Trusted Agent profile · Berkshire
★★★★★
1,069 reviews across 4 offices and 3 platforms
Sansome & George Residential Sales Ltd has four offices, in Reading (two offices) and Tilehurst (two offices) (Berkshire). Together they have 1,069 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sansome & George Residential Sales Ltd's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCharlie and his team were great through the process of selling and buying our house. Wouldn’t use anyone else.
Dear Jenny Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.
5/5
GoogleVery professional, as a buyer I felt they handled the whole process very well and if I were to sell in the future I would definitely work with them.
Dear Samantha Thank you for your kind review. Best wishes Paul
5/5
GoogleBeen working with Barbara on many deals, great at pushing deals through and communicating directly with the client, thus taking some pressure aware from us conveyancers as we crack on with the deals. Very helpfulPositiveResponsiveness, Professionalism
Dear Warren Thank you - that's great to hear
5/5
GoogleAll the staff at Sansome & George are helpful and friendly, a breath of fresh air in this industry. Certainly worth a call if you're thinking of selling or letting.
Thank you so much for doing a review. From the whole team at Sansome & George Tilehurst.
5/5
GoogleGreat service from Barbara, she was very patient with all our questions from start to finish as it was our first time. Thank you S&G! Settling in very nicely :)
Dear Hazz Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.
5/5
GoogleI purchased through Sansom & George / Neville Turner, and throughout the process found the team in the Neville Turner Pangbourne office friendly and professional, and patient - especially on completion date.
Dear Neil Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.
5/5
GoogleBrilliant service from the team; personable and professional.. Was kept informed at each step of my purchase. Thank you in particular to Ben as sales consultant and Barbara as sale progression manager.PositiveResponsiveness, Professionalism
Thank you Lulu Lovely to hear. Paul, Barbara & Team
5/5
GoogleI am very happy with the service provided by Samson and George a special thanks to Barbara Legg who did not have it easy! She kept her cool and professionaly got me the results. She couldn't have done more to help me and always kept me up to date with regular phone calls. 😁 …
Dear Vicki Thank you for posting a review. Best wishes Paul, Barbara & team.
5/5
GoogleMany thanks to the team at Sansome & George who helped to ensure that my house purchase went through. Especially Barbara, the sales progressor, who kept me in contact with the latest news.
Dear Sue Thank you for doing a review. Best wishes from Paul, Barbrara and the whole team at Sansome & George in Tilehurst.
1/5
GoogleIt is difficult to express in a few sentences the unspeakable atrocious service me and my family received from Sansome & George when renting a house from them for the last year until July 22. The lack of professionality was appalling from day one, evidenced in delivering the house in a lousy condition of dirt and malfunction, following by an incompetent response from this letting agent. To make things even worse, Sansome & George tried to keep, without permission or legal right, some of our rent deposit that I had to fight back through the Deposit Protection Service. The DPS finally resolved that they were entitled to only GBP 35 out of the GBP 639 they clumsily were trying to keep. Sansome & George are definitely people you do not want to deal with.
Dear Rafael Thank you for your email. The outcome of your deposit was independently dealt with by an adjudicator by the deposit protection scheme. I welcome you to discuss this with me as the property was professionally cleaned. Thank you Paul
4/5
GoogleDealt with a lot of EA ‘s in Reading and the team at S&G are a cut above the rest. We highly recommend them they are a fantastic team. Extremely helpful and highly professional. Very happy with the service provided and the aftercare.
Dear Chris Thank you for your kind feedback. Best wishes Paul, Barbara & Team
5/5
GoogleRecent house sale and it was a delight to deal with the team in Tilehurst. Anthony deserves special mention for warm, efficient, very professional service with great client focus. Charlie and wider team were always cheerful, helpful, friendly and above all effective. In my opinion, an agency clearly willing to go the extra mile.
Dear Andrew - Thank you for your kind words. Lovelyy feedback. Thank you. On behalf of myself, Anthony and the rest of the team we wish you well for the future and thank you so much for your business.
5/5
GoogleCannot praise Sansome and George highly enough. The team at the Tilehurst Branch looked after us so well. When our sale failed at the last minute they leapt into action again and no effort was spared. Of particular note was Barbara, our sales progressor. She was relentless in pursuing our interests and I can't thank her enough. So well done and thank you all.
