5/5
GoogleAmazing service from start to finish.
Agent replied · 24 August 2024
Wonderful! Many thanks for taking the time to leave this review Molly. Sarah Mains
Trusted Agent profile · Tyne & Wear
Sarah Mains estate agents in Low Fell, Jesmond, Gosforth and 1 more
★★★★★
1,716 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,716 reviews on 1 platform, rated 4.7 out of 5 overall.
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains Low Fell4 Beaconsfield Road, NE9 5EU841 reviews · 841 on Google (4.7)33 in the last 90 days
- Sarah Mains Jesmond18c Osborne Road, NE2 2AD424 reviews · 424 on Google (4.8)5 in the last 90 days
- Sarah Mains Gosforth75 High Street, NE3 4AA421 reviews · 421 on Google (4.8)5 in the last 90 days
- Sarah Mains Whickham8 -10 The Square, NE16 4JB293 reviews · 293 on Google (4.7)7 in the last 90 days
Reviews on Google
Showing 1,715 reviews on Google only. Show every review
Google5/5
GoogleGreat service from Sarah Mains & great communication and help from Lucy . Thank you all so much.
Agent replied · 24 August 2024
That's great, many thanks for taking the time to leave your review Kayleigh. Sarah Mains.
5/5
GoogleI have been very impressed with Sarah Mains especially Lucy Flannigan in connection with my house sale
Agent replied · 24 August 2024
We really appreciate your review Debbie, many thanks. Sarah Mains
5/5
GoogleFantastic experience had so far in the sale of my house. Lucy, Kelly and Donna have all been excellent
Agent replied · 24 August 2024
We really do appreciate you taking the time to leave your review David, the Newcastle team are delighted with your comments. Sarah Mains
5/5
GoogleI have found Lucy to be very helpful ,understanding and very easy to talk to ,nothing is a bother to o her,I can quite happy give her a five star rating,
Agent replied · 24 August 2024
That's great to read Sheila, many thanks. Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleGreat service from Sarah mains, speaking to Lucy and Lauren, who have guided me though all my fault sale, would 100% recommend!
Agent replied · 24 August 2024
Many thanks for your lovely review Chris, Lauren and Lucy are thrilled. Sarah Mains
5/5
GoogleQuick, easy and simple process to selling our flat, had viewings and offers within days of it being listed. Very happy with the result.
Agent replied · 24 August 2024
That's great! Many thanks for taking the time to leave your review Ciaran. Sarah Mains
5/5
GoogleGreat service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you
Agent replied · 24 August 2024
Many thanks for your review Sharon, Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleLucy and the whole team have been brilliant during the sales process, making the whole thing painless and simple throughout. Professional, courteous and knowledgable. Thanks Lucy and team. Certainly recommend if you're looking for a sales agent
Agent replied · 24 August 2024
Many thanks for this lovely review James, we really do appreciate it. Sarah Mains
5/5
GoogleLucy from Sarah Mains showed us round one of their properties for sale. She was professional, welcoming and knowledgeable. Although the property wasn't right for us, it was a pleasure to view the property with her and I wouldn't hesitate to book a viewing with Sarah Mains again.
Agent replied · 24 August 2024
Thank you for your five star review Moira, we do appreciate it. Sarah Mains
5/5
Google5 Stars Plus! An absolutely outstanding service from start to finish! Everyone I have dealt with at Sarah Mains have been exceptional; polite; prompt and professional. Special thanks to Lucy Flannigan for keeping me up to date with all the viewings; timings and information who made a very stressful time very easy!. Highly recommended! Five Stars!!
Agent replied · 24 August 2024
We really appreciate your fabulous review Andy! Many thanks for taking the time to do this, and for your recommendation. Sarah Mains
5/5
GoogleAmazing service from start to finish.
Agent replied · 23 August 2024
Wonderful! Many thanks for taking the time to leave this review Molly. Sarah Mains
5/5
GoogleGreat service from Sarah Mains & great communication and help from Lucy . Thank you all so much.
Agent replied · 23 August 2024
That's great, many thanks for taking the time to leave your review Kayleigh. Sarah Mains.
