Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI highly recommend Sandersons. They are very professional, friendly and give you an outstanding personal service. It was so refreshing to be able to speak to people who understand your needs and requirements, taking actions to help you move into your new home. The lady that helped me through this process, Ali, was so helpful, understanding and kind and without Ali going above and beyond I would not have got into my new home, thank you so very much Ali and Sandersons I really appreciate everything you did to make my move happen :-)
Lorraine · 19 March 2026 · Sandersons Lettings
Agent replied · 16 April 2026
Hi Lorraine
I am so pleased I could help you find your home and I really hope you are very happy there.
Best Wishes
Ali
★★★★★ 5/5
TrustpilotThe team was very helpful and…
The team was very helpful and responsive. I work with Romana Moskurjakova, Ines Santos, and Charlotte Heaton. They are all fantastic!
Todd · 18 March 2026 · Sandersons London
★★★★★ 5/5
GoogleI recently purchased a property through Sandersons, and I honestly can't rate them highly enough. Everyone I have spoken to, from the sales team through to progression, were really friendly and so knowledgeable. Linda was an absolute gem, guiding us through the process and keeping us informed every step of the way. The communication throughout was fantastic, and it always felt like I could ask any question, no matter how small, without an issue. If I ever have need of an estate agent in the area again, I'd use Sandersons without hesitation.
Dave · 16 March 2026 · Sandersons Lettings
Agent replied · 16 April 2026
Thank you so much for taking the time to leave a review based on your experience with us. I'm so pleased that you were happy with the service you gained from the sales team and progression. It has been an absolute pleasure to see you through to completion. I'm very excited for your new chapter and hope that we cross paths again in the future. Wishing you all the very best in your new home, Linda and all at Sandersons UK.
★★★★★ 5/5
GoogleCant fault them! We dealt with Vicky and she ensured that we were looked after and was quick with responses!
Zach · 16 March 2026 · Sandersons Lettings
Agent replied · 16 April 2026
Thank you for your kind review! We’re delighted to hear that Vicky looked after you so well and was quick to respond. It’s always our aim to make the process as smooth and positive as possible, and we’re thrilled this was your experience.
★★★★★ 5/5
GoogleGreat communication.
Helpful from beginning to end. Kerry was great, very helpful answering any questions and helping to speed things along! Thank you
Emily · 16 March 2026 · Sandersons Lettings
Agent replied · 16 April 2026
Thanks Emily for the lovely review, was a pleasure. Good luck for the future. Best wishes, Kerry & Team
★★★★★ 5/5
Google5 star experience ! The hosts were so lovely and accommodating and were very quick to respond with every query. Would come back just for the service :)
Linda · 16 March 2026 · Sandersons London
★★★★★ 5/5
TrustpilotWe had a wonderful experience..Tom Wright is your man!
We had a wonderful experience with sandersons in particular because of Tom Wright’s excellent service to us as we were searching for a flat. He was personable, gracious, knowledgeable, and quick to communicate and thorough in attending to our requests. He made the whole experience enjoyable.
Pasquale · 14 March 2026 · Sandersons London
★★★★★ 5/5
TrustpilotGreat service
The team who achieved our letting were very professional, helpful and quick to respond to us as matters progressed
Customer · 4 March 2026 · Sandersons London
★★★★★ 5/5
TrustpilotInes and Regi are fabulous
Ines and Regi are fabulous, take care of everything while we are out of the country. They’ve managed to stay on top of everything and communicate quickly and effectively.
Alex · 3 March 2026 · Sandersons London
★★★★★ 5/5
TrustpilotThe Sanderson’s team went above and…
The Sanderson’s team went above and beyond expectations - a league above all the other agents in the area. I would highly recommend them.
Sally · 28 February 2026 · Sandersons London
★★★★★ 5/5
TrustpilotThank you regvita for your great…
Thank you regvita for your great support , and solving the problem
Tamer · 27 February 2026 · Sandersons London
★★★★★ 5/5
TrustpilotI am very happy with this company
I am very happy with this company. Their staff are very professional and provide great customer service. They are always very prompt to resolve our queries and solve our problems in a timely manner.
Ari · 26 February 2026 · Sandersons London
★★★★★ 1/5
TrustpilotAvoid avoid at any cost , you be warned
Cannot recommended this agency ,I was looking to move to a new flat , they offered me a view , we agreed to a moving date , has my notice was already given to my current landlord.They failed to confirm a moving date to the new flat, so I emailed , 3 day before my current notice ended to tell them , I don’t need they service has need a new place in 3 days otherwise will be homeless.
This situation was so stressful has you can imagine. Last minute I found a new place, however, they still haven’t refund me the money I give to them. Bank transfer this day doesn’t take forever to be transfer.
Avoid this Sanderson Agency . You have been warned.
Linn · 16 February 2026 · Sandersons London
Agent replied · 24 September 2026
Dear Linn,
Thank you for your review.
I understand that your comments relate to the room rental process. I have discussed your concerns with my colleague, Aleesha, who has confirmed that your move-in date had been agreed upon, as you also mentioned in your review (“we agreed to a moving date”).