Dear Helen Thank you for your review. Best wishes from Paul & All the team at Sansome & George in Tilehurst.
5/5
GoogleWe sold our rental house in Reading through Barbara. she was very quick to respond to emails and really helped out when our solicitor failed us and we needed to find another one quickly. Very friendly and proactive, thanks!PositiveResponsiveness, Professionalism
Dear Martin Thank you so much for your kind review. Paul, Barbra & team.
5/5
GoogleIt was pleasure to have worked with the S&G in particular with Anthony Wood, Charlie Hayes & Barbara Legg who not only delivered to the promises but went above and beyond for me (as a seller) ensuring realistic timelines were drawn for all parties. A fantastic team and would certainly choose to utilise there services ahead of other agents.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sheraz Thank you so much for your kind words. With very best wishes Paul, Charlie, Barbara & Team.
5/5
GoogleSo glad we went with S&G as our estate agent. They were thoroughly professional throughout the process and kept us up to date with any new developments but not the point where ever felt pressured or hassled by them where sadly a lot of estate agents often fall foul. Would certainly use them again when the time comes.
Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.
4/5
GoogleHouse valuation good , sold quickly great. Just annoying when I had to go back up to estate agents twice with an another legal copy of something, because they said they hadn’t received. I had already handed it in to them, and member of staff remembered too.
Dear Denise Thank you for taking the time to write in. We appreciate the effort you went to do bring in requested documents. Thank you for selling through our Sansome & George office in Tilehurst. Best wishes from Paul & Team.
5/5
GoogleWe have had a great experience. They are helpful, fast, reliable and efficient. In our case we had Barbara and she was absolutely amazing. Always willing to help us with any big or small need that we had. She is extremely friendly and experienced. We cannot recommend Barbara enough !
Dear Pavleen Thank you for your feedback. Please do recommend Sansome & George/Neville Turner. Best wishes Paul, Barbara & Team
5/5
GoogleThe service provided from Sansome & George was excellent helping us through the sales process along the way starting with charlie who was very positive about our sale. We completed our sale in 3.5 months. I would recommend them most certainly.
Dear Christopher Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.
5/5
GoogleI recently sold flat through Sansome and George, all of the staff were very friendly ds and happy to help. Barbara was excellent throughout the experience, always very responsive to messages and returning calls and looking for way to solve issues that arose.
Dear Helen Thank you for taking the time to do this review. Best wishes from Paul, Barbara and the whole team at Sansome & George in Tilehurst.
5/5
GooglePurchased a house with the team at Sansome & George (Tilehurst) in 2016 and sold it using them earlier in 2022. Throughout both processes their team were profession and friendly and really made everything as simple as could be. I would have no hesitstion in recommending them for the sale or purchase of a property and will use them again in the future!
Dear Mike Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.
5/5
GoogleWhat should have been a very quick and trouble free process turned out to be anything but that. But without Barbara it would have I think taken much longer. She went out of her way to help in any way she could and also kept me up to date with any problems and progress. I can’t praise her enough. Great around Estate Agents who are professional and friendly. I would recommend them wholeheartedly. Thank you.
Dear Lesley Thank you for your review from all the team at Sansome & George in Tilehurst.
5/5
GoogleDo not underestimate the Power of Sales progression at Sansome George namely Barbara Legg who consistently chases Solicitors and buyer to conclude matters swiftly. Overall my experience dealing with Sansome & George has been great due to Barbara's dealings. 10/10PositiveResponsiveness, Quality, Professionalism, Value
Dear Waseem - thank you so much for taking the time to do this. Many thanks for your business. Paul, Barbara & team
5/5
GoogleOften, estate agents seem to do little and charge much. Not so with these people! As a buyer, I cannot comment on the charges made, but I can certainly vouch for their hard work. Without their continual involvement through to completion, we would probably still be waiting for the solicitors. Excellent service!
Dear Yannis Thank you so much for this review. From all of the team at Sansome & George in Tilehurst.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Sansome & George Residential Sales Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Reading (298 Oxford Road) has the most, with 415 reviews rated 4.8 out of 5, followed by Tilehurst with 393.
The four Sansome & George Residential Sales Ltd offices, by town:
Yes. In The Trusted Agent 2026 awards, Reading won Gold and Tilehurst won Gold.
