Samuel Wood reviews

★★★★★ 5/5

Google

Review of my experience of Samuel Wood (Lettings Department). I would like to thank all of the team for their advice and help from sourcing tenants to start a tenancy all the way through till the time the tenants vacate. A special thanks to Aimee Hardy who is always friendly, buisness like and always happy to sort any problems out and keep me updated on everything. What i like about Samuel Wood (Lettings Department) is you can always speak to someone who can help or direct a message to the person involved i am trying to contact. A very good team of professional people always ready to help or advice. John Lowe.

John · 25 November 2025

★★★★★ 5/5

Google

We put our house on the market with Jack and the Team at Ludlow with some trepidation about the market. However we couldn't have been more wrong, our house sold within 3 days, and here we are 10 weeks later having exchanged contracts and about to move into our new property. Jack and the team could not have been more helpful and were a joy to deal with from start to finish!

Andy · 25 November 2025

★★★★★ 5/5

Trustpilot

Great experience from start to finish

Jack and the team at Ludlow did an excellent job of selling my house. I was provided with detailed guidance as to what to expect and what to do at various stages in the sales process from the start and supported throughout including -importantly - the use of a team to liaise with the various buyers in the chain which was invaluable . No hesitation in recommending

Customer · 20 August 2026

★★★★★ 5/5

Google

First rate job from Andrew and the team at Samuel Wood. Excellent service provided from initial valuation right through to concluding the sale of our family home in Ludlow. Really felt like they went the extra mile to make a difficult and complicated process very simple for my elderly mother. Highly recommended :-)

Jack · 17 January 2026

★★★★★ 5/5

Google

My late father had a valuation (and some great advice) from Andrew Cadwallader at Samuel Woods in Ludlow - and when my dad died we chose Andrew from a short list of local agents - not because his recommended marketing price was the highest (it wasn't) but because of all the really useful suggestions and contacts he came up with before we chose an agent, and because he clearly knew the market (and the prices) best. Andrew sold the house successfully, at the price he told us to expect, and his fees were totally transparent and - in my view - good value just in terms of his suggestions on marketing the property, even before the successful outcome. It's only since that I've seen the Google reviews for Andrew and his team - and I can only endorse what others have said: they are honest, prompt and reliable, and I would definitely use them again. They are proof of the value that a well-informed local agent can provide: my advice would be to use them, and to take on board what they say: they are the experts, proven in our case by the result.

Peter · 28 November 2024

★★★★★ 5/5

Google

A first class service from Jack and his team. We were kept well informed throughout the sales process. Jack was very helpful visiting the house and managing the sale on our behalf. I can recommend them to anyone selling property in the Ludlow area.

Pauline · 16 October 2025

★★★★★ 5/5

Google

I am delighted to provide feedback for Samuel Wood Ludlow branch who recently assisted in selling our family home. Within six days of going to market. Their professional expertise, dedication, and personalised approach were instrumental in achieving a successful sale. From the initial consultation to the final closing, Andrew demonstrated exceptional market knowledge and guided me through the entire process with transparency and efficiency. Their attention to detail and proactive communication ensured a smooth and stress-free experience. I highly recommend Andrew and his team for anyone seeking a knowledgeable and reliable partner in the real estate market. Thank you so much, Mr & Mrs Powis - Number 19

Olie · 19 November 2023

★★★★★ 5/5

Google

The service we received from Andrew and his team was excellent. They kept us informed with every aspect of the house sale with constant updates and nothing was too much trouble for them. We would happily recommend them to anyone looking for an honest, efficient and friendly service.

Andy · 23 February 2025

★★★★★ 5/5

Google

rented a flat via Samuel Wood. Very helpful, particularly Sebastian, who responded to my enquiries promptly and kept me in the loop as to what was happening. Would definitely use them again

Verity · 8 August 2025

★★★★★ 4/5

Google

This is for the leasing division in my area. The only reason I have not given a 5 ⭐ is that the previous agent was not stellar and was difficult to deal with. I am very pleased to say that Samuel Wood now have a new leasing agent responsible for my property and she is definitely 5 ⭐ I anticipate that the next review I leave will be 5 ⭐

LMH · 24 August 2025

★★★★★ 5/5

Google

Aimee Hardy is a real asset to the company. Always deals promptly with any issues that arise in a friendly and professional manner.