I understand that there were delays with your references, and you subsequently decided not to proceed with the rental. I can also confirm that our accounts team processed the refund of your deposit yesterday.
We are sorry that the tenancy did not move forward as planned, and we wish you all the best. Should you wish to discuss this matter further, please feel free to email me directly.
Best,
Romana, Director
★★★★★ 5/5
GoogleExcellent!
Charlotte · 16 February 2026 · Sandersons Maidstone
Agent replied · 16 April 2026
Thank you for taking the time to leave us a review.
Much appreciated
from the Sandersons Team
★★★★★ 5/5
GoogleThe apartment was very beautiful, clean, fragrant and quiet. It is located in a quiet and safe neighborhood. Communication with Charlotte and Matthew was great, they were always in touch and very nice and pleasant. Thank you very much and we intend to return to them.
Jana · 16 February 2026 · Sandersons London
★★★★★ 5/5
GoogleGreat location, spacious studio.
Annabel · 16 February 2026 · Sandersons London
★★★★★ 5/5
TrustpilotProfessional and flexible
Communication between Sandersons,Tenant and Landlord smooth, proactive and timely.
Sandersons willingness to work with Landlord rather than just with tenant is welcome and allows for a shared / effective understanding between all parties. Solutions to problems therefore have had better outcomes.
Financial information, deposits, statements etc have also been presented to me clearly and in time.
Russell · 10 February 2026 · Sandersons London
★★★★★ 5/5
TrustpilotAbove and Beyond from Start to Finish
Romana and Ines were absolutely fantastic in helping us secure the perfect short-term let. From start to finish, they worked incredibly hard, on our behalf and made what could have been a stressful process feel smooth and well managed.
They kept us informed at every stage, were always responsive, and brought such a warm, friendly energy to every interaction. We genuinely felt that they had our best interests at heart the entire time, which made a huge difference.
We’re so grateful for their care, professionalism, and dedication, and wouldn’t hesitate to recommend them to anyone looking for thoughtful, reliable agents.
Lydia · 31 January 2026 · Sandersons London
★★★★★ 5/5
TrustpilotExpert Guidance with a Personal Touch
I cannot recommend Romana Moskurjakova highly enough. Her level of care and genuine kindness is matched only by her incredible depth of knowledge in the property industry. She is a rare professional who truly listens and offers thoughtful, expert guidance. If you are looking for someone who combines high-level competence with a personable, human touch, Romana is the person you want in your corner.
Silvia · 28 January 2026 · Sandersons London
★★★★★ 5/5
TrustpilotRegvita at Sandersons has been great to…
Regvita at Sandersons has been great to work with.
We have had a couple of issues with the flat when moving in. Regi has been very reactive to solve all the problems smoothly, communicating well with the landlord, the workers and us to make efficient.
Hubert · 22 January 2026 · Sandersons London
★★★★★ 5/5
TrustpilotRegi has been an amazing property…
Regi has been an amazing property manager. When we moved in, there were a few issues with the flat, and she handled everything immediately - organising fixes and keeping us updated throughout. She’s responsive, proactive, and issues are usually resolved the same day! A superstar!!!!
Farah · 21 January 2026 · Sandersons London
★★★★★ 5/5
Trustpilotgood estate agency
they provided a good service and have been good to work with
Ali · 7 January 2026 · Sandersons London
★★★★★ 5/5
GoogleI want to say a huge thank you to Joe, Charlotte, Antonia and Chris for helping me sell my home. From the first conversation to completion, the whole experience was fantastic. They guided me through every step with genuine care, constant communication and real expertise. Their hard work meant we secured a brilliant offer over the asking price and I honestly could not have done it without them. I am incredibly grateful for everything they did and would recommend them to anyone looking to sell. Will certainly be selling with them again in the future!
Ashley · 20 December 2025 · Sandersons Lettings
Agent replied · 16 April 2026
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your experience with our team was so positive from the first conversation through to completion, and that our communication, care and expertise made the process feel well supported throughout. Securing an offer over the asking price is always a great result, but knowing you felt genuinely looked after along the way matters just as much to us. Thank you for placing your trust in Sandersons and for your recommendation, we would be very pleased to assist you again in the future.
★★★★★ 5/5
GoogleWe purchased our dream home from Sandersons Ashford! What fantastic service we received our enquiries were dealt with promptly. Linda Stephen’s part of the sales progression team went above and beyond to help us! She provided us with everything we needed to keep the sale moving and we completed in just 2.5 months! Ensuring we had enough time to get the Christmas tree up 😂 thank you so much guys truly great service all round!
Daniel · 18 December 2025 · Sandersons Lettings
Agent replied · 16 April 2026
Thank you so much for your lovely review Dan! It truly was such a pleasure helping you with the purchase of your dream home (and getting you in to put your Christmas tree up in time!). I wish you and Bonnie many happy years in your lovely home, and should you need any help in the future, we'd be delighted to assist. Wishing you all the very best, from Linda
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