Samuel Wood estate agents in Shrewsbury, Ludlow and Craven Arms

★★★★★ 5/5

Google

I engaged the services of Samuel Wood, from August to December 2020, to sell my property in Shrewsbury. My experience with the team at Samuel Wood was a positive one from start to finish: from the valuation visit, to the quality of the selling details, the scheduling of viewings and the advice and support I received throughout, it was professional and high-quality. As with most house-moving experiences, the sale/purchase transaction can be tricky at times, mine was no different and the sales team really helped to keep the whole chain alive by being involved in helping to clear the blockages when they occurred. From previous experience my general view of estate agents is mixed and not having used Samuel Wood before I was very pleasantly surprised at how good it was. I also think it is a bonus that it is a local company, rather than a branch that has to defer to a head office, and this helped things to happen quicker. Overall a very positive experience and I would use Samuel Wood again (which probably says it all really).PositiveResponsiveness, Quality, Professionalism, Value

Gaffin · 17 June 2022 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

If you haven’t moved house in a number of years- in our case over 25 years, then you can be forgiven for forgetting just how stressful and problematical the whole process can be at times. It certainly was for us and those were the times we were so, so grateful that we had chosen Samuel Woods as our agent because whenever we needed them, when we needed advice and when we needed calming down they were always available, unquestioningly-attentive and extremely considerate as to our requirements at any given time. We were at all times keep fully informed as to how our sale was progressing and they were expert at dealing with other professionals and others involved in our chain, challenging as that was at times ! We would not hesitate to to use this company at any time in the future and would heartily recommend them to others as being their first point of call if they are thinking of selling their propertyPositiveResponsiveness, Quality, Professionalism, Value

Alan · 17 June 2022 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

Thank you to all of the staff in your Ludlow office for supporting us through a rather arduous sale.PositiveResponsiveness, Professionalism

Kate · 17 June 2022 · Samuel Wood Ludlow

★★★★★ 5/5

Google

A customer focussed, courteous and professional service. Our customer experience was first class end to end. Many thanks go out to Andrew and the Team.

John · 17 June 2022 · Samuel Wood Ludlow

★★★★★ 5/5

Google

I have no hesitation in recommending, Samuel Wood, Ludlow. What particularly impressed me, was when an unexpected problem arose with the Buyers of my property, SW continued to support & advise me, after they had been paid.PositiveResponsiveness, Quality, Professionalism, Value

Lee · 17 June 2022 · Samuel Wood Ludlow

★★★★★ 5/5

Google

Extremely professional team from start to finish, with excellent communication throughout. Thankyou very much to Andrew for the initial valuation and marketing and to Carol for all her brilliant updates and liaison work. Highly recommended for anyone wanting to sell their property.

Ros · 17 June 2022 · Samuel Wood Ludlow

★★★★★ 5/5

Google

A pleasure to deal with

Ang · 17 April 2022 · Samuel Wood Craven Arms

★★★★★ 5/5

Google

Without doubt the best estate agents I've had experience of; professional, proactive and informative from the initial assessment of the property through to the final sale. This sale had not been straightforward, due to Covid and other factors, but Samuel Wood managed the situation well, kept me informed and moved the process along efficiently to a good conclusion.

Andy · 17 April 2022 · Samuel Wood Craven Arms

★★★★★ 5/5

Google

Extremely knowledgable, friendly, polite and helpful team

Michelle · 24 November 2021 · Samuel Wood Craven Arms

★★★★★ 5/5

Google

A customer focussed, courteous and professional service. Our customer experience was first class end to end. Many thanks go out to Andrew and the Team.PositiveResponsiveness, Quality, Professionalism, Value

Dudley · 26 October 2021 · Samuel Wood Ludlow

★★★★★ 5/5

Google

Samuel Wood - professional, efficient and friendly. Nothing was too much and we felt in very safe hands.PositiveResponsiveness, Quality, Professionalism, Value

Jayne · 26 October 2021 · Samuel Wood Ludlow

★★★★★ 5/5

Google

Andrew Cadwallader is the best estate agent I have ever used. He willingly goes the extra mile to achieve a deal and is helpful to vendor and purchaser. I would in-hesitatingly recommend him. Review posted on behalf of my mother in-law Daphne Balchin.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 26 October 2021 · Samuel Wood Ludlow

★★★★★ 5/5

Google

Samuel Wood sold my Ludlow house recently and I was given first rate advice and service throughout the process. Andrew Cadwallader is a mine of information and knows the local property market inside out. His teams in Ludlow and Craven Arms are very friendly and courteous and most importantly completely on the ball. In my opinion Samuel Wood is second to none and leaves the local competition standing.PositiveResponsiveness, Quality, Professionalism, Value

