5/5
GoogleThe team at Sarah Mains I’ve found to be very helpful, friendly and knowledgeable and have been a great support to me as a new landlord.
Agent replied · 21 June 2024
That's great to hear Chester, many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleAndrew Boreland was fantastic in selling my apartment. Sold promptly and kept me updated with how the sale was progressing.
Agent replied · 21 June 2024
Thank you for taking the time to leave this review Nathan, I really appreciate it. Andrew is delighted with your comments. Sarah Mains
5/5
GoogleExcellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.
Agent replied · 21 June 2024
Many thanks for your five star review Micaela, I really appreciate it. Sarah Mains
5/5
GoogleReally Recommend Sarah mains, extremely happy with the service provided by Elliot Scott who has helped me and my partner get our first home together! Really quick and efficient and has made our move so easy and stress free!
Agent replied · 21 June 2024
Thank you for taking the time to leave your five star review Lee, we really appreciate it. Sarah Mains
5/5
GoogleGraham was fantastic showing us around a property we viewed last weekend. He was knowledgeable, approachable, and his willingness to assist us not only during the viewing but also in addressing follow-up questions could make a big difference in our home-buying journey.. A good real estate agent can indeed make the process of searching for a house significantly smoother and more enjoyable.
Agent replied · 21 June 2024
Many thanks for your five star review Iordanis, Graham is delighted with your comments. Sarah Mains
5/5
GoogleI can't recommend Sarah Mains highly enough. Although still in my property selling/buying journey, all of the staff have been so professional throughout. Lucy has continued to check in with me on a regular basis, offering kind words of support and encouragement and with a genuine interest in everything going on. Would thoroughly recommend!
Agent replied · 21 June 2024
That's great to read Paula, thank you for taking the time to leave this lovely review for Lucy. Sarah Mains
5/5
GoogleI have previously used Sarah Mains for a house move and recently used them as my Let and Managed agents for my house. They are a brilliant team who are very responsive to questions from either myself or the tenants. Great value for money. I have no problem recommending them and will definitely use them in the futurePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
I would really appreciate your recommendation Pam. Thank you for taking the time to leave a 5 star review. Sarah Mains
5/5
GoogleFrom start to finish, all the staff that has been involved have been fantastic,sold my property within weeks, all due to the dedication of the staff at Sarah mains, fantastic work thank you all.
Agent replied · 21 June 2024
That's great to read Hazel! Many thanks for taking the time to leave this lovely review. Sarah Mains
5/5
GoogleThe service provided by the team at Sarah Mains, Wickham branch, has been fab! I have no complaints. The sales photos & video were done promptly and professionally, Josh and Kelly kept me updated with house viewings, offers and next process. Whenever I rang with a query, which once the house sold, was often! Donna was always patient and helpful, she was down to earth, understanding and often went above and beyond to talk me through the process, offering reassurance. I never once felt like just another client! I highly recommend Sarah Mains, Wickham team to sell a property, would definitely use them again.
Agent replied · 21 June 2024
Many thanks for your great review. The Whickham team are delighted with your comments. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you Hristo for taking the time to leave a five star rating. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Many thanks for your five star rating, we appreciate it. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Many thanks for leaving five stars Kieran. Sarah Mains
2/5
GoogleMore communication would be good
Agent replied · 20 June 2024
Thank you for your feedback Clayton. If you would like to discuss this further please do call on 0191 2390815. Sarah Mains
5/5
GoogleThanks very much for your assistance in our purchase!
Agent replied · 20 June 2024
You are very welcome Selcuk, thank you for your review. Sarah Mains
5/5
GoogleScott and Elliott both excellent 👌 couldn’t ask for better professionals …
Agent replied · 20 June 2024
Scott and Elliot are thrilled with your review Orla, many thanks. Sarah Mains
5/5
GoogleGreat service.very friendly .good value .on time everytime .
Agent replied · 20 June 2024
That's great to read Fred, thank you for taking the time to leave a review. Sarah Mains
5/5
GoogleI couldn’t recommend this service more! Very efficient. Thank you, Chantel, for being so prompt.
Agent replied · 20 June 2024
Thank you for taking the time to leave your review Hanna, Chantel is thrilled with your comments. Sarah Mains
5/5
GoogleDelt with elliot at lowfell branch, brilliant experience, I emailed most days for updates and he couldn't of been more helpful, very polite and friendly
Agent replied · 20 June 2024
Thank you Katie, we really appreciate your review and Elliot is delighted. Sarah Mains
5/5
GoogleAmy was extremely knowledgeable, helpful, had good communication and offered sound advice throughout.
Agent replied · 20 June 2024
Thank you for your five star review Lee and your comments about Amy. Sarah Mains
5/5
GoogleGreat experience with Elliot in the letting department. Fast efficient and helpful can't say enough how happy and grateful I am for the excellent service I have received.
Agent replied · 20 June 2024
Thank you Jo for your great five star review, we really appreciate it. Sarah Mains
5/5
GoogleFantastic service from all the team at Sarah Mains when dealing with the rental of my property, from finding a tenant to move in date, everything was seamless.
Agent replied · 20 June 2024
I really appreciate this great review Hayley, many thanks Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sarah Mains is among the ESTAS 2026 winners.
- BronzeESTAS 2026: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, North East
ESTAS 2026: 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
- GoldESTAS 2026: Lettings (Landlords), North EastLow Fell
- BronzeESTAS 2026: Lettings (Tenants), North EastWhickham
- Best in County (1)ESTAS 2026
- Tyne And Wear: Lettings (Landlords), Low Fell
- Best in Postcode (2)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
EA Masters
Sarah Mains is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 2 Gold across two branches EA Masters 2022 winners
- Branch Gold Award (2)EA Masters 2022
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East Lettings
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Sarah Mains
Which Sarah Mains office has the most reviews?
Low Fell has the most, with 841 reviews rated 4.7 out of 5, followed by Jesmond with 424.
Where are the Sarah Mains offices?
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards, Tyne & Wear won Platinum, Tyne & Wear won Gold and two more branches won awards. At the ESTAS 2026 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in North East, and its branches won 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 7 other industry awards since 2018.