5/5
GoogleI have been very impressed with Sarah Mains especially Lucy Flannigan in connection with my house sale
Agent replied · 23 August 2024
We really appreciate your review Debbie, many thanks. Sarah Mains
5/5
GoogleFantastic experience had so far in the sale of my house. Lucy, Kelly and Donna have all been excellent
Agent replied · 23 August 2024
We really do appreciate you taking the time to leave your review David, the Newcastle team are delighted with your comments. Sarah Mains
5/5
GoogleI have found Lucy to be very helpful ,understanding and very easy to talk to ,nothing is a bother to o her,I can quite happy give her a five star rating,
Agent replied · 23 August 2024
That's great to read Sheila, many thanks. Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleGreat service from Sarah mains, speaking to Lucy and Lauren, who have guided me though all my fault sale, would 100% recommend!
Agent replied · 23 August 2024
Many thanks for your lovely review Chris, Lauren and Lucy are thrilled. Sarah Mains
5/5
GoogleQuick, easy and simple process to selling our flat, had viewings and offers within days of it being listed. Very happy with the result.
Agent replied · 23 August 2024
That's great! Many thanks for taking the time to leave your review Ciaran. Sarah Mains
5/5
GoogleGreat service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you
Agent replied · 23 August 2024
Many thanks for your review Sharon, Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleLucy and the whole team have been brilliant during the sales process, making the whole thing painless and simple throughout. Professional, courteous and knowledgable. Thanks Lucy and team. Certainly recommend if you're looking for a sales agent
Agent replied · 23 August 2024
Many thanks for this lovely review James, we really do appreciate it. Sarah Mains
5/5
GoogleLucy from Sarah Mains showed us round one of their properties for sale. She was professional, welcoming and knowledgeable. Although the property wasn't right for us, it was a pleasure to view the property with her and I wouldn't hesitate to book a viewing with Sarah Mains again.
Agent replied · 23 August 2024
Thank you for your five star review Moira, we do appreciate it. Sarah Mains
5/5
Google5 Stars Plus! An absolutely outstanding service from start to finish! Everyone I have dealt with at Sarah Mains have been exceptional; polite; prompt and professional. Special thanks to Lucy Flannigan for keeping me up to date with all the viewings; timings and information who made a very stressful time very easy!. Highly recommended! Five Stars!!
Agent replied · 23 August 2024
We really appreciate your fabulous review Andy! Many thanks for taking the time to do this, and for your recommendation. Sarah Mains
5/5
GoogleChantel is dealing with our sale and is friendly and efficient with good communications. Thank you Chantel.
Agent replied · 24 August 2024
Thank you Paul for taking the time to leave this lovely review for Chantel. Sarah Mains
5/5
GoogleI would recommend Sarah Mains, we've had a very positive experience with Phil as a property manager.
Agent replied · 24 August 2024
Many thanks for taking the time to leave a five star review Eleanor, we do appreciate it. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Sarah Mains is among the ESTAS 2026 winners.
- BronzeESTAS 2026: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, North East
ESTAS 2026: 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode across two branches.
- GoldESTAS 2026: Lettings (Landlords), North EastLow Fell
- BronzeESTAS 2026: Lettings (Tenants), North EastWhickham
- Best in County (1)ESTAS 2026
- Tyne And Wear: Lettings (Landlords), Low Fell
- Best in Postcode (2)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
EA Masters
Sarah Mains is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 2 Gold across two branches EA Masters 2022 winners
- Branch Gold Award (2)EA Masters 2022
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East Lettings
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Sarah Mains
Which Sarah Mains office has the most reviews?
Low Fell has the most, with 841 reviews rated 4.7 out of 5, followed by Jesmond with 424.
Where are the Sarah Mains offices?
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards, Tyne & Wear won Platinum, Tyne & Wear won Gold and two more branches won awards. At the ESTAS 2026 awards the group won Bronze for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in North East, and its branches won 1 Gold, 1 Bronze, 1 Best in County and 2 Best in Postcode awards. The group and its branches have also won 7 other industry awards since 2018.
