Trusted Agent profile · Tyne & Wear
★★★★★
1,716 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,716 reviews on 1 platform, rated 4.7 out of 5 overall.
Sarah Mains's four offices, most reviewed first. Each has its own page.
Showing 1,715 reviews on Google only. Show every review
5/5
GoogleSarah Mains have been looking after my property for a number of years, always provide great service. Harvey
Thank you for taking the time to leave your five star review Harvey, it was great to read. Sarah Mains
4/5
GoogleExtremely attentive and there at the end of the phone if advice or assistance is needed The management fee to rent my property is value for money and provide a really good communication link between myself and my tenants I receive regular information about any payments Could not fault them at all
Many thanks for your review Sarah, we do appreciate it. Sarah Mains
5/5
GoogleAs a novice landlord, I have been guided by Tenancy Manager Phil Hunt's expert knowledge. He has taken time to reassure me and his advice has been invaluable.
That's great to ready Helen, thank you for leaving this review for Phil. Sarah Mains
5/5
GoogleI have contacted Phil Hunt on many occasions. He administers a flat in bowes lyon court for us. Nothing is too much trouble for him. He gives good advice when needed. Thanks Phil.
Many thanks for your lovely review Ken, Phil is delighted. Sarah Mains
5/5
GoogleWe moved our10 Propertys to S.M after been with several other property managers and been disappointed . We have now been with S.M property management for over 10 years , looking after many property’s and have had exceptional service from PHIL our property manager . Always proactive and helpful to our tenants and ourselves ensuring we have great tenant retention .
Many thanks for taking the time to leave this great review Neil. We do appreciate it. Sarah Mains
5/5
GooglePhil Hunt at Sarah Mains has provided me with excellent service tailored to my needs. I always feel like a valued customer and not just a number. Would very highly recommend.
Many thanks for taking the time to leave your five star review, Phil is delighted. Sarah Mains
5/5
GooglePhil hunt is great to work with. He manages my property, he is great at communicating and providing me with any help I need. Everyone I've worked with at Sarah mains has been excellent
5/5
GoogleWe have worked with Phil Hunt at Sarah Mains for 10+ years and have received nothing short of exceptional service. Phil is very experienced and proffesional and has been great at managing our properties for such a long period. Would highly recommend Sarah Mains if you are looking to let out your property.
Thank you for taking the time to leave this great five star review. Sarah Mains
5/5
GooglePhil has been managing my property for many years now and has done an amazing job. I've never had any bother, and it gives me great peace of mind knowing that the place is being looked after by such a great professional. Thanks, Phil, for all the excellent work.
Many thanks for your five star review Michael. Sarah Mains
5/5
GoogleExcellent service from Phil Hunt at Sarah Mains. We have been renting our properties for quite a few years now and have always used Phil Hunt as our property manager. Finding and vetting tenants is always done so carefully and smoothly. Never any issues or dramas and our rental runs very smoothly. Thanks Phil. ⭐️
That's great to read Liz, many thanks for taking the time to leave a review. Sarah Mains
5/5
GooglePhil Hunt has managed my rental property for the last 8 years with professionalism, super efficiency & courtesy. He maintains a good relationship with my tenants and nothing is too much trouble for him when maintenance issues arise. He keeps me well informed when necessary so I never have to worry. His integrity and honesty is to be commended and is a credit to Sarah Mains.
Thank you for your wonderful review Trish, we really appreciate it. Sarah Mains
5/5
GoogleThank you so much for your great service. Finally a homeowner thanks to you.
That's great to read Serif, many thanks for your five star review and good luck in your new home. Sarah Mains
5/5
GoogleElliot has been very helpful throughout the process, very quick to respond back to any queries, we really appreciate all the help he has given us
Many thanks for your five star review about Elliot, we really appreciate this Josh. Sarah Mains
5/5
GoogleLooking to buy, and been impressed by the speedy responses from Chantel!
Many thanks for your review Ashley, Chantel is delighted. Sarah Mains
5/5
GoogleElliott has been amazing through this whole process, he has updated me every step of the way and has been more than accommodating, will definitely be using them again
Many thanks Sophie, we really appreciate your five star review. Sarah Mains
5/5
GoogleEexcellent services and professional advise provided for the rental of the property
That's great to read, many thanks for your five star review. Sarah Mains
5/5
GoogleScott keeps me informed, responds to queries in a timely manner.
That's great David! Thank you for taking the time to leave a five star review for Scott. Sarah Mains.
5/5
GoogleThoroughly impressed with the top quality communication. Lauren was a particular credit to the team!
Many thanks for taking the time to leave a five star review, Lauren is delighted. Sarah Mains
5/5
GoogleScott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.
Many thanks for taking the time to leave a five star review Steve. Sarah Mains
5/5
GoogleLucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.
Thank you for taking the time to leave your review William, and we would welcome your recommendation. Sarah Mains
5/5
GoogleRating only, no written review.
Thank you for the five star rating George.
5/5
GoogleElliot was a delight to work with from start to finish. He made it easy and seamless. Thank you Elliot.
Thank you for taking the time to leave a five star review Folasade, Elliot is delighted. Sarah Mains
5/5
GoogleClaire is always a great help with our clients lettings accounts, providing a professional and timely service.
Many thanks for your review Lorraine, Claire is delighted with your comments. Sarah Mains
5/5
GoogleClaire was wonderful when helping with my rental property. Would definitely recommend using Sarah mains
That's a great review for Claire, many thanks Steven. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Sarah Mains is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
Source: The ESTAS 2026 winners, as published.
Sarah Mains is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 2 Gold across two branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Low Fell has the most, with 841 reviews rated 4.7 out of 5, followed by Jesmond with 424.
Yes. In The Trusted Agent 2026 awards, Tyne & Wear won Platinum, Tyne & Wear won Gold and two more branches won awards. At the ESTAS 2026 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in North East, and its branches won 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 7 other industry awards since 2018.