Lyndon · 26 October 2021 · Samuel Wood Ludlow

★★★★★ 5/5

Google

I want to say a big 'thank you' to Andrew and his team for his first class service assisting with our sale. Andrew is an expert at what he does. He thoroughly understands the local Ludlow market, is professional, reliable and personable. I would highly recommend Andrew and Samuel Wood Estate Agents.PositiveResponsiveness, Quality, Professionalism

Janna · 26 October 2021 · Samuel Wood Ludlow

★★★★★ 5/5

Google

Excellent and highly professional estate agents. Our experience was first class from first meeting to successful completion of property sale. We would recommend any body selling or buying a property in or around the Ludlow region in Shropshire to contact Samuel Wood., Estate Agents in Ludlow. The advice we were given at every stage was very good and clear, and good for both us as property sellers, and good for prospective buyers, and the fees were very reasonable. They took all the hassle and stress out of selling and buying a property.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 26 October 2021 · Samuel Wood Ludlow

★★★★★ 5/5

Google

Outstanding service all round. We sold in Sep 2020. We spoke with several agents and whilst SW may be a bit more expensive, it was definitely worth it as they managed to get asking price within 2 weeks of going to market which set up brilliantly for our onward purchase. Every penny counts - thank you :)PositiveResponsiveness, Quality, Professionalism, Value

Richard · 25 August 2021 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

We decided to transfer to Samuel Wood after 6 months with another agent. Samuel Wood never once made a criticism of their competitors but focussed on exactly how they would offer us a top quality service that would sell our home. From start to finish this objective was achieved and so much more; a relationship with the whole team naturally developed that made us feel that we were special and the only client that mattered! As a business, they are big enough to offer the benefits of being a larger concern and kept going through Covid but were able to offer a personalised service that made us feel like we were not just one of many! Special mention must be made of Lauren and Simon who more specifically dealt with the twists and turns that go with any house sale, navigating us quickly to the point where we had 'sold subject to contract'. The relationship did not stop there, as they were instrumental in concluding business to take us to completion. We would like to extend our thanks and commend the whole team not only on their professionalism and team work but the warm efficiency always extended to us throughout the whole process of getting a sale and getting it over the line. THANK YOU!PositiveResponsiveness, Quality, Professionalism, Value

Sam · 25 August 2021 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

1) Why did we choose Samuel Wood? The only estate agent in Shropshire with fully virtual video walkaround of our property as part of the sale. 2) Initial contact with us for property valuation: a) Director visited, b) well prepared with good market knowledge, c) realistic valuation, d) proactive advice to prepare for a quick sale 3) Photo and Video shoot for property sale details: Samuel Woods nominated photographer and virtual tour video maker delivered beyond our expectations. 4) Putting together Property details: a) collaborative process resulting in market leading property details to advertise, b) access to London based office 5) Contact of prospective buyers: proactively identified a number of current clients who accurately fitted the profile of buyers for our property, not buyers who wasted everyone's time. 6) Viewings process: Samuel Wood nominated viewings colleague lived in the area with local knowledge to help with prospective buyers queries, and he met with us to discuss the viewing process of our property before viewings commenced, and gave us feedback directly post all viewings. 7) Sales negotiation: a) skilled negotiation to achieve maximum return for us, b) gave genuinely realistic advice throughout negotiations, c) difficult elements of negotiation were professionally handled to achieve win:win for both parties 8) Getting the sale over the line: Didn't wait for things to take their natural course, but applied the right kind of pressure to all parties to achieve exchange and completion of the sale in a very short timescale Overall: In 40 years of buying and selling property throughout the country, we have never dealt with an estate agent who was as proactive, worked so constantly and closely with us keeping us up to date on all aspects of the process . We would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 25 August 2021 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

Rating only, no written review.

Lauren · 17 June 2021 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

Rating only, no written review.

Tracey · 17 June 2021 · Samuel Wood Shrewsbury

★★★★★ 1/5

Google

Rating only, no written review.

SARAH · 17 June 2021 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

Rating only, no written review.

Natasha · 17 June 2021 · Samuel Wood Shrewsbury

★★★★★ 1/5

Google

Not very efficient and completely dispassionate staff. Incompetent to the point of being negligent. Avoid at all costs.NegativeResponsiveness, Professionalism

Goat · 17 June 2021 · Samuel Wood Shrewsbury

★★★★★ 5/5

Google

Great service, friendly and knowledgeable staff, always timely and proactive. Thank you Jack and the team.PositiveProfessionalism

Mark · 17 June 2021 · Samuel Wood Shrewsbury