Trusted Agent profile
★★★★★
204 reviews across 3 offices and 2 platforms
Samuel Wood has three offices, in Shrewsbury, Ludlow and Craven Arms. Together they have 204 reviews on two platforms, rated 4.6 out of 5 overall.
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Samuel Wood's three offices, most reviewed first. Each has its own page.
Showing 188 reviews on Google only. Show every review
5/5
GoogleThere needs to be another Star on this review, as 6 out of 5 stars is more appropriate for this team of people. To name them, Alice and Andy would be top of my list, but everyone pulled their weight in their own way. Wonderful, supportive, patient, experienced, kind, expert, understanding and going out of their way to make this experience the most successful outcome for me. Genuinely lovely people - thank you so much!
5/5
GoogleRating only, no written review.
5/5
GoogleAmazing hard working staff. Professional at all times with a friendly and supportive attitude. Made the whole experience run smooth and stress free.
Thank you so much Kaz. What a great review to read. We will make sure our staff receive your thanks and feedback.
5/5
GoogleSamuel wood overall are a very professional team, definitely recommend renting from them, everything went smoothly they updated me on every step. Thanks you.
4/5
GoogleReally good service from Sue, who co-ordinated a sale very efficiently.
Thank you for your kind words
5/5
GoogleMy copy from Samuel-Wood website questionnaire:All the staff at Samuel-Wood have been nothing but polite, professional, thoughtful and supportive throughout. I would definitely recommend their services. The reason for five star’s throughout was in answer to the direct questions asked in the questionnaire and the reason for 4 star’s overall, was because of the question not asked, ´Value for Money’. Personally, I feel Estate Agents in general charge too much for the services delivered, however I gave 4 star’s to Samuel-Wood as they were prepared to negotiate the costs. I highly recommend them!
Hi Jon. Thank you very much for taking the time to leave us reviews, and for your feedback. We are glad to hear you had a good experience with us!
5/5
GoogleFrom our first contact we knew we were in safe hands. We were guided and supported throughout the process of our somewhat complex sale and cannot recommend highly enough. Thank you.
Thank you Rachel delighted to act for you.
5/5
GoogleI can't recommend Samual Wood highly enough. This is the second time they have sold a property for me. They always give 100% . I have dealt mostly with Sue, she goes above and beyond. She is a real asset to the company.
Thank you for your kinds words and business
5/5
GoogleGreat Agents, very professional and informative. Would definitely use them for sale of my property. Thank you for showing us properties in Shrewsbury
Thank you Dorota
5/5
GoogleGreat service. The staff are so friendly and helpful, and are always happy to answer any questions you have. They also supported me through the whole process, such as accessing a mortgage etc. They have been so helpful throughout. Thank you.
Thank you for your kind words
5/5
GoogleAndrew came to our house in bucknell ( jay cottage) He was extremely pleasant to talk to and gave us realistic Profeshional advice can’t recommend enough I shall look forward To working with him in the near future
Thanks James Pleased to help and look forward to working with you in the future Best wishes Andrew
5/5
GoogleThank you Louise W for taking the time to give us expert advice on Shrewsbury area and the property market, we had no idea of good area's and your time was very much appreciated. When we are ready to move we will definitely contact Samuel Wood Estates. Highly recommended.
Thanks Phil
4/5
GoogleSamuel Wood, have been very responsive and accommodating in regard to ensuring that I was able to view properties. Where changes to the viewing needed to eb made they we polite and reasonable, never insisting but trying to accommodate all.
Thank you so much for taking the time to let others know how we work
5/5
GoogleI have found Samuel Wood very easy to deal with. All the staff I spoke to were polite and efficient and Vicki Oldhams who handled my sale was easily contactable and very helpful . Everything was explained to me with clarity along the way and I would definitely use them again.
Thank you Jo for the glowing review. We will ensure all our staff know how you feel and pass on your thanks to Vicki especially. We are pleased you found the service straightforward and smooth.
5/5
GoogleI am delighted to provide feedback for Samuel Wood Ludlow branch who recently assisted in selling our family home. Within six days of going to market. Their professional expertise, dedication, and personalised approach were instrumental in achieving a successful sale. From the initial consultation to the final closing, Andrew demonstrated exceptional market knowledge and guided me through the entire process with transparency and efficiency. Their attention to detail and proactive communication ensured a smooth and stress-free experience. I highly recommend Andrew and his team for anyone seeking a knowledgeable and reliable partner in the real estate market. Thank you so much, Mr & Mrs Powis - Number 19
Thanks Olie, delighted to act for you and best wishes to your family Andrew
5/5
GoogleSamuel Woods offered great support and service during the sale of my property. Special thanks to Charlotte who followed up on things & was always there to offer advice and chase up loose ends
Thank you for your kind words
5/5
GoogleWe bought a property through this estate agent in August 2023. We found all of the staff to be very helpful and they maintained good communication throughout the transaction which was completed within 28 days of the offer being accepted.
Thank you for your kind words and taking the time to leave us the review, it is appreciated.
5/5
GoogleReally good experience with Samuel Wood lettings office. They are always prompt to help when required and have repaired anything that was needed. They even provided me with a spare key when I explained my situation!
Thank you for your review, So pleased you found our service was good, best wishes
5/5
GoogleCouldn't fault them, friendly, helpful, a safe pair of hands as it were..
Thanks Robin for this great 5 star review! :-)
5/5
Google10/10 cannot recommend enough! Louise and sue were fantastic!
Thank you
5/5
GoogleSamuel Wood (SW) followed up 4 months’ after initially not being selected as sole agent to see how we were progressing with our sale. At that point we were not! Impressed with SW’s initiative we promptly engaged them as a joint agent. Within 1 week we had an offer! From accepting the offer to completion it took just 25 days! An incredible and unusual record by any standard and testament to SW’s tenacity, support, efficiency and professionalism at each stage. We are naturally thrilled with the result and enjoyed working with SW to sell our cottage.
Thank you for using our services and we are delighted to have helped you move
5/5
GoogleSamuel Wood sold our house. They were excellent from start to finish. They understood what was needed to sell the house and kept the whole process on track from the start to a prompt completion. We were kept well informed throughout - the staff are lovely. I commend them.
This is great to hear thank you Marion. We are so pleased to hear that everything stayed on track and that you thought our staff were lovely. Thanks for taking the time to tell us.
5/5
GoogleRating only, no written review.
Thank you Lewis, appreciated.
5/5
GoogleRating only, no written review.
Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Shrewsbury has the most, with 120 reviews rated 4.5 out of 5, followed by Ludlow with 75.
The three Samuel Wood offices, by town:
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