Claire · 9 August 2025

★★★★★ 5/5

Google

Happy to recommend the Ludlow branch of Samuel Wood to sell your property with particular thanks to Andrew and Vicki. Clearly a happy, motivated and professional office. It has been a difficult market but we got there in the end.

Mark · 26 July 2024

★★★★★ 5/5

Google

I have found Samuel Wood very easy to deal with. All the staff I spoke to were polite and efficient and Vicki Oldhams who handled my sale was easily contactable and very helpful . Everything was explained to me with clarity along the way and I would definitely use them again.

Jo · 19 November 2023

★★★★★ 5/5

Google

Samuel Wood sold my Ludlow house recently and I was given first rate advice and service throughout the process. Andrew Cadwallader is a mine of information and knows the local property market inside out. His teams in Ludlow and Craven Arms are very friendly and courteous and most importantly completely on the ball. In my opinion Samuel Wood is second to none and leaves the local competition standing.PositiveResponsiveness, Quality, Professionalism, Value

Lyndon · 26 October 2021

★★★★★ 5/5

Trustpilot

Help and Guidance

Samuel Woods Were professional and efficient throughout the process.Instant communication making my conveyance less stressful Many thanks to Cheryl and Charlotte.Kind Regards .John Cushion

John · 20 January 2026

★★★★★ 5/5

Google

Samuel Wood really are a First Class Estate Agent. Very professional and friendly. Andrew gave us a lot of great advice before we embarked on selling and buying. Once in the process, nothing was too much trouble for anyone there. Vicky and Jane were fantastic. We would like to thank all the team .

Chris · 17 June 2023

★★★★★ 5/5

Google

Amazing! What a fantastic team at Samuel wood estate agents. A great experience with true professionals. Nothing was too much trouble no matter how many questions we asked. In this technological age, it was still great to speak directly with a member of staff who we felt held our hands throughout the process. Namely Gail Hines, Seb, Slawek and Paul the lovely builder. Thankyou for all your help.

Lorraine · 24 February 2025

★★★★★ 5/5

Google

Andrew was extremely helpful and provided excellent communication between myself (buyer) and the seller, making the whole process much more straightforward.

Stephen · 28 November 2024

★★★★★ 1/5

Trustpilot

Terrible experience

The lady Lilly with the rental department was probably the worst person to try and get any sort of information from, 2 weeks ago I was apparently accepted for a property for then a few days later telling me I wasn’t, trying to have a normal conversation on the phone is next to impossible as it sounds like the woman is always half asleep, Samuel wood as a company is probably really good but the experience I’ve had with the rental side of it was just terrible, with this situation I was almost left homeless terrible person should not be in that kind of work atall…

Benson · 21 March 2024

★★★★★ 5/5

Trustpilot

Allison Siner and team were fantastic!

Jane · 16 February 2026

★★★★★ 5/5

Google

I want to say a big 'thank you' to Andrew and his team for his first class service assisting with our sale. Andrew is an expert at what he does. He thoroughly understands the local Ludlow market, is professional, reliable and personable. I would highly recommend Andrew and Samuel Wood Estate Agents.PositiveResponsiveness, Quality, Professionalism

Janna · 26 October 2021

★★★★★ 5/5

Google

Andrew Cadwallader is the best estate agent I have ever used. He willingly goes the extra mile to achieve a deal and is helpful to vendor and purchaser. I would in-hesitatingly recommend him. Review posted on behalf of my mother in-law Daphne Balchin.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 26 October 2021

★★★★★ 5/5

Google

I have no hesitation in giving the highest recommendation possible to Samuel Wood Estate Agents. During a protracted period in a difficult market, Andrew Cadwallader and his friendly team dealt with the sale of our property with professionalism, courtesy and good humour. In short, they were a pleasure to work with.

Mansur · 28 November 2024

★★★★★ 5/5

Google

From the very start, the advice we received from Andrew at Samuel Woods was clear and realistic. Our property sale went through without a glitch thanks to this professional and honest approach. Many thanks to Andrew and his team, we will certainly use Samuel Woods again.

HazelC · 17 June 2020